Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Product Innovation Educators

MARCH 3, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

Product Innovation Educators

AUGUST 14, 2023

How to solve common dysfunctions in product management Today’s guest is Ben Foster, the Co-Founder and Executive Chairman at Prodify. Ben has led successful technology products for the last 25 years. He I founded Prodify so my team and I can help companies by sharing knowledge from our previous experiences.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Rather than simply responding to the top challenges, we want to share tips on how to approach them all. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

The Product Guy

FEBRUARY 27, 2018

So, I’ll start with this: a little while ago, I was having a difficult video call with my tech lead. We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To I furrow my brow incredulously.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team. First Attempt.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 142

Feedback Software Technical Review Weak Development Team User Testing 142

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. How to start your UX analysis. UX analytics tools worth considering.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

FEBRUARY 25, 2025

Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. On the surface, it looks like a win.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Roman Pichler

NOVEMBER 1, 2022

As its name suggests, this roadmap focuses on product goals and outcomes, such as acquiring customers, increasing engagement, and future-proofing the product by removing technical debt. This approach is problematic for the following three reasons: It does not leverage the creativity and knowledge of the stakeholders and development teams.

Roadmap 340

Roadmap Weak Development Team Customer Experience Reporting Tools 340

The Product Coalition

DECEMBER 23, 2021

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. Before you start planning your budget, let’s see why Uber is so popular and discuss what you need to develop a React Native app like it. How does Uber work?

Reporting Tools 179

Reporting Tools Weak Development Team Development Technical Review 179

Roman Pichler

JULY 20, 2016

Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. 2 Do the Necessary Prep Work.

Roadmap 350

Roadmap Agile Technical Review Weak Development Team 350

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

Product Research 357

Product Research Feedback Software Research Software User Testing 357

Mironov Consulting

OCTOBER 19, 2022

But there are some engineering team configurations that I see as problematic.  So 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This

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Weak Development Team Software Review Systems Review Technical Review 129

The Product Coalition

FEBRUARY 15, 2021

TL; DR: How to Make Agile Work in Fast-Growing Startups For years, I worked in several Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Participation is free.)

Agile 192

Agile Startups Technical Review Software Review 192

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. However, if a non-techy PM meets a non-businessy team lead, things can go sideways pretty quickly.

Technical Review 154

Technical Review Analytic Tools Software Review User Testing 154

Lenny Rachitsky

JANUARY 14, 2025

From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).

Product Research 128

Product Research Research Software Data Visualization Reporting Tools 128

Sequent Learning

OCTOBER 29, 2024

Strategic Product Management: Sunset Decisions, Platform Benefits, and Team Structures Introduction Strategic decisions around product lifecycle management, platform integration, and team structures are critical for product managers in established tech companies.

Feedback Software 52

Feedback Software Weak Development Team Technical Review User Testing 52

Roman Pichler

APRIL 5, 2022

Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Without a clear objective you will struggle to understand what needs to be achieved, who needs to attend, and how you can effectively structure the meeting. Which outcome do you want to achieve? 4 Prepare an Agenda.

Weak Development Team 290

Weak Development Team Product Management Product Manager User Testing 290

Mind the Product

AUGUST 17, 2018

Is tech doing it to us? To the ancient Greeks, mere mortals were prone to distraction due to our weakness of will. But that’s not how most people think of a distraction. How Workplace Technology Drives us Crazy. Consider the technology you use at work. So the problem isn’t technology per se.

Technical Review 179

Technical Review Research Software Artificial Inteligence Weak Development Team 179

Product Innovation Educators

NOVEMBER 6, 2023

Before founding Viable, he held senior leadership roles in engineering, technology, and product. Often somebody on the team is responsible for reading through all that stuff, synthesizing it into insights, and disseminating those insights across the team. This is a very manual process, so few teams decide to do the work. [4:22]

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Maintaining templates, guidelines, how-to references and resources.

Product Research 239

Product Research User Testing Weak Development Team Customer Experience 239

The Product Coalition

JULY 2, 2020

For a smooth journey together, you need to know how to get along and play nicely! Product Management vs Product Design To those outside of tech, and even to some within, the meaning of different job roles can be confusing. Do they not decide how a product should look and how what the user experience should be like?

Weak Development Team 147

Weak Development Team Product Management Product Manager Data Visualization 147

Mind the Product

MAY 30, 2019

When you design and build a product, it is important that you regularly demo completed work with the team and key stakeholders. In Agile software development, so-called sprint demos are a key part of every iteration, but whatever product you’re building, be it an app, a website (or even a physical product), demos can be incredibly valuable.

Demo 190

Demo Feedback Software Technical Review Product Research 190

The Product Coalition

FEBRUARY 12, 2024

I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.

Technical Review 135

Technical Review User Testing Product Research Customer Feedback 135

The Product Coalition

FEBRUARY 10, 2022

Unsurprisingly, business operators increasingly wonder about how to build a live streaming app. Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. Is it worth developing a live streaming app? It’s also advisable to examine the way such a developer communicates.

Feedback Software 165

Feedback Software User Testing Technical Review Data Visualization 165

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-1980s, women comprised about 1/3 of the technical people I worked with. The idea of a code review or a design review?

Technical Review 112

Technical Review Research Software Software Review Systems Review 112

The Product Coalition

JANUARY 28, 2021

Part 1 Product Bugs are one of the most common and accepted parts of building tech products. Yet bugs are often overlooked or an afterthought, especially when it comes to thinking about how to improve productivity and, ultimately, get better outcomes for customers. I’ve never seen a roadmap naming the bugs a team wants to introduce?—?but

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

Intercom, Inc.

DECEMBER 4, 2019

. “That commitment and focus on how to foster real human connections is evident in every single thing we do on a daily basis” The laser-like focus on this vision is evident in everything from the core product (a highly personalizable business messenger) to things like the logo, which is a smiling Intercom box.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool. Salesforce – pricing is only available upon request.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field. How do you estimate likelihoods?

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Product Innovation Educators

JULY 29, 2024

He was part of the team that created the PCjr, a product that flopped badly. This failure led to a crucial question: What if we knew beforehand how customers would judge our product? Ulwick realized that if we could predict how customers would measure a product’s value, we could design products to meet those criteria.

Data Visualization 284

Data Visualization Research Software Product Research Product Management 284

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. Over the course of her long tech career she has worked at Yahoo! She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg.

Technical Review 235

Technical Review Weak Development Team Travel Product Research 235

The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. If so, what is the value of the solution you’re developing? tech wizzes. Interesting.

Artificial Inteligence 143

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 143

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? It’s a lot about how you frame it. This post is about just that? This post is about just that?—?determining

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Weak Development Team Development Product Research Technical Review 102