The Product Guy

JULY 4, 2019

Transitioning from a young college student to an entry level Business Analyst , the top lesson I learned was how to problem solve effectively. I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. Conclusion.

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Research Software Product Management Product Manager Systems Review 384

The Product Guy

MARCH 12, 2025

Companies like Airbnb, Netflix, and Basecamp challenged everything they were told about how to build products. Every meeting becomes a performance review rather than a space for creative problem-solving. Stay tuned to find out how to take control of your products vision and strategy. They broke free. Spoiler alertthey wont.

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Product Innovation Educators

MARCH 3, 2025

To answer this question, they employed a technology called supervised fine-tuning. This approach involved “teaching” large language models how to craft clear, actionable customer needs statements based on transcript data, social media comments, and other text sources.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156

The Product Bistro

DECEMBER 13, 2019

Christina Wodtke’s latest is a gripping read, combining a compelling story line, with some novel, and useful ideas to help team dynamics and how to lead. But early in the tale, you see some of the challenges of product management – regardless of where and what technology you are in – festering. Final thoughts.

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The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. This race has been, indeed, a very technical and special project,” he says. A most unlikely invitation.

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Research Software Systems Review Technical Review Development 223

The Product Coalition

NOVEMBER 1, 2020

Part 3 of series on experimentation This Article will cover: How to create an experimentation idea backlog? How to prioritize the ideas for maximum business value? A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery.

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Research Software Feedback Software Systems Review Product Research 174

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

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Intercom, Inc.

JUNE 1, 2021

And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack. Make sure that they integrate seamlessly to create a tech stack that works harder for you.

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Data Visualization Reporting Tools Research Software Customer Communications 232

Roman Pichler

JANUARY 7, 2020

Sample goals include acquiring new users, increasing conversion, reducing cost, and removing technical debt to future proof the product. But don’t forget to regularly review the product roadmap —at least once every three months, as a rule of thumb. Once you’ve identified the main cause, decide how to respond.

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Technical Review Customer Experience Systems Review Feedback Software 241

Mind the Product

AUGUST 23, 2019

Looking at strategy from this view can be useful to understand the bigger context, but it is typically built on a system of assumptions that may not be realistic. Technical, regulatory, and patents. After identifying your assumptions your next step should be how to experiment. A Better way. What is viability?

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Technical Review Feedback Software User Testing Systems Review 194

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important?

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Technical Review Systems Review Demo Software Review 111

The Product Guy

JUNE 25, 2018

You will most likely obtain some valuable feedback on how to increase the probability that it succeeds or you will gain peace of mind that your solution was pretty sound to begin with. I am working on a fairly large scale project with my manager that touches multiple tech teams. Continuous Learning: Leveling up your skills.

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

Product Talk

MAY 4, 2022

It’s not about finding the right tech stack; it’s about finding the tech stack that works for your team. When it comes to the tools that support your continuous discovery, it’s not about finding the right tech stack. It’s about finding the tech stack that works for your team. Tweet This.

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Feedback Software Research Software Product Research Data Visualization 238

The Product Guy

FEBRUARY 21, 2025

The challenges PMs will face managing interconnected systems. A case study on how ecosystem strategy led to a 30% increase in user adoption. How to align partnerships, integrations, and customer experiences. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers).

Systems Review 150

Systems Review Customer Experience Management Management 150

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Product Innovation Educators

AUGUST 5, 2024

In this article, we’ll explore how to build this culture and use it to increase your influence, foster innovation, and create high-performing teams. Consider the rapid advancement of technology in recent decades. Due to recent downsizing, our subject company had only five team members available for this crucial project.

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Technical Review Product Management Product Manager Leadership 297

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me.

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Technical Review Technical Advisors Customer Experience User Testing 246

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

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Technical Review Analytic Tools Software Review User Testing 154

UX Planet

JANUARY 10, 2025

We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. Cialdinis Six Principles of Persuasion Cialdini outlined six principles that explain how to persuade people. Social proof can also be in the form of ratings & reviews as reviews from existingusers.

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Feedback Software Research Software User Testing Customer Feedback 98

Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. Brian has been working for 15 years in different industries like finance, healthcare, and technology.

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Artificial Inteligence Research Software Data Visualization Reporting Tools 243

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. There are more technology jobs than ever before. Choose standard technology. Choose standard technology.

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Research Software Software Review Technical Review Development Team Review 224

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

NOVEMBER 11, 2021

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. to look at the current system architecture, consider the high-level solution and outline how you’re going to implement it.

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Definition Technical Review Customer Experience Onboarding KPIs 197

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. There are systems and tools you can set up quickly and easily to get the most out of customer feedback such as: In-app surveys. Why is this? Love Dialog. Rating prompts. Message centers.

Feedback Software 174

Feedback Software User Testing Customer Feedback Customer Experience 174

The Product Coalition

JANUARY 28, 2021

Part 1 Product Bugs are one of the most common and accepted parts of building tech products. Yet bugs are often overlooked or an afterthought, especially when it comes to thinking about how to improve productivity and, ultimately, get better outcomes for customers. Most tech products are heavily software or technology-based.

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Reporting Tools Software Review Technical Review Systems Review 183

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. Hide read channels ( how to do this ).

Product Research 107

Product Research Reporting Tools Data Visualization Research Software 107

The Product Coalition

OCTOBER 19, 2020

This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. We’re trying to figure out how to capitalize off of these changes, and others, before someone eats our lunch. For the purposes of our example, I chose only two drivers (Technology and Isolationism), so we’ll have just one 2 x 2 matrix.

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Technical Review Analytic Tools Research Software Development Team Review 179

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. How to make sure that such software products are truly universal? Another crucial factor is credibility.

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Weak Development Team UX User Testing Technical Review 184

The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. By Tremis Skeete , for Product Coalition How do you know when a digital product is “done?” Ensure you know how to produce that metric from your data. Review the mockup with team and stakeholders.

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Data Visualization Reporting Tools Systems Review Software Review 139

The Product Coalition

AUGUST 4, 2022

SSAI Server-Side Ad Insertion technology allows content owners to integrate ads into the stream avoiding buffering, ad-blockers, and watching experience interruptions. The technology is used to identify ad breaks within the streaming content and place and renew targeted advertisements with no interruptions.

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Feedback Software Technical Review Weak Development Team User Testing 142

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. and it created confusion for the lead devs with regards to how they would participate in the teams.

Research Software 319

Research Software Weak Development Team Feedback Software User Testing 319

The Product Coalition

FEBRUARY 10, 2022

Unsurprisingly, business operators increasingly wonder about how to build a live streaming app. Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. How to make a live streaming app: Main steps The development of a mobile live streaming app requires the completion of several steps: 1.

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Feedback Software User Testing Technical Review Data Visualization 165

Intercom, Inc.

OCTOBER 27, 2022

If you’re short on time, here are a few quick takeaways: If you’re starting a business, make sure you have the technical skills to build, manage, and grow your services internally. Where does your interest in SaaS and tech come from? I was passionate about tech and coding. None of us had technical skills. Alex: A lot.

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Technical Review Software Review Systems Review Data Visualization 118

Userpilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe’s AI offers recommendations on how to optimize forms and increase completion rates. WalkMe’s AI offers recommendations on how to optimize forms and increase completion rates. WalkMe Pricing.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 105

The Product Coalition

MARCH 9, 2021

When developing an application, it is important to ensure the transparency of this system to avoid bias and negative comments. Tech Support This option is necessary to stay connected with both passengers and drivers regardless of their rides. Messaging, ratings & reviews, booking history. They could also be voiced.

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Reporting Tools Weak Development Team Development Technical Review 179