Userpilot

JULY 26, 2022

Looking for the right retention KPIs to track and improve your customer retention rates? Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. So let’s find out what retention KPIs you should start tracking! What are retention KPIs in SaaS?

Onboarding KPIs 77

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 77

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. How to Decide on Roadmap Themes that Produce Meaningful Outcomes.

Onboarding KPIs 105

Onboarding KPIs Roadmap Customer Experience KPI 105

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. But where do you start, how do you define it, and how do you take the steps to achieve it?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

JULY 31, 2024

And we think it applies just as well to product KPIs. ” Here are 14 essential product management KPIs you need to measure (tips for improving them + industry averages included!). TL;DR Product management KPIs are measurable values used to evaluate how well a product achieves its goals.

Onboarding KPIs 80

Onboarding KPIs Data Visualization Customer Experience Customer Satisfaction 80

Userpilot

OCTOBER 3, 2023

Wondering what customer journey KPIs align with your business goals? Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. SEO ranking to monitor and improve product visibility on search engine results.

Onboarding KPIs 93

Onboarding KPIs Customer Experience User Testing Customer Feedback 93

Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. Key product management metrics and KPIs.

Onboarding KPIs 90

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 90

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. How do you find opportunities? Can you create opportunities from sales conversations, support tickets, feature requests, or behavioral analytics? How do you structure the opportunity space? Let’s dive right in.

Data Visualization 309

Data Visualization Product Research Analytic Tools Research Software 309

Userpilot

NOVEMBER 8, 2022

How do you make sure your product marketing team is actually working toward success? By using product marketing OKRs to guide strategy and track progress. But when it comes to products, you can’t ignore the rest of the funnel. OKRs are different from KPIs because a KPI is strictly a metric that reflects performance.

Onboarding KPIs 90

Onboarding KPIs Product Marketing Marketing Data Visualization 90

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Why KPIs from consumer companies don’t fit well with B2B/enterprise. 1] Generic KPIs? But metrics aren’t generic.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

MAY 23, 2022

How do you track SaaS funnel metrics in each stage and improve them? Developing and optimizing sales funnels is a key part of SaaS product growth. There are a variety of metrics you can use to optimize your sales funnel, but today we’ll be focusing on what matters most. What are funnel metrics?

Onboarding KPIs 87

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 87

BrainMates

OCTOBER 14, 2021

An Interview with Phil Koziol, Product Manager at Good Pair Days. What is the longest onboarding process you have experienced when starting a new role? More often than not, a Product Manager starts a new role and is immediately bombarded with tasks and responsibilities. And what is the Product culture like at Good Pair Days?

Onboarding KPIs 98

Onboarding KPIs Reporting Tools KPI Customer Experience 98

The Product Coalition

MARCH 17, 2020

If somebody asks what’s the job of a product manager, the only correct answer is?—?pretty In traditional businesses, the product manager’s role is spread evenly across several departments or individuals. This requires product managers to maintain a well-organized, streamlined process of product development.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. In this article, we’ll take a quick look over what a user persona is and how to create one.

Analytic Tools 97

Analytic Tools Feedback Software Research Software User Testing 97

Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. What is your North Star metric and how has it changed over time? At that point, I’d say our metric was a “hunch.”.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. What is your North Star metric and how has it changed over time? At that point, I’d say our metric was a “hunch.”.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! For higher team productivity and efficiency.

Data Visualization 89

Data Visualization Dashboard Onboarding KPIs Analytic Tools 89

Userpilot

JUNE 11, 2024

Product marketing metrics are key for understanding and optimizing the performance of your product. They help you measure success, identify areas for improvement, and align your product management strategies with your overall business goals. Time-to-value : Tracks how quickly users realize the value of the product.

Onboarding KPIs 74

Onboarding KPIs Data Visualization Product Marketing Customer Satisfaction 74

Userpilot

MARCH 2, 2022

Wondering how you can leverage SaaS OKRs to drive success in your business? Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. OKRs are both team-focused and organization-focused.

Feedback Software 97

Feedback Software Onboarding KPIs Reporting Tools Product Research 97

Userpilot

OCTOBER 26, 2023

What is software ROI and how to measure it? We also share benchmarks, important metrics to track, and best practices. Soft ROI comprises qualitative and less tangible benefits , for example, increased productivity from software implemented to improve internal business processes. Staff onboarding and training costs.

Analytic Tools 96

Analytic Tools Feedback Software Research Software Onboarding KPIs 96

The Product Coalition

MARCH 23, 2020

Retention is a metric that measures how many users return to your product over a period of time and considered to be one of the most important KPIs when trying to analyze the product health or potential, it is a key indicator for growth and impacts almost every key business metric (e.g.

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing KPI 78

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. Your team suggests two ideas: Change onboarding so it nudges new users to invite their team to collaborate right away. How do you define retention for this product?

Data Visualization 119

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 119

Userpilot

FEBRUARY 15, 2022

Are you looking for ways how to increase monthly active users for your SaaS? Daily active users (DAU) are the total number of unique visitors who use your product’s core features daily. Userpilot is best for building engaging user onboarding flows into your product with ease and without the need to code.

Feedback Software 89

Feedback Software Analytic Tools User Testing Onboarding KPIs 89

Userpilot

OCTOBER 7, 2020

Realeasing a new feature and expecting your users to just ‘pick it up’ is like going to China and expecting to ‘just pick up Chinese’. You need to help your users adopt the new features, regardless how far they are in their user journey. If nobody knows you’ve launched a new feature, you can’t expect anybody to start using it.

Onboarding KPIs 75

Onboarding KPIs Customer Experience User Testing Analytic Tools 75

Userpilot

NOVEMBER 6, 2023

The top metrics to measure customer growth rate. How Userpilot helps companies like yours to drive growth. Five customer growth strategies to implement: Help users discover features relevant to them. Drive engagement and product adoption with product guides. How different metrics affect MRR.

Onboarding KPIs 77

Onboarding KPIs User Testing Feedback Software Analytic Tools 77

Userpilot

NOVEMBER 27, 2023

As you read on, you will learn: How to properly define revenue growth. Related metrics that impact your revenue and how to use the insights to turn your product into a growth engine. It serves as a key performance indicator (KPI) for evaluating the effectiveness of various business strategies. How to calculate CAC.

Onboarding KPIs 92

Onboarding KPIs Data Visualization Definition Research Software 92

Userpilot

DECEMBER 7, 2022

Wondering what key performance indicators SaaS companies should look out for to enhance their product growth ? For a new SaaS business, the main challenge lies in determining the most important KPIs to track. Key performance indicators are quantifiable measures that indicate how well your business is progressing toward a goal.

Onboarding KPIs 80

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 80

Intercom, Inc.

DECEMBER 12, 2019

If the product meaningfully improves people’s day-to-day lives in the short term, major dividends will follow later. In just a year, Vidyard saw 20,000 organizations join their platform after being introduced to the product for free by partners like HubSpot and Adobe. Their philosophy? The results have been staggering.

Reporting Tools 169

Reporting Tools Research Software Onboarding KPIs Customer Experience 169

Userpilot

FEBRUARY 21, 2022

What does a successful SaaS product launch look like? What are the pre-launch and post-launch steps (hint: user onboarding is a part of this)? A successful SaaS product launch campaign consists of three stages: the pre-launch stage, the launch stage, and the post-launch stage. The post-launch phase is all about user onboarding.

Research Software 87

Research Software Feedback Software Onboarding KPIs Product launches 87

Userpilot

NOVEMBER 18, 2023

The data obtained from the process lets you adapt and refine your strategies, ensuring you make proactive moves to improve key growth metrics. How to choose the date range for your analysis? How to conduct a period-over-period analysis with Userpilot : Select the metrics you need to analyze. Customize data points.

Data Visualization 80

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 80

The Product Coalition

JULY 8, 2020

Whether you’re a Product Owner, VP, manager, or UX designer building better products is the #1 responsibility that lies in your hands. To make decisions, product-oriented professionals need data, you know that already. For this first story, we’ll focus on how UX-data (Users + Experience data) can boost any product.

Feedback Software 84

Feedback Software User Testing Customer Feedback Data Visualization 84

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

MAY 22, 2024

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. TL;DR A/B testing can be instrumental in driving user engagement and product adoption. It provides product, marketing, and sales teams with data-driven insights and facilitates decision-making.

Analytic Tools 84

Analytic Tools Data Visualization Reporting Tools Feedback Software 84

Userpilot

JANUARY 16, 2023

Driving feature adoption is a crucial, yet exceedingly challenging, part of running a SaaS company. As such, building out a well-optimized feature adoption funnel should be a top priority regardless of the number of users you currently have. Feature adoption rates show the user adoption rate of a new feature or existing feature.

Onboarding KPIs 82

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 82

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. New SaaS apps, tools, and products are constantly being released, which makes it harder for a SaaS business to stand out.

Analytic Tools 89

Analytic Tools Research Software Data Visualization Onboarding KPIs 89

Userpilot

NOVEMBER 15, 2021

Do you use data-driven product-led experiments in your company or you’re more into using trial and error to see the outcome of your efforts? With that being said, businesses should always be in the process of running product-led growth experiments to reduce risks and make the product meet customer requirements in this highly saturated market.

Onboarding KPIs 90

Onboarding KPIs Framework User Testing Feedback Software 90

Userpilot

MARCH 23, 2021

If you’re a long-time product manager, you’ll know that your product walkthrough can make or break your SaaS business. The key objective of a good product walkthrough is to promptly direct the user to their first “Aha Moment,” thereby maximizing the odds of both activation and Day 1 retention. What is a Product Walkthrough?

Onboarding KPIs 80

Onboarding KPIs Customer Experience User Testing Data Visualization 80

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 97

Feedback Software Research Software Analytic Tools Onboarding KPIs 97