Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

JUNE 11, 2024

Product marketing metrics are key for understanding and optimizing the performance of your product. They help you measure success, identify areas for improvement, and align your product management strategies with your overall business goals. Book a Userpilot demo to see how you can track all your metrics in one place.

Onboarding KPIs 73

Onboarding KPIs Data Visualization Product Marketing Customer Satisfaction 73

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. Unity technologies, ADP, and Slack are just some of our new Gainsight customers.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Intercom, Inc.

JUNE 3, 2021

There’s no use in taking a few months to build an epic 40-page report on the next move when the idea is to be fast and agile. There have been two seminal memos that have, in a sense, rocked the tech industry. And the 40-page report took as long as it would to nearly hire the team and get them to build a product.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Mironov Consulting

MAY 18, 2024

Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.  Push internal recruiters hard, perhaps reviewing stacks of résumés together to clearly communicate what you’re looking for.  Share job links widely. 

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

The Product Coalition

OCTOBER 4, 2019

Atari also elected to skip audience testing due to the time constraints, trusting instead that the popularity of the IP and a timely seasonal release would boost sales. Users also reported problems with the browser, so tweets linking to websites became either useless or frustrating. Look for Product Market Fit.

User Testing 62

User Testing Product Research Product Management Product Manager 62

Userpilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. Especially SaaS products.

Data Visualization 82

Data Visualization Embedded Analytics Analytic Tools Feedback Software 82

Gainsight

APRIL 29, 2019

Most of the Product people I talk to say, “I can’t go out of the office every day to talk to customers” Well you’ve got people that sit right next to you every single day! Q: What can Product teams do to bring CS teams into the fold and establish a better process? A: Make friends with different parts of the organization.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14