Intercom, Inc.

DECEMBER 19, 2018

“The journey from startup to scale-up is a fascinating story, and we thoroughly enjoy sharing our perspective, our insights and our experiences” The journey from startup to scale-up is a fascinating story, and we thoroughly enjoy sharing our perspective, our insights and our experiences as we continue on that journey.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. No matter what stage your company is in, it is important that you do MVP testing. Prioritize and test hypotheses to improve key metrics. Hello, all you product-loving folks!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Bain Public

DECEMBER 14, 2021

Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. What better way to do so than by reading!

Books 52

Books Research Software Product Research Reporting Tools 52

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. Sales: Be able to route prospects to our self-service flow or the most appropriate team within Sales, e.g. startups, SMB, MME, based on well-defined customer segments. The litmus test for adoption is that your colleagues expect a segmented view for any project they take on.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

OCTOBER 19, 2017

I ( LinkedIn profile ) was in a very similar situation a few years ago, when I co-founded a Tech Startup and was managing the product. To start with, I wrote this handbook “ Product Management 101 ”. If any of the above questions is something that’s on top of your mind, then worry not!

User Testing 60

User Testing Product Management Product Manager Product Research 60

The Product Coalition

AUGUST 14, 2018

Inspired: How to Create Tech Products Customers Love by Marty Cagan This is basically the best handbook on product management that I’ve ever read. The Lean Startup by Eric Ries This book pretty much started a revolution in how we create products (or brought together a lot of the new techniques that were taking off).

Product Management 60

Product Management Product Manager User Testing Product Research 60

Mind the Product

APRIL 14, 2020

Employee handbooks for Gitlab and Basecamp. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Employee handbooks for Gitlab and Basecamp. *

Feedback Software 29

Feedback Software Product Research Technical Review Entertainment 29

Userpilot

APRIL 9, 2024

A/B and multivariate testing – to select the best-performing in-app flows. Apart from that, there’s also segmentation, goal tracking, and experimentation (A/B tests). A/B testing. Startup – from $279 per month. A/B testing. Trend analysis – for tracking metrics over time Retention analysis.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Iteratively Blog

MAY 31, 2020

Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources. They make an observation, ask questions, form a hypothesis, make predictions, test those predictions, and iterate. Growth Stage (100-?

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

DISQO

JUNE 15, 2015

In his groundbreaking book, The Lean Startup, Eric Ries illustrates how entrepreneurs can build and launch minimal versions of their products optimized to generate reliable feedback before iterating on those products. However, startups are very different from large companies.

User Testing 49

User Testing Technical Review Data Visualization Customer Feedback 49

Product Bookshelf

AUGUST 22, 2016

The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. Thinkertoys: A Handbook of Creative-Thinking Techniques. IDEA : The Lean Startup movement generated new and valuable ideas in product development. I asked Lewis C. Customer analytics.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

The Secret PM Handbook

SEPTEMBER 16, 2016

Trikro's Lean Startup Test Categorization Tristan Kromer has laid out a nice categorization of lean startup experiments based on whether you are looking for an idea or testing an idea you already have, versus looking for a market for the idea or validating that your solution to the idea meets the market's needs.

Product Management 275

Product Management Product Manager Product Research User Testing 275

PMLesson's Ace the PM Interview

MAY 13, 2020

We highly recommend this book as it can serve as your handbook for every step of PM recruiting. One way to do this is by helping a startup evolve their product over time. Note: At the end of the day, the above is simply an idea worth A/B testing - it may not work for everyone, so please review with peers and career advisors as needed.

Technical Review 52

Technical Review Software Review Feedback Software Framework 52

BrainMates

APRIL 2, 2019

The core product, or the elements that solve the most valuable customer problem should be delivered and tested first before. Neither should the vision be delivered and launched after years in development. Designing, making, launching and managing a product is risky.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

DISQO

JUNE 15, 2015

In his groundbreaking book, The Lean Startup, Eric Ries illustrates how entrepreneurs can build and launch minimal versions of their products optimized to generate reliable feedback before iterating on those products. However, startups are very different from large companies.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

DISQO

JUNE 15, 2015

In his groundbreaking book, The Lean Startup, Eric Ries illustrates how entrepreneurs can build and launch minimal versions of their products optimized to generate reliable feedback before iterating on those products. However, startups are very different from large companies.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

Hutwork

MARCH 19, 2018

The Lean Product Playbook is billed as “the missing manual on how to apply Lean Startup to build products that customers love.” If you’re adopting lean thinking, this is the handbook for you. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days. By Dan Olsen. By Melanie Franklin. By Jake Knapp.

Books 67

Books Research Software Feedback Software Weak Development Team 67

Userpilot

JULY 13, 2021

This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading. Userpilot will even let you A/B test your walkthroughs over and over until your activation rate is where you want it to be.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

MARCH 18, 2021

A Product Onboarding Tool for Startups. If you’re a startup – you’ll go for the one that claims to understand startups. We have recently started actively testing hypotheses, compiling quantitative data, and actively seeking observations. vs. The Product Growth Tool for Product Teams. Which one would you buy from?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. Why don’t you try a test where you drop those, and we can see if the increased volume you’ll receive will make up for the lower margins on those orders.”.

User Testing 160

User Testing Research Software Customer Experience Onboarding KPIs 160

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. Why don’t you try a test where you drop those, and we can see if the increased volume you’ll receive will make up for the lower margins on those orders.”.

User Testing 126

User Testing Research Software Customer Experience Onboarding KPIs 126

Intercom, Inc.

OCTOBER 24, 2019

He saw in it what he felt like growth had been 10 years ago, which was this thing that many startups were trying to do with very little structure or framework. Very early on, Notion as a startup had like a 60-person meetup in South Korea. One of which is we have a startup mindset ourselves, given our past work experience.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Split

AUGUST 16, 2018

Chances are if you’re an engineer or product manager who works on anything even somewhat related to continuous delivery, Jez Humble wrote your handbook. This co-author of the Jolt award-winning Continuous Delivery also made hefty contributions to both Lean Enterprise and The DevOps Handbook. A lot of people don’t pass that.

Analytic Tools 58

Analytic Tools Feedback Software Research Software Engineering 58