Intercom, Inc.

FEBRUARY 20, 2020

His book, Why Are We Yelling: The Art of Productive Disagreement , takes some of these learnings and distills them into an actionable guidebook for “how to turn arguments into a productive and enjoyable dialog rather than a bad-natured confrontation.”. I like to think of them as neither good nor bad. Five guidelines for disagreements.

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Data Visualization Weak Development Team Product Research Research Software 232

UX Planet

DECEMBER 6, 2024

Machine Learning (ML) is at the forefront, allowing UX teams to analyze vast amounts of user data to identify trends and predict behavior. This technology is crucial for developing conversational interfaces like chatbots, which help create seamless and interactive experiences forusers.

Feedback Software 87

Feedback Software Research Software Analytic Tools Data Visualization 87

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation.

Weak Development Team 141

Weak Development Team User Testing Technical Advisors Product Research 141

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

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Weak Development Team Feedback Software Reporting Tools Research Software 95

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. However, Claire adds it wasn’t all bad. Along the way, they’ve given a lot of thought to this process.

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Product Research Onboarding KPIs CTO Coach Research Software 219

The Product Coalition

JULY 2, 2022

for good and bad. primarily focused on product teams, helping them be great at the discovery work that is at the heart of what they do Leadership coaching?—?focused Marty said that anyone in the product team needs to get coaching, including the leaders themselves. A group of experts still doesn’t make a great team.

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Workshop Customer Feedback Technical Review Product Research 136

The Product Coalition

JULY 5, 2023

While I thought it was an absolute, for a micro-second, I questioned it, and then the floodgates of doubt opened — maybe not such a bad thing in this case. Especially in mature companies, roadmaps provide a false sense of certainty when you are early in developing a product. The slide doesn’t guide product teams for planning purposes.

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Roadmap Product Research Weak Development Team Customer Experience 152

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it. Fergal: Cool.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

JANUARY 16, 2024

Going ahead to develop products or features based on assumption doesn’t always end well—you’re likely to build something that doesn’t solve real user problems. You also risk having web pages with confusing navigation, leading to a bad experience for visitors. Missing out on valuable feedback. Wasting time and money.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. Do they talk about tasks and deadlines or blurry visions about the future? None of these are good or bad, but these signs can help you evaluate the culture of the team. How were we developing our teams?

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Weak Development Team User Testing Data Visualization Customer Feedback 111

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. Your company’s strategy will succeed only if you can agree on a unified vision together. How to develop your brand strategy? Define the company’s vision, mission and values. Vision statement examples. Get specific!

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Branding Weak Development Team Strategy User Testing 64

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

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Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Alchemer Mobile

OCTOBER 22, 2019

On the other hand, nobody knows your idea better than you, and the best way to share it for future professional design and development is to visualize it. Having a prototype is not only a good way of presenting your idea, but it can also help you determine app development costs in the future. Sounds interesting, right?

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User Testing Customer Experience Weak Development Team UX 134

The Product Coalition

AUGUST 15, 2022

maybe not such a bad thing in this case. In mature companies, roadmaps provide a false sense of certainty when you are early on in developing a product. To be clear, the slide isn’t useful for product teams or planning purposes. You now need to work toward defined future releases in partnership with the engineering team.

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Roadmap Customer Experience Weak Development Team User Testing 121

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Also, high-level guidelines provide very little value for experienced designers , who are already familiar with the basics.

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Books Technical Review Research Software Data Visualization 138

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. They believe so strongly in their vision that they assume it’s universally appealing. You and your team may lack the knowledge or resources to execute it properly, leading to avoidance or superficial efforts.

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Branding User Testing Product Research Data Visualization 98

The Product Coalition

SEPTEMBER 21, 2023

Creating Product Outcomes: What I’ve Learned From The Soccer Pitch “Great things in business are never done by one person; they’re done by a team of people.” — Steve Jobs Soccer is more than just a game for me. Much like product teams, soccer teams require teamwork, an adaptable strategy, and a shared goal — to win.

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Roadmap Onboarding KPIs Customer Feedback Customer Experience 132

UX Planet

OCTOBER 8, 2024

If not, it has a ‘bad UX’ and is unlikely to be successful. To do so, they work alongside many specialists, mainly — UX researchers, UI designers, product managers, developers, and UX writers. UX writers should not perform empathy mapping alone — they should do it as a team. When labeling buttons, products, pages, CTAs, etc.,

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UX Data Visualization Research Software Analytic Tools 103

UX Studio: Product Management

SEPTEMBER 12, 2021

This was completely unforeseen by the design team. It looks at how we can nudge away from a bad equilibrium in game-theoretic scenarios such as news filtering and dating apps. Tunnel vision of success metrics. Many product teams follow in their footsteps. It’s very easy to get tunnel vision on success metrics.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. That includes design systems, pattern libraries and guidelines, but it goes beyond that. I’ve had personally some bad experiences, where I didn’t really get much support. We will work with you over months iteratively to develop the idea.

Research Software 168

Research Software UX Reporting Tools Analytic Tools 168

The Product HQ

FEBRUARY 1, 2023

(Needs Images) Interested in learning the difference between product development and product management? Product development and product management may seem to be similar concepts, but in reality, they’re quite different. What is Product Development? How Does Product Development Differ from Product Management?

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Weak Development Team User Testing Product Research Development 52

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. I want to help more and more teams take advantage of these practices.

Product Research 194

Product Research User Testing User Friction Research Software 194

The Product Coalition

NOVEMBER 6, 2019

Anything from working as a team or long-distance communication can be improved with the right application. Besides, a bad plan can really damage you in the long run. If you work at an established organization, you are likely to have set product guidelines and a particular commercial direction.

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Roadmap Data Visualization Technical Review User Testing 64

Ronke PM

MARCH 8, 2024

She is adept at leadership, emphasizing consensus building and the importance of team unity before embarking on projects. She taught me the art of coalition building and the significance of building and nurturing relationships within multi-disciplinary teams.

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Weak Development Team Leadership Vision Presentation 58

Michael J. Fordham

NOVEMBER 19, 2020

He headed to the hospital and sure enough, the cardiac team said that he was close to going into cardiac arrest. and no amount of beautiful aesthetics can overcome poor data storage decisions. There is no touch or audio feedback provided, and so if you suffer from poor vision you immediately have a pretty big barrier to entry.

Research Software 52

Research Software Feedback Software Data Visualization User Testing 52

Intercom, Inc.

JANUARY 12, 2022

However, we’ve had a great team. If our conclusion is based on data that is manually entered by a sales team, it may just be that that’s the part of the process where the sales team is sloppier about entering that data in Salesforce, and therefore, that conclusion isn’t a reflection of reality. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Sequent Learning

SEPTEMBER 4, 2019

Sometimes I detect patterns or trends in business performance that would benefit product people with a clarification or a ‘how-to’ guideline. This model includes discovering, innovating, strategizing, experimenting, planning, developing, introducing, managing, and marketing products.

Customer Experience 63

Customer Experience Research Software Product Manager Product Management 63

The Product HQ

FEBRUARY 1, 2023

They work with leaders and their own teams across organizations. TPMs are responsible for communicating complex technical ideas to both technical and non-technical team members. As a technical program manager, you communicate with product managers, leadership teams, and external vendors.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Userpilot

MARCH 18, 2021

Their job is to sell prospects on the vision of your company. But how the marketing team decides to tell your story will determine who it connects with. vs. The Product Growth Tool for Product Teams. If you’re a mid market company with a product team you’d probably go for ‘the Product Growth Tool for Product Teams’.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product HQ

JUNE 20, 2024

With it, they test these skills as well: Your character, personality, and background Your overall experience in leading a product management team What value can you bring to the organization’s table? Looking to become a director of a product management team? Why do you think we should hire you?

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

The Product Coalition

SEPTEMBER 15, 2019

point of view, the general population are becoming more and more tech literate and recognise bad practices from a mile away. It can be as simple as adding an option to increase the text size within your app for those with low vision, or adding subtitles to video/audio content on your website. Facebook is clamping down on clickbait.

User Testing 60

User Testing Technical Review Product Manager Product Management 60

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Also, high-level guidelines provide very little value for experienced designers , who are already familiar with the basics.

Books 52

Books Technical Review Research Software Data Visualization 52

Business of Software Conference

MAY 7, 2020

If people tell you something that’s some evidence but it’s usually pretty weak in particular opinions. Which seems like a trivial question not even my team can give me that information so I always have to push back and say you don’t know the customer, I don’t know the customer until we have that kind of information.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

Product Innovation Educators

MAY 20, 2024

How product managers can master product process Watch on YouTube TLDR – The Product Innovation Charter (PIC) is a short document that provides direction and alignment for a product development project. – Stage-Gate and Agile Stage-Gate are popular product development processes that manage risk and incorporate Agile elements.

Research Software 278

Research Software Reporting Tools Product Research Feedback Software 278

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. This is why the Web Content Accessibility Guidelines (WCAG) were established.

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Research Software Data Visualization Software Review Technical Review 158