Remove Guidelines Remove User Friction Remove Vision
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Product Strategy 101: It’s About Depth, Not (Just) Vision

The Product Coalition

In the effort to bring the company’s vision into reality, the details matter, often more than the innovation and completeness of the vision itself. Of course, in the process, the vision might be changed or refined, but it most likely wouldn’t be reinvented altogether. This should be your first step into product strategy.

Vision 104
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The Customer Service Gap Model

BrainMates

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

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UX Strategy: Step-By-Step Guide for SaaS Companies

Userpilot

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey.

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Creating Inclusive Experiences: A Deep Dive into Accessibility in Product Design

UX Planet

It demonstrates social responsibility and can enhance the brand image, fostering goodwill among customers. Increased Customer Loyalty: When customers feel that a company is considerate of their diverse needs, they are more likely to be loyal. Hearing Impairments: Deafness : Users who are deaf rely on visual cues.

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How to Build a Customer Experience Roadmap to Improve CX

Userpilot

With all the best practices out there, improving CX without a customer experience roadmap can get overwhelming. Building a roadmap can help you understand your customer’s point of view, determine the CX tactics you should apply, and prioritize the tasks with greater returns. Design the customer journey map.

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5 Costly Branding Mistakes

UX Planet

It illuminates your target audience, their pain points, and desires. They believe so strongly in their vision that they assume it’s universally appealing. This belief makes you disregard market research because you feel you already know everything customers want. This information will guide you when branding a startup.

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What is a User Interface Design? Key UI Principles

Userpilot

Let’s go over the basic UI design principles: Identify the purpose of your design process : Conduct user research , create user personas , and define clear objectives to align design decisions with user needs and business goals. Tools : UI designers use tools like Sketch, Figma, and Adobe XD to create UIs.