Imaginary Cloud - Design

MAY 21, 2020

Since the user in question can differ in background, behaviour and skills so much, being able to adapt its features helps parents or educators to choose what better suits their kids. When designing for children there are certain privacy and protection matters to be aware of.

Research Software 122

Research Software Customer Experience User Testing User Experience 122

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. While this description aimed to emphasize ownership and agency in decision-making, it created some misconceptions about the role.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Mind the Product

JANUARY 3, 2020

We knew the upgrade would only be noticed by a small, but demanding, group of users who would also be sensitive to any software glitches. We studied the Web Content Accessibility Guidelines, WCAG 2.1. We checked its structure and the user experience from the perspective of a person without any visual disability.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

Sachin Rekhi

JANUARY 26, 2020

Consistent Scoring Guideline. It's important that you establish a single consistent scoring guideline across the entire team so that anyone can reliably score OKRs and so the definitions are consistent and clear. The specific scoring guidelines don't matter as much as ensuring consistency throughout your organization.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. 7 Establish Ground Rules.

Weak Development Team 304

Weak Development Team Product Manager Product Management User Testing 304

Mind the Product

NOVEMBER 29, 2019

Designing Integrated Human Experiences. To start, we need to step away from terms like user experience, customer experience, patient experience, and guest experience, because we are all of these things. We therefore need to ask ourselves how can we create meaningful automated integrated human experiences.

Customer Experience 199

Customer Experience Artificial Inteligence Data Visualization Download 199

Mind the Product

FEBRUARY 16, 2021

The Web Content Accessibility Guidelines (WCAG). * Visit The Product Experience homepage for more information and more episodes! . * Follow Jonathan on LinkedIn and Twitter , and his work with Hassell Inclusion. Accessibility and Inclusion – Guiding Points for Product People blog post. * Get in Touch, Rate Us, and More!

Product Research 218

Product Research Customer Experience Feedback Software User Testing 218

Userpilot

OCTOBER 19, 2024

They include guidelines that help users understand the value of your software updates. Clearly state that there are known issues, explain the problem and its impact on users, and provide clear instructions on possible workarounds to help users.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Mind the Product

MARCH 8, 2017

In this talk, Jesus Ramirez , VP Product at Tallwave Capital, explains how effectively leveraging brand in your products can create user experiences which do just that, and which turn your customers into advocates. Blurring the lines in user experience. Brand or Product? Use product to deliver your message.

Branding 66

Branding Customer Experience User Experience Messaging 66

The Product Guy

JUNE 21, 2024

By putting themselves in the users’ shoes, product managers can gain valuable insights into their needs, motivations, frustrations, and goals. This understanding is essential for creating products that not only meet functional requirements but also provide a meaningful and engaging user experience.

Data Visualization 150

Data Visualization User Testing Product Research Customer Feedback 150

Userpilot

JUNE 4, 2024

TL;DR Interaction design is the practice of designing digital products and interactive systems with a focus on user behavior. Design principles are guidelines that empower interaction designers to create intuitive and engaging user interfaces. Consider the user’s context to avoid creating the wrong mental model.

Data Visualization 104

Data Visualization Feedback Software Research Software Analytic Tools 104

UX Planet

SEPTEMBER 10, 2024

Benefits of high adoption rate : The more teams that adopt the system, the more consistency there will be across your products, leading to a unified user experience and lower design and dev effort. It also ensures consistency across different products, providing a uniform user experience.

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Analytic Tools Feedback Software Systems Review Data Visualization 109

UX Planet

MARCH 3, 2025

UI design is significantly influenced by the Gestalt principles of grouping , a fundamental set of laws and guidelines many designers rely on to create effective interfaces. Like proximity and similarity , common region works alongside other Gestalt principlessuch as closure and continuityto create intuitive and effective user experiences.

Reference 52

Reference Customer Experience UX Messaging 52

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. I am a user experience practitioner from the day I started thinking about life.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Intercom, Inc.

JUNE 11, 2019

Find out how to help your users reach their "Aha" moment. Whether you use a welcome page as the first step in your onboarding experience or to simply highlight your app’s best features, there are a few basic guidelines you can apply for using this page to capture a user’s attention – and keep it long-term.

User Testing 203

User Testing Customer Experience Data Visualization Download 203

UX Planet

JANUARY 18, 2025

AI filters items to match user size, preferences, and activity type. Personal user experience Here is a video that illustrates how itworks. Although it might require effort from another person to take the images, it is only 4 images with specific guidelines tailored for the AI algorithm.

Customer Experience 103

Customer Experience User Testing Data Visualization ChatGPT 103

The Product Coalition

JANUARY 15, 2021

typically, designers know the guidelines, this is by no means a rockstar skill:D In terms of product design, two concepts need to be built?—?separately It means that your current priority is to adapt the design for Android and iOS guidelines?—?for for the sake of smooth user experience. Google has one, Apple has one?—?typically,

Feedback Software 137

Feedback Software UX User Testing Customer Experience 137

Userpilot

DECEMBER 13, 2023

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Sachin Rekhi

JANUARY 23, 2017

The skill in applying this principle is realizing that you can't make everything visible, because it'll ultimately clutter the interface but instead need to prioritize what interface elements are by far the most important for the user experience and prioritize their visibility. Affordance. Essentially to afford means to give a clue.

Feedback Software 152

Feedback Software User Testing Customer Feedback Customer Experience 152

UX Planet

SEPTEMBER 8, 2024

Downsides Inconsistency : The lack of a unified system can lead to inconsistent user experiences across products and brands. If the organization offers multiple products under the same brand, the solitary model may result in a fragmented user experience, where different products feel disconnected from one another.

Reporting Tools 105

Reporting Tools Feedback Software Government Systems Review 105

Userpilot

MARCH 21, 2025

Mobile app optimization is the process of improving an apps performance, usability, and engagement to keep users active and reduce churn. It ensures faster load times, intuitive navigation, and a smooth user experience. Accessibility Compliance Is the app accessible to users with disabilities (screen readers, voice control)?

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

JULY 30, 2024

Create a wireframe : Sketch rough layouts, use digital wireframing tools, and iterate based on stakeholder and user feedback. Add UI components : Choose UI components that align with the design vision, maintain consistent design patterns, and follow accessibility guidelines. Perform usability testing with real users to gather feedback.

User Testing 105

User Testing Feedback Software Analytic Tools Research Software 105

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. This user-friendly approach ensures visitors enjoy their experience on your website, increasing the chances of web conversions.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

The Product Coalition

JANUARY 15, 2021

You don’t need to prompt users twice for the ratings, nor do they need to navigate out of the app to give the ratings and reviews. There is a cap on the number of times a user is shown the review dialog, and this is called Quota. Hence, as per guidelines, it’s not optimal to have a call-to-action mechanism to launch the in-app review.

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Feedback Software Systems Review Software Review Reporting Tools 142

UX Planet

JANUARY 22, 2024

Clear Instructions: Offer concise instructions for tasks, benefiting users with cognitive and learning disabilities while enhancing the overall user experience. While these guidelines are aimed at aiding users with disabilities, they form a robust foundation for elevating the user experience for all.

Customer Experience 98

Customer Experience User Testing Research Software Customer Feedback 98

eG Innovations

MARCH 18, 2019

Citrix Staffing Guidelines. eG Enterprise Staffing Guidelines. The staffing requirements for an eG Enterprise monitoring environment for Citrix digital workspace environments mirror the Citrix guidelines. The post eG Enterprise Staffing Guidelines for Citrix Digital Workspace Services appeared first on eG Innovations.

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Data Visualization Enterprise Reporting Tools White Paper 45

UX Planet

MARCH 3, 2025

Categorization & Tags: Organizing content with clear categories and tags enhances discoverability and user experience. Community & ForumWebsites Purpose: These websites enable users to discuss topics, share ideas, and support one another through forums or social networks. Example Websites: Medium Smash Magazine 7.

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Reporting Tools Magazine Software Review Customer Experience 56

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A seamless and enjoyable user interface encourages user retention.

Data Visualization 144

Data Visualization Reporting Tools Feedback Software Customer Feedback 144

UX Planet

FEBRUARY 5, 2024

It reduces barriers and enables users to participate more fully in various aspects of life. Better User Experience: Accessibility often leads to a better overall user experience for everyone, not just those with disabilities. Clear navigation, readable text, and well-organized content benefit all users.

Customer Experience 98

Customer Experience Research Software User Testing User Friction 98

UX Planet

MARCH 17, 2024

The vast amount of data collected about us, often without explicit consent, has eroded user trust in transparency efforts. This lack of trust is fueling a movement for change, demanding a more transparent user experience. This is where ethics come in, ensuring our designs serve the user, not manipulate them.

UX 97

UX Data Visualization Customer Experience Banking 97

UX Planet

FEBRUARY 2, 2024

Editing After writing content, content designers typically engage in editing and proofreading to ensure that the content is free from errors and maintains a consistent style that adheres to brand guidelines. Content Designers are a hybrid of strategic thinkers, editors, user experience architects, and constant learners.

User Testing 98

User Testing Customer Experience Research Software Analytic Tools 98

Intercom, Inc.

JUNE 25, 2019

We have a high bar for accessibility standards in the Intercom Messenger and always try to ensure an accessibility level of conformance of AA for regular text and AAA for large text, which means meeting the highest accessibility criteria as defined by the Web Content Accessibility Guidelines (WCAG) international standard.

Customer Experience 152

Customer Experience User Testing User Experience Branding 152

Userzoom

APRIL 9, 2018

Under the broad umbrella of human-centred design, user experience design (UXD) and instruction design (ID) are two titans with surprisingly little awareness of each other. How does instructional design relate to user experience design? Main image by Stefano Intintoli.

Research Software 107

Research Software UX User Testing Product Research 107

Userzoom

APRIL 4, 2018

3) Accessibility is *just* about following the Web Content Accessibility Guidelines (WCAG). The Web Content Accessibility Guidelines, or WCAG 2.1 , are a useful benchmark for assessing the accessibility of a website and have a lot of excellent guidance to offer on web accessibility. Usability and UX.

Data Visualization 96

Data Visualization User Testing Reporting Tools Customer Experience 96

Userpilot

MARCH 24, 2025

In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. A professional with a strong grasp of app performance, security, compliance, and platform guidelines.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

UX Studio: Product Management

OCTOBER 16, 2020

How to improve customer service with the help of user experience? That is why besides user experience research, customer service is another power source that can continuously bring in information on your users. The internet is filled with statistics about how one poor experience can hurt your retention.

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User Testing Customer Feedback UX Customer Experience 98