Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Thinking, fast and slow, in product management. What, you might wonder, does this have to do with product management?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 124

Feedback Software Systems Review Software Review Reporting Tools 124

The Product Coalition

SEPTEMBER 21, 2020

Part 2 of series on experimentation When should product managers experiment? 10 guidelines to design high impact experiments. Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. And when are experiments invalid?

Customer Experience 154

Customer Experience Data Visualization User Testing Product Research 154

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process.

Analytic Tools 78

Analytic Tools Systems Review Data Visualization Software Review 78

UX Planet

SEPTEMBER 10, 2024

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements.

Analytic Tools 80

Analytic Tools Feedback Software Systems Review Data Visualization 80

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Intercom, Inc.

APRIL 23, 2018

When building your products, the security and privacy of your customers’ data needs to be a top priority. And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness. Know your own systems.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

Intercom, Inc.

FEBRUARY 26, 2018

We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build. The third group are the talented product builders all around us. There will always be some unavoidable amount of cost incurred whenever your code runs in production.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. You could say these guidelines are a catalyst as they help you get to the final design much faster. The 11 user interface guidelines for enhanced engagement include: 1. System status visibility.

Customer Experience 69

Customer Experience Data Visualization User Experience Analytic Tools 69

ProductPlan

FEBRUARY 3, 2022

Product operations, or prod ops, is an emerging discipline designed to help product teams operate as effectively as possible. ” Therefore, Prod ops are to the product team what a trainer and nutritionist are to an elite athlete. What is Product Operations? Product Operations’ Job Responsibilities.

Product Research 105

Product Research User Testing Data Visualization Customer Experience 105

Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. Are they getting what they need from the product?

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

UX Studio: Product Management

FEBRUARY 20, 2024

In our ever-changing world, more and more digital products come into existence in the blink of an eye. To achieve this, they have to produce a design system where they can maintain different appearances and consistency in functionality and behavior. At UX studio, we are aware of the importance of design systems.

Research Software 77

Research Software Systems Review Customer Experience UX 77

Product Innovation Educators

JANUARY 13, 2025

A product manager’s guide to breaking free from reactive problem solving Watch on YouTube TLDR In my recent conversation with Doug Hall, master of turning chaos into clarity, we explored how product managers and innovation leaders can break free from reactive problem-solving and create more value through proactive innovation.

Research Software 80

Research Software User Testing Data Visualization Product Research 80

Mind the Product

NOVEMBER 12, 2018

After all, why should a speaker of Thai, Zulu, or Armenian have a lesser experience of a product just because they speak a language other than English? The localization process starts at the product design and development phase. Product Development. At Canva we refer to this as “language parity”. They shouldn’t.

Research Software 141

Research Software User Testing Software Review Product Research 141

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We leverage an Identity Provider to provide and restrict access to all key corporate and production applications.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Intercom, Inc.

DECEMBER 10, 2018

In-app marketing is about reaching out to your customers while they’re inside your product to engage, retain, or upsell them. “Activating new users is far more than showing them how to use an app” Common use cases for in-app marketing include onboarding new users , introducing new features and collecting user feedback.

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

UX Planet

JUNE 14, 2024

Over 8,000 people were interested, so I figured this would be a perfect opportunity to explore my product strategy skills. About me I’m a product designer with over 5 years of experience. Recently, I’ve been diving headfirst into product management strategy, and I’m thrilled to share my learnings through the lens of Netflix comments.

Product Research 70

Product Research Product Strategy Feedback Software Research Software 70

ProductPlan

JUNE 13, 2023

At ProductPlan, we treat product design with intention. By hosting design sessions with engineers, PMs, and product designers , we gain different perspectives on a single problem. Let’s get to designing better products! Instead, we collect feedback from users over time and learn how they use the product live.

Product Research 85

Product Research User Testing Research Software Feedback Software 85

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years.

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

Intercom, Inc.

JULY 20, 2022

In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. This is the sixth post in a series exploring our product principles. A tiny improvement can have a massive, positive ripple effect across the entire product.

Technical Review 160

Technical Review Reporting Tools Customer Experience User Testing 160

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. TL;DR A lifecycle management software allows you to analyze customer behavior from the discovery stage onwards. An all-in-one no-code product growth solution for SaaS product teams.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Reporting Tools 92

Alchemer Mobile

APRIL 14, 2020

Get your cup of coffee ready and watch the full recording from our live panel discussion with product professionals from leading brands like Dropbox, Concur, and Stripe. Here are some of the questions they’ll discuss: What’s the relationship between design, development, engineering, and product and your company?

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. Why disregarding product design books is a mistake. That takes me to the problem I have with the “book lists for product designers” out there. Why is that?

Books 138

Books Technical Review Research Software Data Visualization 138

Userpilot

DECEMBER 19, 2022

Use interactive walkthroughs and onboarding checklists to drive early product engagement , boost user activation , and shorten the time to value. Boost customer satisfaction by providing both a self-service support system and a live chat system for users to get quick answers to queries. Postify welcome survey.

Feedback Software 84

Feedback Software Customer Experience Customer Feedback Product Research 84

The Product Coalition

JULY 23, 2023

Let’s Talk About the F Word — Features Why budgeting for features leads to product failure. For as long as products have existed, product teams have been pushed for features when what matters is outcomes. And even when a product manager pushes for outcomes, finance pushes back. Product development is uncertain.

Onboarding KPIs 127

Onboarding KPIs Product Research Finance Government 127

Userpilot

OCTOBER 3, 2023

Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. SEO ranking to monitor and improve product visibility on search engine results. When customers enter the activation stage, they are taking the first steps to use your product actively.

Onboarding KPIs 90

Onboarding KPIs Customer Experience User Testing Customer Feedback 90

Split

APRIL 24, 2024

Managing numerous testing environments poses a significant hurdle in the complex sphere of software development. Test environments are where code becomes a reality. These environments provide a controlled space for testing and refinement before a product is released to end users.

Feedback Software 59

Feedback Software Software Review User Testing Product Research 59

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 72

Feedback Software Systems Review CTO Coach Data Visualization 72

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. However, these tips may come in handy for developers and product managers as well. .

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

The Product Coalition

MAY 27, 2020

Photo by Christina @ wocintechchat.com on Unsplash Localization is not an act in hindsight, but an integral part of the product development process. 75% of the world populations feel more at ease and confident in using localized products in their native language as opposed to English. Rushing affects quality.

Feedback Software 126

Feedback Software Technical Advisors User Testing Software Review 126

The Product Coalition

SEPTEMBER 14, 2020

The Ultimate Guide to Experimentation for Product Teams Why run Experiments? What is a Minimum Viable Test? 10 tips to avoid common pitfalls- Part 1 What is experimentation in the product development context? What is a Minimum Viable Test? There are a few key guidelines we follow when we design MVTs: 1.

User Testing 97

User Testing Product Research Data Visualization Customer Experience 97

Split

MARCH 1, 2023

This is probably due to their ability to improve agility, accelerate time-to-market velocity, and increase reliability. With feature toggles, you can test the performance of new functionality straight in production–before exposing things to your customers– and that’s key! This is a significant time saver and life saver.

Software Review 98

Software Review Software Developers Software Development Systems Review 98

The Product Coalition

DECEMBER 12, 2022

AI powered systems are adept at reading 1000s of documents and automatically classifying them into the right categories. These companies have to continue to innovate while maintaining tight regulatory compliance with governmental guidelines such as the FDA’s 21 CFR Part 11 and have to deal with vast amounts of data and documents.

Data Visualization 103

Data Visualization Reporting Tools Research Software Systems Review 103