Roman Pichler

AUGUST 11, 2020

Target Group is (too) Big and Heterogenous. Problem : A very big and diverse target group makes it hard to formulate a crisp, compelling value proposition and strong standout features. More Information : 8 Tips for Creating A Compelling Product Vision and Strategize , pp. 94, How to Lead in Product Management , pp. Needs are Features.

Vision 334

Vision User Testing Product Research Research Software 334

Product Innovation Educators

FEBRUARY 3, 2025

How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. ” For Tony and the team, this was a gut-wrenching experience.

User Testing 183

User Testing Product Research Research Software Customer Experience 183

Roman Pichler

OCTOBER 5, 2021

One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. The following three techniques will help you with this: First, group related items into themes. The Product Backlog is Too Big. Second, keep lower-priority items coarse grained.

Weak Development Team 314

Weak Development Team Customer Experience User Testing Feedback Software 314

Roman Pichler

MAY 11, 2021

” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise. The SAFe product owner is tactical in nature and focuses on working on the product backlog and guiding the development teams. Myth #3: The product owner is responsible for the team performance.

Weak Development Team 358

Weak Development Team Product Research User Testing Customer Experience 358

The Product Guy

APRIL 9, 2020

What about stepping up to lead a team while a coworker is out on leave or joining a new team and having to earn their trust in less than a month? . Using existing behavioral and habit formation research, I developed and employed a simple and effective framework. Have you ever had to talk a difficult customer down from the ledge?

Framework 473

Framework User Testing Product Research Weak Development Team 473

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

Roman Pichler

SEPTEMBER 7, 2021

This helps align the stakeholders and development teams, as I discuss below, and acquire a budget if required. No matter how well thought-out your product roadmap is, it is worthless if the key stakeholders and the development team members don’t understand and support it. Actionable.

Roadmap 306

Roadmap Weak Development Team Customer Experience User Testing 306

Roman Pichler

AUGUST 12, 2024

Listen to the audio version of this article: [link] The Core Product Team Product teams come in different shapes and sizes. But all product teams I have seen consisted of the person in charge of the product—the product manager or Scrum product owner —and development team members.

Weak Development Team 207

Weak Development Team Feedback Software Software Review Product Research 207

Roman Pichler

NOVEMBER 1, 2022

If you say yes to every request, you are in danger of creating a Frankenstein product—a product that is a collection of unrelated features, offers a weak value proposition, and gives rise to a poor user experience. Your job is not to please the stakeholders, but to achieve product success. 7 The Roadmap is Speculative.

Roadmap 354

Roadmap Weak Development Team Customer Experience Reporting Tools 354

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 335

Weak Development Team Product Research Customer Experience Workshop 335

Alchemer Mobile

NOVEMBER 13, 2024

This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. This grouping provides valuable insights into overall customer satisfaction and sentiment trends over time. Pilot your survey: Before launching the survey widely, test it with a small group.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

The Product Guy

AUGUST 13, 2020

How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall? To take a step back, it is also beneficial to develop the thought process in understanding the product. Some of them are good, and some of them are bad.

Product Management 407

Product Management Product Manager Research Software Feedback Software 407

The Product Guy

JULY 18, 2019

Product development roles and “product” as a discipline are rapidly evolving within technology companies. Doing so will help you better support your team, but also identify and improve on the skills and areas you personally excel, helping you choose the right career path, strengthen your reputation, and building your brand and narrative.

Weak Development Team 344

Weak Development Team B2C Customer Experience Advertising 344

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

Weak Development Team 206

Weak Development Team Customer Experience Technical Review Product Research 206

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

Weak Development Team 206

Weak Development Team Customer Experience Technical Review Product Research 206

Roman Pichler

JUNE 7, 2022

While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” If this data is actioned, bad product decisions will be made.

KPI 323

KPI Data Visualization Weak Development Team Customer Feedback 323

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 398

Technical Review Product Management Product Manager Research Software 398

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Roman Pichler

MAY 5, 2020

A portfolio owner who manages a group of (related) products. I regard a (digital) product as an asset that creates value for a group of users and for the business. I regard feature and component owners as members of a product team , a group of product people who collaboratively manage a larger product.

Feedback Software 381

Feedback Software Product Research Weak Development Team User Testing 381

Roman Pichler

JULY 6, 2021

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Another key aspect to support the people on your team succeed is to create the right environment for people to succeed. Grow Your Leadership Skills.

User Testing 343

User Testing Product Research Weak Development Team Customer Experience 343

The Product Guy

JUNE 11, 2018

The most important take-aways were the importance of consistent one-on-ones and realisation that team diversity can sometimes oppose the team culture and this is not a bad thing. Of course we had internal discussion about this situation in my team. Company culture vs team diversity. Mentorship experience.

Weak Development Team 244

Weak Development Team User Testing Product Management Product Manager 244

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Second, and more important, it shows the demotivation and binary thinking that can result from bad or nonexistent communication.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

Roman Pichler

JULY 8, 2024

Listen to the audio version of this article: [link] Involve the Right Stakeholders Stakeholders can form a large group, especially in bigger companies. [1] I refer to this group as key stakeholders. But when bigger changes are required or the group is more diverse, the approach is not only time-consuming.

Roadmap 256

Roadmap Product Strategy Strategy Weak Development Team 256

The Product Guy

JUNE 18, 2020

Ruthless prioritization translates to product teams spending time building the right thing at the right time. This discipline is the bread & butter for a winning product team, but building an effective product process takes a lot of trial and error. A product feedback loop keeps software teams close to their customers.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. 3 Have the Right Input Available.

Weak Development Team 304

Weak Development Team Product Manager Product Management User Testing 304

The Product Coalition

DECEMBER 23, 2021

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

Product Research 371

Product Research Feedback Software Research Software User Testing 371

Mironov Consulting

OCTOBER 19, 2022

But there are some engineering team configurations that I see as problematic.  So 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Roman Pichler

FEBRUARY 9, 2022

For example, I’ve seen organisations where the Scrum Masters work with HR and the development teams to recruit new team members. Process and collaboration : Teach agile values, principles, and practises to the product owners, development teams, stakeholders, and management. But it’s not the job of the Scrum Master.

Reporting Tools 355

Reporting Tools Weak Development Team Feedback Software Product Research 355

Product Innovation Educators

NOVEMBER 6, 2023

There’s a huge wealth of other qualitative data that often gets ignored by product teams because it is so hard to use—for example, customer support tickets, sales call transcripts, social media mentions, interview transcripts, and product reviews. This is a very manual process, so few teams decide to do the work. [4:22]

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Product Talk

MARCH 12, 2025

Sometimes youre early in your discovery journey and youre still developing your understanding of the opportunity space. He realized that his regular customer interviews provided him with plenty of promising opportunities that werent related to the outcome his team was focused on at the time and he wondered what to do with them.

Feedback Software 136

Feedback Software KPI User Testing User Friction 136

The Product Guy

AUGUST 30, 2019

A company that practices aspirational product management is one that values experimentation and customer research, and continuously integrates those learnings into the product development process to create a valuable product. A company that does it right will have lots of experimentation built into the development process.

User Testing 321

User Testing Product Research Customer Experience Weak Development Team 321

The Product Coalition

SEPTEMBER 28, 2022

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. Using the ‘Kernel’ from Richard Rumelt’s ‘Good Strategy/Bad Strategy’, specifically insights and developing a guiding policy allows you to enable your team and avoid micro-managing. Poor strategy is everywhere?—?you

Weak Development Team 142

Weak Development Team Product Strategy Strategy Product Research 142

Mind the Product

FEBRUARY 12, 2020

It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. These are team goals that get shared across the company. Share Leadership and Credit.

Engineering 213

Engineering Weak Development Team Customer Experience User Testing 213

The Product Guy

JANUARY 8, 2019

Similar stories have inspired new product and business development frameworks , thousands of articles, and numerous books. Companies simply ship too many poor products and features. Agile is sometimes seen as a panacea to all product development problems. Enter Lean Customer Development. The So-Lala Product epidemic.

Product Research 354

Product Research Customer Experience Weak Development Team Agile 354

Product Innovation Educators

OCTOBER 16, 2023

6:49] How is poor CX costly to an organization? We use surveys, focus groups, NPS, customer support tickets, angry tweets, etc. I see too many teams and organizations say, “It would be great for our KPIs if customers clicked this button more.” Solving this problem means hiring the right teams.

User Testing 285

User Testing Customer Experience Product Research User Friction 285

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

Product Research 239

Product Research Data Visualization Customer Feedback Weak Development Team 239