Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. Think about the impact that racism has already had in tech. Many people believe tech to be apolitical and unbiased, but that’s simply not true. These words have a major effect on the groups they’re marginalizing.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Folding Burritos

FEBRUARY 13, 2018

Another reason is that people from outside of Tech don’t really like / know / want / remember to go to JIRA and Confluence. It groups tasks by type, which you can then filter by whichever statuses that mean “In Progress” to you. This lets us group them by release and issue type, creating a neat changelog.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Alchemer Mobile

APRIL 14, 2021

Technology (media creation, connectivity, etc.). News apps saw incredibly high retention rates , likely due to how much news people consumed and the fact that there was breaking news almost daily. Music apps had the most app store ratings and reviews out of all Media subcategories. Technology Apps. Music Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Treat the team as a valued partner and recognise the effort the group made.

Weak Development Team 349

Weak Development Team Development Software Review Technical Review 349

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Product Talk

OCTOBER 20, 2021

Like many aspects of continuous discovery, there’s no single right way to build your tech stack. The benefit of using tools like Pendo and Intercom is that they make it quick and easy to set up intercepts without any technical involvement. But they can help make your life easier as you adopt these continuous discovery habits.

Product Research 155

Product Research Research Software Technical Review Data Visualization 155

Alchemer Mobile

OCTOBER 14, 2021

“What’s interesting on our side is the Auth0 thought process and philosophy is every company is a tech company or it’s fast-becoming a tech company. Every industry is starting to adopt technology in interesting ways.” ” Lesson 3: What strategies do you use to prioritize your product roadmap?

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. It is therefore worthwhile to measure the code quality and minimise technical debt.

Product Research 357

Product Research Feedback Software Research Software User Testing 357

Intercom, Inc.

OCTOBER 8, 2020

As Kristen says: She predicts that this strategy of letting the product guide the sales process is the future of tech: “I think that’s where a lot of the future of sales and tech in general is going to go to some extent, which is to really let the product guide the people. Crowning the customer.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Roman Pichler

NOVEMBER 3, 2020

An effective product strategy should capture the product’s target group, value proposition, standout features, and business goals. Sample product goals are acquiring new users, increasing engagement, removing technical debt to future-proof the product, and generating revenue. I call these outcomes product goals.

Product Strategy 410

Product Strategy Strategy Product Research Technical Review 410

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Product Talk

MARCH 13, 2024

They received a lot of pushback from the engineers initially because it created complexities around code reviews, tech debt management, release processes, etc. The top diagram is how the team was structured to complete the technology transformation project mentioned earlier. Expose tech and organization dependencies early.

Research Software 318

Research Software Weak Development Team Feedback Software User Testing 318

Mind the Product

JANUARY 19, 2021

In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Technology potentially can keep up, but humans can’t. Sustainable Technology piece at ByteAnt. Quote of the Episode.

Startups 185

Startups Feedback Software Technical Review Product Research 185

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Roman Pichler

MARCH 14, 2023

The benefit the product should create for this user group might be to reduce the risk of developing type-2 diabetes. A sample risk might be that the target group is not big enough or that the need identified may not be compelling enough. You should therefore regularly review your product strategy.

Product Strategy 321

Product Strategy Strategy Vision Product Research 321

Roman Pichler

APRIL 5, 2022

Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. But for sprint review meetings , you may also want to invite (selected) users and customers to collect their feedback. Review and adjust product roadmap; check potential impact on the product strategy.

Weak Development Team 287

Weak Development Team Product Manager Product Management User Testing 287

Mind the Product

MARCH 2, 2021

One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. The Re-Wired Group. Review us on your podcast app so that we can use your feedback to be better.

Customer Experience 222

Customer Experience User Testing Product Research Feedback Software 222

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 112

Technical Review Technology Telecommunications Data Visualization 112

Roman Pichler

APRIL 2, 2019

A small group of qualified individuals who have the right skills and motivation can be more productive than many individuals who lack the necessary expertise and act out of obligation. Once you’ve validated key UX and technology risks, scale by asking the team to split up. 1 Involve the Right People. 2 Don’t Scale Prematurely.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

Productside

AUGUST 26, 2022

There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. The NASA waterfall model includes System Requirements Review, Preliminary Design Review and Critical Design Review. Ken Feehan is a Principal Consultant and Trainer at 280 Group.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Roman Pichler

JULY 9, 2019

In order to grow your product management team, start by reviewing your product portfolio. For example, an internal product like a platform is likely to require in-depth technical skills—unlike an end-user facing offering, which is likely to require a thorough understanding of the market and business model, for example.

Product Manager 232

Product Manager Product Management Technical Review Product Research 232

Roman Pichler

JULY 9, 2019

In order to grow your product management team, start by reviewing your product portfolio. For example, an internal product like a platform is likely to require in-depth technical skills—unlike an end-user facing offering, which is likely to require a thorough understanding of the market and business model, for example.

Product Manager 232

Product Manager Product Management Technical Review Product Research 232

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. 2] Use the Right Goals A team is, by definition, a group of individuals who work together on the same goal.

Reporting Tools 360

Reporting Tools User Testing Customer Experience Product Research 360

Mind the Product

MAY 20, 2020

If you can really get all of the potential out of (group decision making), there’s nothing better, it makes for the best quality decisions. Managing groups. Julia at Leading Design London, talking about 6 common group dynamics that get in the way of good group decision making . * Making decisions.

Product Research 222

Product Research Technical Review Entertainment Leadership 222

Roman Pichler

SEPTEMBER 2, 2024

It explores if a large enough group of people has a big enough problem that can and should be addressed. For example, use relevant qualities like demographics and behavioural attributes to characterise the target group so you can tell if somebody is included or not. Instead, strategy discovery focuses on the problem space.

Product Research 214

Product Research Product Strategy Strategy Research Software 214

UX Planet

FEBRUARY 22, 2024

Photo by Maxim Ilyahov on Unsplash DESIGN How does technology make us lost in digital noise? It seems like our attention spans were taking a hit in the age of relentless technology. It cannot be denied, that humans are using technology to solve problems, enhance their lives, and boost productivity.

Research Software 96

Research Software Analytic Tools Technical Review Technology 96

Product Talk

FEBRUARY 7, 2024

She took a multi-step, methodical approach to introduce continuous discovery, including enrolling a group of product people in the Master Class , having those participants coach and train others, and bringing stakeholders along for the journey. We also appreciate Sandrine’s candor in admitting that this process hasn’t always been easy. “It

Product Research 271

Product Research Reporting Tools User Testing Research Software 271

The Product Guy

FEBRUARY 13, 2020

Challenges due to hypergrowth. Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Regarding continuous delivery: Very technical focus (e.g.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. It showed that they outperformed the S&P by 219%.

Weak Development Team 175

Weak Development Team UX User Testing Technical Review 175

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How would she provide the right technical direction for the company? Brian: Super.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 102

Technical Review CTO Coach Startups Feedback Software 102

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. Remember that we are still in the nascent stages of generative AI technology. This involves identifying all tasks within their function and grouping them accordingly.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Roman Pichler

NOVEMBER 1, 2022

As its name suggests, this roadmap focuses on product goals and outcomes, such as acquiring customers, increasing engagement, and future-proofing the product by removing technical debt. You should therefore review and adapt the roadmap on a regular basis. 5 The Roadmap is Not Systematically Connected to the Strategy and Backlog.

Roadmap 337

Roadmap Weak Development Team Customer Experience Reporting Tools 337

Product Talk

APRIL 5, 2023

Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. But there are still benefits to generating ideas in a group setting.

Engineering 239

Engineering Feedback Software Product Research Technical Review 239

Roman Pichler

SEPTEMBER 7, 2021

As their name suggests, these roadmaps focus on product goals or outcomes such as acquiring customers , increasing engagement , and future-proofing the product by removing technical debt. Such a strategy should state the user and customer needs, the target group, the product’s stand-out features, and its business goals.

Roadmap 290

Roadmap Weak Development Team Customer Experience User Testing 290

Mind the Product

AUGUST 18, 2020

Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. * Visit The Product Experience homepage for more information and more episodes! Know the perfect guest?

Product Research 227

Product Research Feedback Software Technical Review Entertainment 227

Roman Pichler

NOVEMBER 12, 2019

What’s more, the product people would occasionally visit the development site, and development group members would travel to product management from time to time. The technical complexities were greater than anticipated and the development progress was slower than forecasted. Unfortunately, things didn’t go to plan.

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Weak Development Team Customer Experience Technical Review Product Research 199