Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important?

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The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. Allocate time regularly- The only way to get enough ideas to run a high velocity testing system is to set aside time for it. Don’t forget Tech debt and bugs.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. The top diagram is how the team was structured to complete the technology transformation project mentioned earlier.

Research Software 318

Research Software Weak Development Team Feedback Software User Testing 318

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. The third group are the talented product builders all around us. There are more technology jobs than ever before.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

OCTOBER 19, 2020

This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. As you assemble your team, take special care to select a diverse group of subject matter experts. Next, distribute a stack of sticky notes to each group member (or use Google’s Jamboard if you’re remote). congratulations!

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Technical Review Analytic Tools Research Software Automotive 166

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. It showed that they outperformed the S&P by 219%.

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Weak Development Team UX User Testing Technical Review 175

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. Ken Feehan is a Principal Consultant and Trainer at 280 Group.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Roman Pichler

APRIL 2, 2019

A small group of qualified individuals who have the right skills and motivation can be more productive than many individuals who lack the necessary expertise and act out of obligation. Once you’ve validated key UX and technology risks, scale by asking the team to split up. 1 Involve the Right People. 2 Don’t Scale Prematurely.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. This is useful to group similar texts together and can be used for near duplicate detection.

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Technical Review Feedback Software Artificial Inteligence User Testing 30

Alchemer Mobile

FEBRUARY 2, 2021

Participating in these groups is a great way to conduct market research (What is your target market talking about? Just be sure to read the group’s terms and conditions and avoid any blatant advertising that will only do a disservice to you and your app. What are their needs?), IDENTIFY INFLUENCERS AND REPORTERS. PLAN A BETA RELEASE.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. Once the themes (aka feature groups) are defined, it becomes easier to think through the features that falls under various themes.

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Technical Review Research Software Product Management Product Manager 159

BrainMates

SEPTEMBER 7, 2021

Whether observing people using a technology or system in the workplace, at home, or out in public, it can provide insights not available in quantitative data. We listened and diligently documented how they created and captured series and episodic metadata, and how it flowed through the ecosystem. Put simply, metadata matters.

Research Software 98

Research Software Product Research Systems Review User Testing 98

Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This Or partner with a real professional services firm which explicitly sells the time and expertise of its technical staff.  When

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 41

Product Research Research Software Customer Experience Feedback Software 41

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. Remember that we are still in the nascent stages of generative AI technology. This involves identifying all tasks within their function and grouping them accordingly.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). persistent": {.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 112

Technical Review Technology Telecommunications Data Visualization 112

Product Talk

SEPTEMBER 1, 2021

It just involved coordinating with the designer and tech lead, getting access to customers and prospects to start interviewing , and putting time on everyone’s calendars to do the actual work of opportunity mapping , creating interview snapshots, and deciding which solutions to pursue. Adapting Communication Formats to Each Stakeholder Group.

Product Research 252

Product Research User Testing Technical Review Data Visualization 252

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

UX Planet

FEBRUARY 22, 2024

Photo by Maxim Ilyahov on Unsplash DESIGN How does technology make us lost in digital noise? It seems like our attention spans were taking a hit in the age of relentless technology. It cannot be denied, that humans are using technology to solve problems, enhance their lives, and boost productivity.

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Research Software Analytic Tools Technical Review Technology 96

Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. I’ll do my best to update it as the technology evolves. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. I ended up with a list of responses grouped by theme. So check its work.

Generative AI 288

Generative AI Product Research Feedback Software Analytic Tools 288

Mind the Product

MARCH 12, 2020

Many other tech companies organize themselves in this way, including Spotify , Atlassian , and Airbnb. Set up a product manager/sales buddy system that allows product managers to get invited to live customer calls a few times per month. Technical program management. What Product Managers do. What Product Operations is not.

Product Research 204

Product Research User Testing Weak Development Team Customer Experience 204

Alchemer Mobile

MARCH 18, 2021

Brands only lost an average of 4% of consumers in this group thanks to precise segmenting and proactive, personalized outreach. Almost all apps experienced significant change in their DAU due to COVID-19. So from the Love Dialog, we’re actually able to bucket people into six groups based on their expressed emotion.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . How does work flow through the team/system? . How to design a kanban system that allows us to visualize and manage the work? Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

UserVoice

MARCH 7, 2017

Let’s take a look at which groups are the most influential and how to handle their input. Let’s look at each group of internal stakeholders and examine the best way to get their feedback: Customer Experience. Sit in on sales reviews and get copied on trip reports. Leveraging CRM as a data source.

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Customer Feedback Data Visualization User Testing Customer Experience 200

Roy Madden

JUNE 15, 2021

Steve, a long-time tech executive (Disney, Nike), is an engineer with a passion for streamlining his workflow and feeding his mind. Back in the day Steve, a tech old-timer, stayed up to date via blogs. “The process has kept me in tune with what’s going on around me with technology. It’s good mental exercise. ”.

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Technical Review Reporting Tools Research Software Systems Review 100

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  An incremental paid user or paid transaction is 95% margin after sales commissions and a small set-aside for technical support. [If  Every hospital has a group of doctors (i.e.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. We provided consulting, insurance brokerage, information technology and business process outsourcing services. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product Coalition

NOVEMBER 19, 2020

He doesn’t have a technical background and currently works in a different domain. But, if one is systemic and patient in their search, making a successful switch is very achievable. He’s become passionate about technology and wants to make a career switch. It shouldn’t be a prerequisite for product management jobs either.

Technical Review 161

Technical Review Product Management Product Manager Research Software 161

Johanna Rothman

MARCH 8, 2021

It's time for performance reviews. The performance review problem helps them realize the source of this disconnect: How can we focus on aperson's solo contributions to the work when we want to encourage and retain collaboration? The disconnect is not one piece—it's an entire system. What do we do? Third job: tester.

Agile 132

Agile Software Review Systems Review Technical Review 132

Mind the Product

APRIL 15, 2019

For the last 18 months our team has been working to rebuild an existing system using entirely new technologies, methodologies, and a new development team. My company, Hindawi, developed a platform in the mid 2000s to allow academics to peer review academic papers online. Starting Point.

Research Software 138

Research Software Technical Review Systems Review Product Research 138

The Product Coalition

JUNE 11, 2023

Unfortunately, despite their effectiveness, few employers make use of cognitive tests, maybe due fear it turns them off, or sensitivity to accusations of systemic bias. Bias hires toward formerly technical people because they communicate better with the engineers and they also can translate technical details into lay terminology.

Product Research 138

Product Research Technical Review Data Visualization Product Management 138

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. This exposure to different cultures, generations, and belief systems has shaped my understanding of what true cross-functional collaboration looks like. Let’s explore strategies for how we can tackle these challenges.

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