The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. Once the themes (aka feature groups) are defined, it becomes easier to think through the features that falls under various themes. This could also be due to stringent processes or lack of the same. Airtable and most simply on excel.

Technical Review 398

Technical Review Product Management Product Manager Research Software 398

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. Allocate time regularly- The only way to get enough ideas to run a high velocity testing system is to set aside time for it. How to prioritize the ideas for maximum business value?

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Product Innovation Educators

NOVEMBER 30, 2020

He currently serves as the senior product manager for Fujifilm’s inkjet technology integration group, which designs and produces Nano-technology products for industrial applications. . Choosing the right group of products to achieve balance. That could be a simple pass-fail scoring or a more complex system. [8:21]

Systems Review 293

Systems Review Technical Review Product Management Product Manager 293

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Sign up to be a Mentor today & join an elite group of product management leaders! 2) What should I solve? Jeremy Horn.

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

The Product Guy

MAY 21, 2020

Rarely, they come due to professional interest alignment. My network is a great learning support system. Sign up to be a Mentor today & join an elite group of product management leaders! But I must admit, once I graduated, networking opportunities shrunk drastically. You get expert feedback on your work.

Product Management 468

Product Management Product Manager Management Management 468

Product Innovation Educators

DECEMBER 23, 2019

You, your group, your company, and many other companies likely share a similar problem. To get more projects done, you need to optimize the workflow of your system. Just because the system can handle more work doesn’t mean that more work will promote the best flow of work. Better projects faster. Innovation Quote.

Analytic Tools 230

Analytic Tools Systems Review Framework Data Visualization 230

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. These words have a major effect on the groups they’re marginalizing.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Alchemer Mobile

AUGUST 2, 2024

The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

UX Planet

JANUARY 10, 2025

We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. Joining a savings group or online community to see other users achieving their goals, encourages you to do the same. Social proof can also be in the form of ratings & reviews as reviews from existingusers.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Product Innovation Educators

NOVEMBER 6, 2023

There’s a huge wealth of other qualitative data that often gets ignored by product teams because it is so hard to use—for example, customer support tickets, sales call transcripts, social media mentions, interview transcripts, and product reviews. You pipe your feedback into one system that is your record for customer feedback.

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Product Innovation Educators

NOVEMBER 20, 2023

We found by having a group dedicated to innovation, we can bring together the right people to operationalize innovation. [6:51] 8:19] How has InnovationOps helped with alignment between different groups? 15:58] What benefits have you seen from an information management system? 19:21] How do you schedule reviews?

Research Software 278

Research Software User Testing Government Systems Review 278

The Product Guy

AUGUST 30, 2017

As we were getting closer to the end of the year, my senior vice president called me in, to review our progress against our goals. When we were working on creating the edit permissions group for apps, we also decided to work on the internal permissions that will be used by the team that supports the Appstore. What did we lack?

Technical Advisors 309

Technical Advisors Product Management Product Manager Technical Review 309

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. By measuring CRR for specific groups (e.g., high-value customers or frequent purchasers), you can reveal actionable insights about this group of customers. Segment customers. increased churn). increased churn).

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Alchemer Mobile

APRIL 7, 2021

Ratings and Reviews. Finance apps typically have fewer ratings and reviews based on their customer bases being smaller than larger markets. star rating, and had 104 app store reviews. star rating, and had 960 app store reviews. star rating, and had 960 app store reviews. 2021 Engagement Benchmarks for Finance Apps.

Finance 147

Finance Feedback Software Research Software Systems Review 147

UX Planet

JANUARY 22, 2025

Our ideal vs potential usergroup Recruiting participants Our new user group consisted of a wider user group spanning across multiple industries. Through our screening questions, we were able to tap into mirroring Civians user group quite accurately.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Product Innovation Educators

JANUARY 27, 2020

Almost one million children died from pneumonia in 2019, and 99% of those deaths were in developing nations, mainly due to a lack of supplemental concentrated oxygen. At Lean Med, we are developing a solar-powered oxygen system for use in developing countries. Our system can save hundreds of thousands of lives. [4:43]

Product Management 278

Product Management Product Manager Systems Review Technical Review 278

The Product Guy

OCTOBER 9, 2018

However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit. What systems/metrics/processes do we need to measure and track winning? Where do we play? And where do we not play? Jeremy Horn.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

The Product Guy

JUNE 25, 2018

Escalate to your manager when you have an interest in developing a skill or learning something about the business (ex: SQL, storyboarding, core system flow, etc). You’re working diligently on a high priority ask, but then you get blindsided by a request from a stakeholder. Continuous Learning: Leveling up your skills. Jeremy Horn.

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

Alchemer Mobile

DECEMBER 28, 2021

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Communicating with both through the same message does neither group any good. These groups all respond better to different engagement strategies, so you’ll have more success after splitting them up. Nationality.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

Product Innovation Educators

MAY 22, 2023

The engineering team works on progressing the product but doesn’t communicate information back up to product management or executive groups. Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems. We had a lot of feedback from focus groups and call centers.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Architecture of the system.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Guy

OCTOBER 16, 2017

To prioritize our user stories, my team implemented a simple story ranking system adapted from Michael Lant, founder of projectyap.com. s default scorecard system in an attempt to implement fibonacci sequence story sizing with my engineering team. s default scorecard: After my mentor introduced Lant’s system to me, I revisited Aha!’

Software Review 244

Software Review Systems Review Customer Experience Data Visualization 244

Product Innovation Educators

MAY 18, 2020

Instead, I review the lessons learned from myself and my team that created and launched the summit. Prepare for a membership group for product managers and VPs. [3:11] 22:27] Email: We tested our email system, but didn’t monitor it thoroughly. Prepare for a membership group for product managers and VPs. [3:11]

User Testing 320

User Testing Research Software Feedback Software Reporting Tools 320

Roman Pichler

FEBRUARY 9, 2022

Organisational change and empowerment : Work with senior management, HR, and other business groups to implement the necessary organisational changes required to fully empower product people and leverage agile practises. Trying to help might therefore mask a systemic problem and organisational impediment, rather than making it obvious.

Reporting Tools 355

Reporting Tools Weak Development Team Feedback Software Product Research 355

The Product Guy

OCTOBER 1, 2018

In my own experience, this opportunity canvas and the product vision definition forced me to think about aspects I had not considered such as the cost of building and of not building this new system, and made me analyse how the proposed solution could support future hardware devices. High level map (the backbone and walking skeleton).

Roadmap 334

Roadmap Customer Experience Workshop Document 334

UX Planet

DECEMBER 6, 2024

Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. AI-driven UX relies on data to make informed decisions, so using a broad dataset minimizes bias and fosters inclusivity, ensuring that all user groups feel represented.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Alchemer Mobile

AUGUST 26, 2021

Ratings and reviews. One of the few places customers give feedback is in the app stores in the form of ratings and reviews. In order to overcome this challenge, you should implement a tool that prompts the right people at the right time to leave a review at the app store. Create closed-loop, two-way communication channels.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

MAY 19, 2021

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Using Apptentive Notes, you can follow up with a group of variant participants to let them know that the functionality they tested in beta is now generally available in your product.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Coalition

OCTOBER 19, 2020

As you assemble your team, take special care to select a diverse group of subject matter experts. Next, distribute a stack of sticky notes to each group member (or use Google’s Jamboard if you’re remote). Thus, it might be wise for us to create a sales system for smaller dealers (or even individual sellers).

Technical Review 179

Technical Review Analytic Tools Research Software Development Team Review 179

Alchemer Mobile

FEBRUARY 2, 2021

Participating in these groups is a great way to conduct market research (What is your target market talking about? Just be sure to read the group’s terms and conditions and avoid any blatant advertising that will only do a disservice to you and your app. ENCOURAGE RATINGS AND REVIEWS WITH TIMELY AND RELEVANT RATINGS PROMPTS.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

Product Research 109

Product Research Reporting Tools Data Visualization Research Software 109

Sachin Rekhi

JANUARY 11, 2025

Martin's core thesis is that an effective strategy requires a coordinated and integrated set of five choices: a winning aspiration, where to play, how to win, core capabilities, and management systems. Consumer segment - What groups of consumers will you target? It's a statement about the ideal future. In which price tier?

User Testing 78

User Testing Systems Review Research Software Customer Experience 78

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98