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Summary: Lessons from working with 600+ YC startups | Gustaf Alströmer (Y Combinator, Airbnb)

Lenny Rachitsky

” Motivations can be diverse: solving technical problems, proving oneself, having a grand mission, or simply wanting to be successful. Lacking technical knowledge: Startups need technical founders who can build the first prototype. They’re generally technical. Engineering is really hard and valuable.

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CX expert Bill Price on creating frictionless customer experiences

Intercom, Inc.

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. All that information was transferred down to the person who called back.

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

And even though the UK is leaving the union, the UK government has confirmed that the GDPR is here to stay. TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary.

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Azure Virtual Desktops: Questions & Answers

eG Innovations

The audience also shared some of their own technical experiences of real-world AVD usage. Where can I get technical details of real AVD deployments at scale? How to ensure compliance and increase security by Monitoring Azure AD Audit logs – one for healthcare/government and security conscious organizations.

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.) Never underestimate the importance of data governance. I never trust my gut.

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5 Ways the Product Community Can Inspire the World

Modus Create

One technique we use here at Modus and we advise for is the featureless roadmap – it helps teams to concentrate on objectives and outcomes rather than create granular pieces of deliverables that don’t fit together. Every failure is an opportunity to learn and every crisis is a system failure. Second, Ego Sanitization.

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.) Never underestimate the importance of data governance. I never trust my gut.