GoodData, Positioning and User Friction - Product Management Today

Built for you: Behind conversation topics and custom reports

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. I mentioned at the start our company values: obsessesing over our customer success. Thomas: Awesome.

Data Visualization

Data Visualization Reporting Tools User Testing Customer Feedback

Productboard founder and CEO Hubert Palan on mastering product strategy

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software

Feedback Software Research Software Analytic Tools Product Strategy

Product Management Today

Built for you: Behind conversation topics and custom reports

Productboard founder and CEO Hubert Palan on mastering product strategy

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