Intercom, Inc.

MARCH 18, 2021

To understand a bit more about the launch, we’ve gathered some of the folks behind it: Thomas Creighton de Farias – Senior Product Education Producer. Orinna Weaver – Senior Product Marketing Manager. Rati Zvirawa – Product Manager. Tanya Sivo – Product Designer. What does it mean for you on a day-to-day basis?

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211

Messages that Matter

JULY 11, 2024

It’s hard to imagine how eleven of the 20 vendors evaluated in my annual assessment of the Business Intelligence (BI) market have the same position as at least two competitors. Eight have “insights” positions. Three have “decision” positions. What is a position? I’m providing my definition for two reasons.

Differentiation 52

Differentiation Analytic Tools Data Visualization Research Software 52

Intercom, Inc.

JANUARY 14, 2021

I got an MBA and tried several startups – some failures under my belt there – and then ended up at a company in the business intelligence space called GoodData. I started as a product manager and ended up as the VP of product. Finding inspiration in product-driven organisations. Go and speak to them directly.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225