Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

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Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. You can add all of us at Mixpanel to the list of folks inspired by this technology.

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Gainsight

MAY 17, 2023

Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, powered by generative AI , DCS, and—most importantly—all of you. According to Mehta, “The truth is today, even though the technology has evolved, the customer experience has devolved.”

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Gainsight

SEPTEMBER 12, 2023

Kennedy is a CS OG, and she’s passionate about the intersection between people, technology, and the ability to solve problems through communication and product development. Kennedy shared her take on what’s changed in CS, what’s stayed the same, and how generative AI is changing the whole game. Let’s dig in.

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Gainsight

JULY 8, 2024

At our core, we at Gainsight champion a Human-First AI approach. We’re creating AI systems that work with you, enhancing your work and making it more enjoyable. So we’re working to ensure that AI enhances rather than replaces human connections. AI is going to radically make customers and customer success better.”

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The Product Coalition

DECEMBER 26, 2023

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

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Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

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Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

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Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. You can add all of us at Mixpanel to the list of folks inspired by this technology.

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Gainsight

AUGUST 29, 2023

Customer Success (CS) has become a mission-critical discipline in SaaS and beyond, with 97% of the companies we surveyed this year reporting that they have a Customer Success function. In other words, if you’re reading this, chances are you use a Customer Success management platform. But do you have the right one?

Reporting Tools 52

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Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. How to implement AI to build better products.

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Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

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Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.

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Userpilot

JULY 20, 2024

CX managers can streamline their work with various tools: Userpilot enhances in-app customer experiences, Monday facilitates project management for cross-functional teams, Jira helps collaborate on product development, etc. Looking into tools for customer experience managers?

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Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

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Gainsight

OCTOBER 4, 2024

The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth. Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

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Gainsight

OCTOBER 4, 2024

The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth. Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

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Reporting Tools Customer Feedback Data Visualization Customer Experience 52

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives.

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Modus Create

SEPTEMBER 30, 2024

These changes affect us both as a company and personally — from global crises to advances in generative AI. Audi Business Innovation is driving this process with digital services and experiences that are novel and support and inspire Audi users in their everyday lives. What’s working?

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Gainsight

NOVEMBER 30, 2023

The field of Customer Success (CS) is evolving, as new technologies offer a path to scale CS teams while guiding users through today’s increasingly digital customer journey more efficiently and effectively. One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI.

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Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Grammarly: fix typos and grammar but also rephrase your content using AI.

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Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. Data quality is fundamental to any AI project.

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Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They often collaborate with other teams, including customer service, marketing, product, and sales. Book a demo today!

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AB Tasty

SEPTEMBER 16, 2024

There are two sides to the coin with AI: it can help optimize your time and boost conversions, but it can also be risky if not used properly. We’ll dig into the ways AI can be a helpful tool, as well as some considerations to take. The team at MAAF used advanced AI technology to overcome this exact challenge.

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Crafty CTO

MARCH 17, 2023

AGI isn’t here today, is unlikely to arrive in the near future, and is not part of the AI news I’m writing about. So if AI is not machine thought, what is it? The acceleration in the Text AI space has a precedent, from way back in August 2022, in what I call the Art AI space. predecessor.

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Userpilot

JUNE 12, 2024

Don’t skimp on lifelong learning : The best product specialists strive to stay on top of industry trends, changing user preferences, and new technologies. While things look challenging, using the right tools can help product specialists simplify their jobs. Also, the platform uses AI to offer actionable suggestions based on your ideas.

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Userpilot

JULY 28, 2024

Here are a few tips to help you become a successful CX manager: Embrace a customer-first mindset Champion customer advocacy Be a team player Predict problems and brainstorm solutions Adapt to changing times Grow your network Looking into tools for customer experience managers? Book a demo to see it in action!

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Gainsight

AUGUST 23, 2024

When it comes to new technology, there’s nothing more instantly (and widely) adopted than AI. According to Gartner , companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. And it makes sense: AI is a paradigm shift, because it allows teams to do more with less.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Gainsight

AUGUST 23, 2024

When it comes to new technology, there’s nothing more instantly (and widely) adopted than AI. According to Gartner , companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. And it makes sense: AI is a paradigm shift, because it allows teams to do more with less.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. But 2023 felt different.

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Userpilot

JULY 17, 2024

A CX manager’s career usually starts with an entry-level role like a customer service representative or sales associate. While the job comes with several complexities, using the right tools can make it easier. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

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UX Studio

MAY 23, 2024

While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. Enhancement or transformation?

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Lenny Rachitsky

JULY 9, 2024

However, these abstract benchmarks don’t tell us how much of your job AI is able to potentially replace, now or in the near future—which is really what we care about. As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. ’s capabilities.)

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Lenny Rachitsky

FEBRUARY 8, 2024

This not only improves immediate results but also helps in developing smarter AI systems over time. GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools. Currently, we prompt GPTs, receive rapid responses, and conclude the interaction.

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Modus Create

AUGUST 29, 2024

Prototype builds can also be completed in a matter of hours, rather than taking days, with AI tools like GitHub Copilot and Amazon Q. In addition to cost savings, AI can enhance strategic operations in the product development process. The most successful organizations keep customers at the center of their AI strategy.

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Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. According to Gainsight’s The Evolution of Customer Success Report , 98% of companies plan to increase or maintain CS headcount over the next year. Learn how the Gainsight Platform leverages generative AI.

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Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements.

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