The Product Coalition

SEPTEMBER 24, 2024

Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. In others, though, it’s clear they’re more of a response to market demand than a well-thought-out solution. But as AI continues to evolve, it’s getting trickier to figure out how to fully integrate it.

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Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

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Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

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Userpilot

JULY 10, 2024

Customer experience (CX) is central to product management and the success of your SaaS platform. And that’s why the customer experience software solutions you choose matter greatly. But what are they all about, and which ones should you choose for your SaaS platform? Here’s all you must know.

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Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Want the best of everything?

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Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. You can add all of us at Mixpanel to the list of folks inspired by this technology.

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Gainsight

MAY 17, 2023

Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, powered by generative AI , DCS, and—most importantly—all of you. According to Mehta, “The truth is today, even though the technology has evolved, the customer experience has devolved.”

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Gainsight

SEPTEMBER 12, 2023

Kennedy is a CS OG, and she’s passionate about the intersection between people, technology, and the ability to solve problems through communication and product development. Kennedy shared her take on what’s changed in CS, what’s stayed the same, and how generative AI is changing the whole game. Let’s dig in.

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Gainsight

JULY 8, 2024

At our core, we at Gainsight champion a Human-First AI approach. We’re creating AI systems that work with you, enhancing your work and making it more enjoyable. So we’re working to ensure that AI enhances rather than replaces human connections. AI is going to radically make customers and customer success better.”

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Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

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Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. How to implement AI to build better products.

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Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. You can add all of us at Mixpanel to the list of folks inspired by this technology.

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Gainsight

AUGUST 29, 2023

Customer Success (CS) has become a mission-critical discipline in SaaS and beyond, with 97% of the companies we surveyed this year reporting that they have a Customer Success function. In other words, if you’re reading this, chances are you use a Customer Success management platform. But do you have the right one?

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Userpilot

DECEMBER 21, 2023

Having the right tools to improve customer retention is vital for your company’s longevity and growth. Here are 11 of the best customer retention software to try for 2024! The best customer retention tools share these features: survey collection, customer support, marketing automation, data tracking, and data reporting.

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Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

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The Product Coalition

DECEMBER 26, 2023

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

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Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

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Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.

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Userpilot

JULY 20, 2024

CX managers can streamline their work with various tools: Userpilot enhances in-app customer experiences, Monday facilitates project management for cross-functional teams, Jira helps collaborate on product development, etc. Looking into tools for customer experience managers?

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Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

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Userpilot

JUNE 27, 2024

While things look challenging, using the right tools can help product specialists simplify their jobs. Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding.

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Userpilot

FEBRUARY 25, 2024

The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. In a nutshell, it analyzes software usage patterns.

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Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Grammarly: fix typos and grammar but also rephrase your content using AI.

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Gainsight

OCTOBER 4, 2024

The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth. Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

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Gainsight

OCTOBER 4, 2024

The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth. Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

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Gainsight

NOVEMBER 30, 2023

The field of Customer Success (CS) is evolving, as new technologies offer a path to scale CS teams while guiding users through today’s increasingly digital customer journey more efficiently and effectively. One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI.

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The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives.

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Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. Data quality is fundamental to any AI project.

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Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They often collaborate with other teams, including customer service, marketing, product, and sales. Book a demo today!

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Modus Create

SEPTEMBER 30, 2024

These changes affect us both as a company and personally — from global crises to advances in generative AI. Audi Business Innovation is driving this process with digital services and experiences that are novel and support and inspire Audi users in their everyday lives. What’s working?

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Gainsight

NOVEMBER 28, 2023

MoveWorks, a leading AI copilot platform , rocketed to rapid growth status as the AI-driven enterprise sector took off last year. Rapid Growth Meets Digital Customer Success But rapid growth comes with growing pains: Key customer data became siloed across multiple tools. Generative AI. Self-Service.

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Userpilot

JUNE 17, 2024

While things look challenging, using the right tools can help product specialists simplify their jobs. Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding.

Data Visualization 52

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AB Tasty

SEPTEMBER 16, 2024

There are two sides to the coin with AI: it can help optimize your time and boost conversions, but it can also be risky if not used properly. We’ll dig into the ways AI can be a helpful tool, as well as some considerations to take. The team at MAAF used advanced AI technology to overcome this exact challenge.

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