ProductPlan

MAY 22, 2024

They help uncover pain points, preferences, and behavior, informing user personas and journey mapping. Design Thinking : In design thinking processes, problem statements are the starting point for empathizing with users and brainstorming creative solutions.

Product Research 105

Product Research Telecommunications User Testing User Friction 105

Modus Create

JULY 8, 2022

In this article, we reveal some of the pain points that drove the migration to micro frontends for such organizations, based on our direct experience. . Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams.

Technical Review 73

Technical Review Feedback Software Reporting Tools Onboarding KPIs 73

Userpilot

JULY 11, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. A retention manager, specifically a customer retention manager, tackles tasks centered around keeping clients happy and preventing them from churning or discontinuing service.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 28, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Being a great retention manager involves a multifaceted approach that focuses on both data-driven strategies and fostering a positive customer experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 27, 2024

Best tool for product and user insights – Userpilot : An all-in-one product platform that comes with both engagement and analytics features (i.e. By leveraging this tool, you can gain valuable insights into customer needs and pain points, informing your product strategy and prioritization decisions.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

Best practices to be a great interaction designer To excel in interaction design , follow these best practices that enhance both user experience and design quality: Understand your users : Conduct thorough user research to grasp the needs, behaviors, and pain points of your target audience.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But how do you do that? Product management and leadership speakers.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105