Melissa Perri

JULY 23, 2024

I wanted to share with you the framework I use when doing this. I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are. Lots of data goes into pinpointing.

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Weak Development Team Product Research Research Software Feedback Software 250

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Product Management University

SEPTEMBER 11, 2024

Learn Targeted Skills in Small Chunks On the Go Today, Product Management University announced the availability of 15 new micro learning courses for high technology product managers in B2B. As workloads grow heavier and product management teams are asked to do more, there’s less time to learn new skills or keep current skills sharp.

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Product Management Product Manager User Testing Technical Review 264

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. To help you with this, I’ve created the framework shown in Figure 2. 4] As you may have noticed I didn’t list the product backlog.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Roman Pichler

MARCH 14, 2023

To do this, let’s take a look at my product strategy framework shown below. You can learn more about the framework by reading the article My Product Strategy Model. You should therefore regularly review your product strategy. Trends : Are there any new technology, regulatory, or social developments that will affect your product?

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Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Additionally, schedule regular collaborative strategy reviews —at least once per quarter—and invite the key stakeholders and development team members to them.

Customer Experience 280

Customer Experience Product Research Technical Review Data Visualization 280

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article.

Framework 118

Framework Reporting Tools Technical Review Systems Review 118

The Product Coalition

NOVEMBER 11, 2021

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. During Definition you want to focus on moving past the discovery concepts, making detailed choices (about tech, design and requirements) and obtaining enough clarity to start developing solutions.

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Definition Technical Review Customer Experience User Friction 176

Intercom, Inc.

JUNE 1, 2021

And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack. Make sure that they integrate seamlessly to create a tech stack that works harder for you.

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The Product Guy

FEBRUARY 13, 2020

Below is an overview of the main problems I ran into, along with our framework for addressing them and sustaining our innovation and growth. Challenges due to hypergrowth. Solutions were one-shot Metrics used, little to know customer feedback and validation Embedded in delivery, overhead due to unexpected.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Intercom, Inc.

MARCH 25, 2021

From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy. More than 500k healthcare conversations are powered daily.

Healthcare 268

Healthcare Data Visualization Reporting Tools Technical Review 268

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

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Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How would she provide the right technical direction for the company? Brian: Super.

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Engineering Software Review Technical Review Development Team Review 204

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc. There are more technology jobs than ever before.

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Research Software Software Review Technical Review Development Team Review 224

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

Mind the Product

MARCH 16, 2021

The Cynefin Framework. MindTools article on The Cynefin Framework. * Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working wit. Behaviour Driven Development (BDD). Quote of the Episode.

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Technical Review Agile Consulting Feedback Software 211

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. There are many frameworks available on building products and the approach varies individual to individual. Hard Skills Required for the Role.

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Mind the Product

AUGUST 23, 2019

David explains that “when overlaying the framework of the product-centric themes (desirable, viable, and feasible) on top of the business model canvas, only then you can use product thinking to look holistically at the business model”. In this blended product and business model framework: What is desirability? A Better way.

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Technical Review Feedback Software User Testing Systems Review 165

First Round Review

APRIL 29, 2021

After more than 20 years in tech, eight companies, and thousands of hires, Shopify's Farhan Thawar shares his go-to-framework for snagging a VP of Engineering.

Framework 133

Framework Engineering 133

The Product Coalition

APRIL 13, 2022

Applying the Framework 17-mile drive, California?—?Photo How much is the organization saving annually due to the offering? Let’s apply the FE²AR framework in this scenario (the numbers I state below are realistic but not actuals for obvious reasons): Fast The use of E-signature speeds up the process in three ways. Compliant? —?As

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Framework Software Review Technical Review Document 117

Intercom, Inc.

DECEMBER 1, 2021

Study any sales coaching blog, podcast, or book and you’ll find plenty of advice on the best ways to coach your sales reps: join their calls, listen to recordings, apply a framework … the list goes on. At Intercom, we’ve developed the GEMS framework to help everyone on our teams achieve best-in-class written communication.

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Framework Weak Development Team Technical Review Feedback Software 118

Lenny Rachitsky

JULY 30, 2024

To answer your questions in the most comprehensive way possible, I teamed up with Palle Broe to analyze how leading tech companies are approaching AI pricing and, from that, create a framework to help you make decisions about how to price your own AI products and features. Put them together, and things get dizzying.

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Artificial Inteligence Technical Review Customer Feedback Feedback Software 145

Userpilot

AUGUST 5, 2024

The right product marketing messaging framework can dramatically change your product’s position in the market and your product management outcomes. How can you create a framework that resonates with your target audience and drives engagement? Let’s explore: What a product messaging framework is. Built for productivity.”

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Messaging Framework Feedback Software Research Software 99

The Product Coalition

FEBRUARY 12, 2024

I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.

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Technical Review User Testing Product Research Customer Feedback 112

The Product Coalition

FEBRUARY 11, 2024

The value assessment framework allows you to identify gaps in any of the value layers — definition, delivery, and perception. It could be that there is a major technological gap that would take years to resolve before you can deliver the full value. This concludes the value assessment framework. Close the gap.

Framework 103

Framework User Testing Customer Experience Definition 103

The Product Coalition

FEBRUARY 15, 2021

including Scrum as a framework?—?work Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? These are my lessons learned on making ‘agile’?—?including work in a fast-growing startup. Shall I notify you about articles like this one?

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Agile Startups Technical Review Software Review 175

The Product Coalition

MARCH 29, 2023

Even the most tech-savvy hospitals aren’t using AI in their daily workflows. A recent review of deep learning applications using electronic health records identified the need to focus on implementation and automation to have a direct clinical impact. Thank you for reading!

Healthcare 124

Healthcare Technical Review Artificial Inteligence Data Visualization 124

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

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Enterprise Research Software Feedback Software Strategy 121

UX Planet

JULY 11, 2024

As a UX recruiter and team manager, I will reviewing a Google Course case study from Kevin, a self-taught UX designer based in Illinois. He studied Creative Technologies, which is an interdisciplinary major that covers several topics such as motion graphics, interactivity, and web design. Let’s get into it.

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Technical Review UX User Testing Certifications 79

Intercom, Inc.

JUNE 29, 2018

Instead, they look for patterns and frameworks that are widespread and valuable. There are plenty of solutions, and one of them is Start, Stop, Continue – a framework to structure a retrospective for a team, career or project. Thinking critically about frameworks. Consider adapting a framework to suit your current needs.

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Framework Technical Review Construction Engineering 217

bpma ProductHub

AUGUST 1, 2016

In the pragmatic marketing framework and others like it, market understanding, strategy and definition drive all other activities for product development and delivery. And, if a new feature request comes in for review, the product owner needs to decide on its prioritization and inform the engineering team. Know your audiences.

Product Management 218

Product Management Product Manager Management Management 218

Mind the Product

JULY 28, 2020

It goes well beyond analytics, frameworks, and agile. Different product frameworks. Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

Product Research 165

Product Research Analytic Tools Feedback Software Technical Review 165

Intercom, Inc.

JUNE 15, 2022

We created a simple framework to understand the onboarding process. We developed a simple framework to understand it by outlining three things: The people: Who’s in the buying committee and what is their role in it? Removing technical barriers within the onboarding process. We had to adjust course to understand (and simplify!)

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User Testing Customer Experience Weak Development Team Customer Feedback 194

UX Planet

FEBRUARY 22, 2024

Photo by Maxim Ilyahov on Unsplash DESIGN How does technology make us lost in digital noise? It seems like our attention spans were taking a hit in the age of relentless technology. It cannot be denied, that humans are using technology to solve problems, enhance their lives, and boost productivity.

Research Software 82

Research Software Analytic Tools Technical Review Technology 82

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Conduct a Psych audit: The Psych Framework by Darius Contractor is a useful tool for optimizing onboarding. If you’re building a consumer subscription app, this post is your new bible.

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User Testing Feedback Software Framework Onboarding KPIs 134

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. Remember that we are still in the nascent stages of generative AI technology. The risk of falling behind is real.

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Generative AI Customer Communications Technical Review Reporting Tools 108

Mind the Product

MARCH 3, 2020

Coaching Frameworks. Sebastian’s Product Coaching Framework piece at Mind The Product. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Coaching Frameworks. Sebastian’s Product Coaching Framework piece at Mind The Product. Product Coaching.

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Product Research Feedback Software Technical Review Entertainment 156