Tackling complex design debt: a three-step framework
Intercom, Inc.
JANUARY 19, 2021
Here’s a simple framework for managing it. In our early days, like many other companies, we prioritized the speed of shipping over maintaining the consistency and interconnectedness of our system. A three step framework for tackling the debt. Let’s say our system consists of these five objects. Here’s how we did it: 1.
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