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Product Strategy as a System

Roman Pichler

Listen to the audio version of this article: [link] A Product Strategy System The product strategy system in Figure 1 consists of four main parts: people, processes, principles, and tools. Like any system, it is a collection of interconnecting parts that function as a whole. If so, what are they?

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522: Stop the stupid using proactive problem solving – with Doug Hall

Product Innovation Educators

hours daily fixing problems, with 75% of issues stemming from broken systems rather than employee mistakes. Even more concerning, products typically lose 50% of their innovative value during development as unique ideas get compromised to fit existing systems. Doug shared that the average manager wastes 3.5

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523: #1 change to make OKRs work for you – with Ben Lamorte

Product Innovation Educators

Whether you’re just starting with OKRs or looking to improve your existing implementation, this comprehensive guide will help you create an effective OKR framework that drives real results. The beauty of this system lies in its flexibility and focus on outcomes rather than activities.

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Design Critique: Framework

UX Planet

In this article, Ill share a general 4-step framework I use when conducting a design critique. Are we reviewing a feature, flow, visual treatment, or overallUX? Is there a clear design system or component library inplace? Instead, its about determining whether a design meets its objectivesfor users and the business.

Framework 101
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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

We use UXDAs Digital Experience Branding Framework to help ambitious financial institutions build strong, future-ready digitalbrands. Stripe, for instance, has turned complex payment systems into an elegant and approachable experience, making developers and businesses fall in love with itsbrand. Below, we will tell youhow.

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Introducing C.A.R.E. – a simple framework for user onboarding

Intercom, Inc.

All too often, onboarding is a finite project that’s owned by a single team (probably product or growth) and has a due date. a simple framework for user onboarding. All these elements need to form a unified system; a single experience thought about, owned by and worked on by the same group of people. Introducing C.A.R.E.:

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PREACH – a framework for perfecting your customer support tone

Intercom, Inc.

At Intercom we strive to maintain a high caliber of customer support, and we do this with a peer review system, where every member of our Support team consistently reviews their teammates’ conversations. During a review, conversations are rated on two main aspects: quality and tone. Measuring our support.

Framework 191