Intercom, Inc.

JULY 20, 2022

But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”.

Technical Review 160

Technical Review Reporting Tools Customer Experience User Testing 160

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory.

Analytic Tools 135

Analytic Tools Research Software Reporting Tools Software Review 135

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. To help you with this, I’ve created the framework shown in Figure 2.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer. Brian: Super.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. Breakthrough! Finding market problems.

Framework 170

Framework Product Manager Product Management Weak Development Team 170

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. Breakthrough! Finding market problems.

Framework 150

Framework Product Manager Product Management Weak Development Team 150

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. Breakthrough! Finding market problems.

Framework 150

Framework Product Manager Product Management Weak Development Team 150

The Product Coalition

FEBRUARY 15, 2021

including Scrum as a framework?—?work Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries.

Agile 175

Agile Startups Technical Review Software Review 175

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article.

Framework 118

Framework Reporting Tools Technical Review Systems Review 118

Mind the Product

JUNE 7, 2019

There are so many frameworks and tools to choose from, so how do you make them work in the real world? Jeff takes us through the basics of the three main frameworks – Agile, Lean, and Design Thinking – and then gives us a set of principles that can help us effectively meld them together. More code does not equal more value.

Agile 193

Agile Software Review User Testing Technical Review 193

The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Product Talk

AUGUST 4, 2021

They weren’t sure which methods were good for which steps in the process and they wanted a framework for putting it all together. During our coaching session, we reviewed their work and iterated on it as needed. Working with Reviewers: The First Full Manuscript Judgments. The rest of my reviewers also provided great feedback.

Product Research 288

Product Research Books User Testing Research Software 288

Intercom, Inc.

JUNE 15, 2022

We created a simple framework to understand the onboarding process. We developed a simple framework to understand it by outlining three things: The people: Who’s in the buying committee and what is their role in it? Removing technical barriers within the onboarding process. We had to adjust course to understand (and simplify!)

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. How did you make the transition to compliance tech?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. This might be an exception to our “run less software” philosophy, but we were determined that it should never feel like it. In Intercom, we believe that shipping is our company’s heartbeat. We wanted it to feel seamless and invisible.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 135

Feedback Software Reporting Tools Software Developers Software Development 135

Alchemer Mobile

FEBRUARY 2, 2021

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Whatever it is, spend some time creating a framework for measuring success for your app. IDENTIFY AND INTEGRATE ANY NECESSARY SOFTWARE FOR YOUR APP.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

NOVEMBER 11, 2021

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. During Definition you want to focus on moving past the discovery concepts, making detailed choices (about tech, design and requirements) and obtaining enough clarity to start developing solutions.

Definition 176

Definition Technical Review Customer Experience User Friction 176

The Product Coalition

APRIL 18, 2021

Technology analysts and experts are busy validating their impact in the consumer market or leveraging the same to create a better user experience and the best test management tools. Considering all factors, no technology can deliver expected results without testing and evaluation in a focused environment bringing together the related factors.

User Testing 150

User Testing Product Research Testing Software Review 150

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 108

Generative AI Customer Communications Technical Review Reporting Tools 108

The Product Coalition

MARCH 15, 2021

with very little effort but a huge amount of diligence and thought, and you can do it in 15 minutes if you have access to all the research already. Circles is a product framework I learned about from some product managers at Google. Circles is a product framework I learned about from some product managers at Google.

Development Team Review 192

Development Team Review Research Software Product Research Reporting Tools 192

bpma ProductHub

AUGUST 1, 2016

In the pragmatic marketing framework and others like it, market understanding, strategy and definition drive all other activities for product development and delivery. And, if a new feature request comes in for review, the product owner needs to decide on its prioritization and inform the engineering team. Know your audiences.

Product Manager 218

Product Manager Product Management Management Management 218

Intercom, Inc.

JUNE 17, 2019

These technical problems, also known as email screeners or, as we call them at Intercom, take-home tests, are a useful way to initially evaluate the technical ability of candidates applying for engineering positions. Through the looking glass – empathy for the reviewer. What are interview assignments and why do they matter?

Engineering 131

Engineering User Testing Software Review Technical Review 131

The Product Coalition

JUNE 2, 2023

A thing to define: AWS vs AZURE vs Google Cloud AWS, Azure and Google cloud platforms are the top of mind cloud service platforms in recent years, yet many software development start-ups do not have the ability to distinguish them. First of all, let’s explore what these cloud service platforms really mean.

Data Visualization 126

Data Visualization Software Review Software Developers Software Development 126

The Product Coalition

APRIL 13, 2022

Applying the Framework 17-mile drive, California?—?Photo How much is the organization saving annually due to the offering? Let’s apply the FE²AR framework in this scenario (the numbers I state below are realistic but not actuals for obvious reasons): Fast The use of E-signature speeds up the process in three ways. Compliant? —?As

Framework 117

Framework Software Review Technical Review Document 117

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 125

Reporting Tools Agile Feedback Software User Testing 125

The Product Coalition

DECEMBER 8, 2020

There is a substantial amount of knowledge available on overcoming the technical hurdles?—?desirability, What’s fascinating is that often it’s not through lack of technical knowledge that new products struggle. For example, a big company will usually end up paying more for the same software due to “corporate requirements”.

Development Team Review 148

Development Team Review Technical Review Systems Review Software Review 148

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. Nevertheless, speaking of the “role” of Scrum Masters is a suitable path to basic principles of Scrum mastery: Scrum is not a methodology, but a framework. Do you want to get this article in your inbox?

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. The reduced technical uncertainty means PMs can focus on what matters most to them: identifying the right customer problems and solving them the right way at the right time.

Research Software 91

Research Software Feedback Software Technical Review Software Review 91

Lenny Rachitsky

JULY 30, 2024

To answer your questions in the most comprehensive way possible, I teamed up with Palle Broe to analyze how leading tech companies are approaching AI pricing and, from that, create a framework to help you make decisions about how to price your own AI products and features. Put them together, and things get dizzying.

Artificial Inteligence 145

Artificial Inteligence Technical Review Customer Feedback Feedback Software 145

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026. billion by 2026.

Feedback Software 129

Feedback Software Research Software Reporting Tools User Testing 129

Lenny Rachitsky

JANUARY 14, 2025

So I’ve been on the hunt for a framework that actually helps you measure and increase your velocity. Core 4 pulls everything they’ve learned from working with thousands of teams into a single unified developer productivity framework. I’ve yet to come across a software leader who isn’t.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Mind the Product

MARCH 3, 2020

Coaching Frameworks. Sebastian’s Product Coaching Framework piece at Mind The Product. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Coaching Frameworks. Sebastian’s Product Coaching Framework piece at Mind The Product. Product Coaching.

Product Research 156

Product Research Feedback Software Technical Review Entertainment 156

The Product Coalition

FEBRUARY 1, 2021

At its most basic level, sound management of product bugs will help avoid fire-fighting and restore sanity to your team-a baseline for developing and delivering tech products. You need to prioritise what you’re going to do, and the best way to do this is by using a product prioritisation framework. But it doesn’t need to be this way.

Software Review 111

Software Review User Testing Reporting Tools Systems Review 111

Product Innovation Educators

DECEMBER 16, 2024

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?

Research Software 99

Research Software Feedback Software User Testing Product Research 99

TechEmpower - Product Management

DECEMBER 11, 2023

million software developers worldwide. Are specific technologies or platforms involved in your project? Some offer specialized skill sets like expertise in a particular programming language or framework, or specific domain knowledge. Do they have experience with the technologies involved in your project?

Software Developers 118

Software Developers Software Development Software Review Development 118

Arkenea

OCTOBER 15, 2024

Selecting the right technology stack Factors to consider while choosing the tech stack Why Hire a Healthcare Web Development Company? Having a thought-out approach and defining the framework you want is essential for communication with the potential healthcare web development companies you are looking to hire.

Web Development 98

Web Development Web Developers Analytic Tools Technical Review 98