The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 151

Feedback Software Systems Review Software Review Reporting Tools 151

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. While software is intangible and doesn’t directly consume energy or produce emissions, its environmental implications lie in its development and usage. As software builders, we are uniquely positioned to influence this environmental trajectory.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Intercom, Inc.

FEBRUARY 20, 2018

In software, when you think of “onboarding”, you might think of tooltip tours where customers are shown the various components on the UI via pop-ups, or you might think of empty states , where the UI is in a unique one-time only state, giving the customer guidance on how to get started. a simple framework for user onboarding.

Customer Experience 223

Customer Experience Framework User Testing Systems Review 223

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Guy

OCTOBER 16, 2017

A robust ranking framework is key to answering these questions. Because every team’s needs may be a little different, the framework can be adapted to many situations. To prioritize our user stories, my team implemented a simple story ranking system adapted from Michael Lant, founder of projectyap.com. USER STORY PRIORITIZATION.

Software Review 244

Software Review Systems Review Customer Experience Data Visualization 244

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article.

Framework 148

Framework Reporting Tools Technical Review Systems Review 148

Product Innovation Educators

AUGUST 5, 2024

The challenge lies in fostering effective collaboration without a clear social framework to guide these interactions. This framework provides a holistic approach to leadership, encompassing knowledge, action, and personal attributes. As product managers, we must navigate both these realms.

Technical Review 297

Technical Review Product Management Product Manager Leadership 297

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 154

Reporting Tools Agile Feedback Software User Testing 154

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. This hybrid model helps the design team keep the system accurate and useful.

Systems Review 98

Systems Review Software Review Technical Review Healthcare 98

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. In Intercom, we believe that shipping is our company’s heartbeat. Three areas of focus.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 148

Feedback Software Reporting Tools Software Developers Software Development 148

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

FEBRUARY 20, 2018

In software, when you think of “onboarding”, you might think of tooltip tours where customers are shown the various components on the UI via pop-ups, or you might think of empty states , where the UI is in a unique one-time only state, giving the customer guidance on how to get started. a simple framework for user onboarding.

Customer Experience 162

Customer Experience Framework User Testing Systems Review 162

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. I encourage you to review Jeff Patton’s process for building the story map. Guest Post by: Tofi Buzali (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Andy Wadhwa]. Here are some additional tips that have helped me on each phase.

Roadmap 334

Roadmap Customer Experience Workshop Document 334

The Product Coalition

APRIL 18, 2021

The best test management tools enable enterprises and teams to create a non-production set-up with data sets that emulate an environment in which the application or system can be tested by performing rigorous and valid system tests. To narrow down the testing process, every system/application requires focused data.

User Testing 158

User Testing Product Research Testing Software Review 158

The Product Coalition

FEBRUARY 1, 2021

Are systems in place for automation (e.g. If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. You just reuse the product prioritisation framework you have or choose one.

Software Review 134

Software Review User Testing Reporting Tools Systems Review 134

Intercom, Inc.

JUNE 15, 2022

We created a simple framework to understand the onboarding process. We developed a simple framework to understand it by outlining three things: The people: Who’s in the buying committee and what is their role in it? We introduced a new way to integrate Switch that required no code to set up”.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Alchemer Mobile

FEBRUARY 2, 2021

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Whatever it is, spend some time creating a framework for measuring success for your app. IDENTIFY AND INTEGRATE ANY NECESSARY SOFTWARE FOR YOUR APP.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Create a strong system of accountability. Create an equally strong system of inspection.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 140

Generative AI Customer Communications Reporting Tools Technical Review 140

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

ProductPlan

DECEMBER 11, 2019

With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. Employing Blended Frameworks. We see increased usage of frameworks like MoSCoW , DACI , and RICE , but product teams also realize that one framework must not rule them all.

Technical Review 84

Technical Review Systems Review Software Review Onboarding KPIs 84

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mind the Product

APRIL 19, 2018

Gate systems have long been a way to control that risk, and have been implemented successfully in many industries ranging from pharmaceuticals to software to manufacturing. What is a Gate System? Why use a Gate System? Criteria drive the entire gate-system process. of the population).

Research Software 93

Research Software Systems Review Weak Development Team Development 93

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security: Can the platform grow with your business and protect your data?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. There’s an entire 6-step framework that comes into play to help you get the right data from the right audience using the right research methods. But simply gathering data isn’t enough.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Before you act on user feedback and requests, prioritize them with an appropriate framework. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026. billion by 2026.

Feedback Software 145

Feedback Software Research Software Reporting Tools User Testing 145

ProductPlan

JUNE 1, 2023

No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. Use prioritization frameworks Every decision to build a new feature is a judgment call.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Gainsight

NOVEMBER 21, 2024

When it comes to implementing a new Customer Success (CS) framework, we often hear the same concerns: “It’s going to be too complex,” or “How can we ensure everything goes smoothly?” The thought of implementing a new system can feel daunting. Need to start with a more mature framework? We got you.

Customer Experience 52

Customer Experience Systems Review Data Visualization Technical Review 52

The Product Coalition

MARCH 9, 2021

But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Lyft: adding a new payment method or promo codes Rating At the end of the trip, both parties can rate each other. Messaging, ratings & reviews, booking history. First of all, make sure you know the pros of the framework.

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. This Chrome extension for developers is a sandboxed, extendable Webpage Testing Framework. Similar to Ghostery, the Wappalyzer Chrome extension lets you identify software that is installed on any particular website. Link: Hiver. Link: Ghostery.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Sachin Rekhi

APRIL 12, 2020

I wanted to share his central framework for those looking to develop their strategy chops. A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Counter-positioning. Switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Intercom, Inc.

JULY 20, 2022

In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. I’ve spoken previously about our experience of designing our reporting system, where we evaluated the benefits of introducing a new datastore to our stack – Redshift.

Technical Review 160

Technical Review Reporting Tools Customer Experience User Testing 160

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? And at least one dedicated software application to help you take your products from concept to launch. What mechanism will we use to review and weigh priorities on what to build? So, what do we mean by a product management system? We suggest two things: 1. Wireframing. Wireframing.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59