Melissa Perri

FEBRUARY 15, 2017

Product Roadmaps, in general, are confusing. Three years ago I wrote a blog post about Rethinking the Product Roadmap , in which I advocated for a focus on solving customer problems instead of listing out features with deadlines. But first, let’s talk about Roadmaps in general, and how they got us on the wrong track to begin with.

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Roadmap Product Research Research Software Feedback Software 222

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. I find that the framework is best suited for products that are affected by a significant amount of uncertainty and change.

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Product Research Feedback Software Research Software User Testing 357

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. I wanted to share with you the framework I use when doing this. I review strategies and roadmaps. Then we put together a roadmap for change, and I check in with them along the way as they transform.

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Weak Development Team Product Research Research Software Feedback Software 250

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. The Challenge of Roadmaps. Breakthrough!

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Framework Product Management Product Manager Weak Development Team 170

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Guy

OCTOBER 16, 2017

A robust ranking framework is key to answering these questions. Because every team’s needs may be a little different, the framework can be adapted to many situations. This weight is mapped on a two-vector matrix to help us visualize and prioritize the story in our upcoming roadmap. Can’t we use the same framework?”

Software Review 244

Software Review Systems Review Customer Experience Data Visualization 244

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. Without thoughtful leadership around them, it may not be in product manager’s gift to achieve a “good” roadmap.

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Roman Pichler

MAY 11, 2021

In Scrum—the framework that gave birth to the product owner—the role is responsible for maximising the value a product creates for the users and for the business. But the situation is different for product owners in the agile scaling framework SAFe. Myth #2: The product owner is a tactical role focused on managing the product backlog.

Weak Development Team 350

Weak Development Team Product Research User Testing Customer Experience 350

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. The Challenge of Roadmaps. Breakthrough!

Framework 150

Framework Product Management Product Manager Weak Development Team 150

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. The Challenge of Roadmaps. Breakthrough!

Framework 150

Framework Product Management Product Manager Weak Development Team 150

Product Talk

APRIL 11, 2018

” Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. The key with discovery is speed of learning, not speed of writing code. If writing code helps us learn faster, by all means do it. Tweet This.

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Product Research Customer Experience Software Review Feedback Software 207

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. You can create a Customer Journey Roadmap, Flowcharts, etc.

Feedback Software 147

Feedback Software Reporting Tools Software Developers Software Development 147

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

OCTOBER 15, 2019

3 Different Types of Roadmaps Every PM Needs to Master Roadmapping is not easy. Every company demands different types of Roadmaps, and every PM has their own flavour. Here is a step by step process to create roadmaps so you can influence anyone in your company like a true Jedi. So what is Product Roadmap?

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Roadmap Data Visualization Software Review Technical Review 131

Product Innovation Educators

SEPTEMBER 5, 2022

Scrum is a frequently used approach for software projects and many other types of projects that would benefit from agility, including physical products. Fred has been developing software in Silicon Valley for more than 35 years. Insights for product managers from a Scrum Master. It’s hard to pinpoint the actual moment.

Feedback Software 241

Feedback Software User Testing Customer Experience Customer Feedback 241

Intercom, Inc.

JUNE 3, 2019

And what makes this even harder is that, because PMs own so few clear deliverables (such as code or designs), it can be tricky to pinpoint what exact impact a PM had on a team. The result is that performance reviews can be hard to do well, consistently, across multiple managers. But, frankly, they’re a pain in the ass to write.

Product Management 208

Product Management Product Manager Software Review Customer Feedback 208

Intercom, Inc.

NOVEMBER 30, 2021

You’ll learn the ingredients of a winning modern support tech stack and the key ways to optimize your stack through a proven framework. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy.

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Technical Review Feedback Software Analytic Tools Reporting Tools 249

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

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Agile Product Research User Testing Feedback Software 261

Intercom, Inc.

MAY 14, 2019

“Successfully managing complex sales requires a different level of visibility into your deals” To get visibility into large deals, I developed a visual framework – which I call the Agile Arrow – that applies popular project management principles to the work that we do as salespeople. Act II: Building a visual framework.

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The Product Coalition

DECEMBER 11, 2023

So we got to talking about a software product we had collaborated on in the past. However, despite a strong, socially motivated purpose, TOMS struggled due to a lack of focus on business value and product differentiation. Let’s look first at Expensify, a business software company. I know, it shouldn’t be business all the time.

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Roadmap Healthcare Reporting Tools Software Review 143

ProductPlan

MARCH 5, 2021

This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ? To ensure you’re adding the right features and initiatives to your product roadmap, I’ve outlined several suggestions here. Start with the product vision.

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Roadmap Customer Experience Product Research Vision 122

Userpilot

MARCH 4, 2025

For example, it flags rage clicks when a promo code field fails on mobile devices. Lets say users in Brazil experience slow load times due to a CDN issue; RUM detects this, while synthetic scripts (running from a predefined location) might miss it entirely. Its great for establishing performance baselines.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Product Talk

MARCH 2, 2016

The adoption of Agile has helped us deliver iterative chunks of code rather than waiting for the big reveal at the end of a long project. Continuous integration reduces the risk of large code conflicts that used to take days or sometimes weeks of testing to resolve. First, it doesn’t feel like real work—only writing code is real work.

Product Research 166

Product Research Data Visualization Software Review Development Team Review 166

The Product Coalition

FEBRUARY 1, 2021

If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. You need to prioritise what you’re going to do, and the best way to do this is by using a product prioritisation framework.

Software Review 128

Software Review User Testing Reporting Tools Systems Review 128

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Use walkthrough software to create flows that educate and encourage users to complete tasks. Figma empty state.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Alchemer Mobile

FEBRUARY 2, 2021

If you’re ready to submit your app to the app stores next week, condense the most important elements of pre-launch into a one-week period and move the other items to your post-launch roadmap. Whatever it is, spend some time creating a framework for measuring success for your app. 30 Steps to a Successful Mobile App Launch.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

OCTOBER 30, 2023

So either we work together to understand your objectives, call them goals if you’d like, and the outcome you are looking for from the product, or we will end the discussion, and you won’t get a committed set of work on the roadmap.” We went away from detailed, long-term, feature-committed roadmaps. I explained this many times.

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Roadmap Feedback Software Onboarding KPIs User Testing 135

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. The Approach (the Frameworks). Product roadmaps are essential tools for assessing opportunities and defining how we accomplish our objectives.

Product Strategy 167

Product Strategy Strategy Feedback Software Customer Experience 167

Mind the Product

AUGUST 20, 2019

Consider the name of a key artefact that product managers own: the roadmap. The roadmap literally explains “we are here” and “next we will be there, and then there”. While the product manager doesn’t necessarily design or code or promote, the good ones empower and inspire everyone around them.

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Product Management Product Manager Software Review Customer Experience 179

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. The difference between a data product roadmap and the traditional approach is the former relies heavily on data.

Data Visualization 105

Data Visualization Feedback Software User Testing Research Software 105

Userpilot

NOVEMBER 23, 2023

How is the outcome-based roadmap different from regular roadmaps? Dave Martin on how product roadmaps kill outcomes. TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. How roadmaps kill outcomes A classic roadmap is a list of features with a timeline.

Product Research 105

Product Research Feedback Software Analytic Tools User Testing 105

Roman Pichler

MAY 8, 2018

Scrum is a simple framework with three roles: product owner, development team, and Scrum Master. While I’d like to encourage you to involve development team members and key stakeholders in the visioning, strategising, and roadmapping work, you should lead these activities with the aim to maximise the value your product creates.

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Leadership Research Software Feedback Software User Testing 183

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. How to Decide on Roadmap Themes that Produce Meaningful Outcomes.

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Onboarding KPIs Roadmap Customer Experience KPI 105

ProductPlan

DECEMBER 15, 2020

You’re a product manager, and you need to run a collaborative roadmapping exercise with various teams across your company. What is a Collaborative Roadmapping Exercise? A collaborative roadmapping exercise is an ideation meeting. The result of this meeting might be a set of ideas that support your existing roadmap strategy.

Roadmap 105

Roadmap Research Software User Testing Customer Feedback 105

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

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Generative AI Customer Communications Reporting Tools Technical Review 131

Mind the Product

MAY 13, 2019

Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. provisioning servers), and we use over 700 microservices to reduce cross-team dependencies, which also results in a fairly streamlined code review process. Explain the why.

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