Gainsight

AUGUST 6, 2021

How involved is your Customer Success team in product launches? Customer Success brings a deep understanding of customers’ needs and pain points. And when this is harnessed, it can empower Product teams to make better decisions that ultimately lead to more successful launches.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.

Feedback Software 79

Feedback Software User Testing Product Research Strategy 79

Userpilot

SEPTEMBER 16, 2024

Canva launched a tailored product for educators, expanding its reach into the education sector. HubSpot broadened its product range to cater to more business needs, becoming an all-in-one customer platform. Set goals using frameworks like SMART or OKRs to set clear, measurable, and achievable goals for market expansion.

Research Software 81

Research Software Analytic Tools Feedback Software Data Visualization 81

Userpilot

DECEMBER 11, 2022

A B2B marketing strategy is any marketing activity aimed at turning other companies into customers. To create an effective B2B marketing strategy, you should first identify your target audience and then work on positioning your product to reach potential buyers. What is B2B Product Marketing? Sample user persona.

B2B 90

B2B Feedback Software Product Marketing Customer Experience 90

Userpilot

SEPTEMBER 23, 2022

What is the product-market fit framework? How is product market fit different from product-customer fit? What should a product manager do to achieve and maintain the PMF? Product-market fit and product development are interconnected and happen in parallel. What is product-market fit (PMF)?

User Testing 59

User Testing Product Research Feedback Software Framework 59

Userpilot

AUGUST 12, 2024

Empathize with users. Analyze your target users to understand their pain points, goals, and behaviors. Develop user personas. Analyze their needs, behaviors, and goals to design the best products for them. Then, your success criteria could be to achieve a product adoption rate of 60%. Who are they?

Product Research 80

Product Research Feedback Software Research Software User Testing 80

Userpilot

AUGUST 14, 2023

You need to know what in-app communication to implement to attract, engage, and retain a bigger customer base while maximizing revenues. TL;DR Growth marketing is achieving exponential and sustainable growth by implementing high-impact tactics across the user journey. A/B test landing pages to increase customer acquisition.

Onboarding KPIs 83

Onboarding KPIs Strategy Marketing User Testing 83

Userpilot

JULY 10, 2024

Highlight your product’s unique value and benefits in marketing campaigns using various tactics, like content marketing and product launches. Continuously improve your product marketing by gathering feedback , conducting A/B testing , and refining strategies based on results. SMART goal-setting framework.

Analytic Tools 86

Analytic Tools Feedback Software Research Software User Testing 86

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? Product discovery enables teams to achieve and maintain the product-market fit and removes bias from the product management process. There are two key aspects of product discovery.

Product Research 86

Product Research User Testing Data Visualization Feedback Software 86

Userpilot

OCTOBER 25, 2022

In general, strategic product management focuses on the key decisions that need to be made to ensure long-term product success. Strategic Product Management Activities and Tips. Goals are important aspects of the product strategy. They tell the product management team what they need to achieve.

Product Research 82

Product Research User Testing Customer Feedback Research Software 82

Userpilot

MARCH 8, 2022

The book described the common tendency for organizations to focus on features instead of delivering true value for the users, and discussed: How not to turn into a feature factory. How to create a scalable product organization. How product strategy uses a company's vision to fuel profitability.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

ProductPlan

DECEMBER 21, 2020

Wes Bush of the Product-Led Institute has literally written the book on product-led growth and joined ProductPlan co-founder Jim Semick on a recent webinar to discuss this and other related topics. What is Product-Led Growth? The traditional sales model for almost anything is a potential customer interacting with a salesperson.

User Testing 105

User Testing Research Software Customer Experience Product Research 105

Userpilot

JULY 9, 2023

Use surveys , interviews, and focus groups to gather qualitative data about their needs, pain points , and preferences. Next, generate and prioritize ideas for improving the usability and user experience you’ve identified in the research. Generate and prioritize ideas with the biggest impact on user experience.

User Testing 71

User Testing Customer Experience Product Research User Experience 71

Userpilot

AUGUST 1, 2024

Product marketing is the process of bringing a product to market, and a well-curated product marketing strategy is key to understanding customer needs and driving adoption. Finally, put together the elements needed to launch your product and select key metrics for measuring your performance.

Research Software 88

Research Software Analytic Tools Product Marketing Product Research 88

Userpilot

MARCH 26, 2024

While a feature launch and product launch have a few overlapping steps, their focus areas are different. A product launch strategy aims to create a new product to expand your customer base and increase revenue. A well-defined launch plan is the key to driving traction and maximizing feature adoption.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

While a feature launch and product launch have a few overlapping steps, their focus areas are different. A product launch strategy aims to create a new product to expand your customer base and increase revenue. A well-defined launch plan is the key to driving traction and maximizing feature adoption.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

While a feature launch and product launch have a few overlapping steps, their focus areas are different. A product launch strategy aims to create a new product to expand your customer base and increase revenue. A well-defined launch plan is the key to driving traction and maximizing feature adoption.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

While a feature launch and product launch have a few overlapping steps, their focus areas are different. A product launch strategy aims to create a new product to expand your customer base and increase revenue. A well-defined launch plan is the key to driving traction and maximizing feature adoption.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

While a feature launch and product launch have a few overlapping steps, their focus areas are different. A product launch strategy aims to create a new product to expand your customer base and increase revenue. A well-defined launch plan is the key to driving traction and maximizing feature adoption.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

APRIL 6, 2023

Pick the right prioritization framework and make data-driven prioritization decisions to manage the roadmap. Use data from user interviews, task analyses , and customer feedback to inform what goes into the MVP and future development. First, it delays the product launch.

Feedback Software 82

Feedback Software Analytic Tools Research Software User Testing 82

Userpilot

AUGUST 29, 2023

A project manager is focused on the completion of a specific project, whereas product managers focus primarily on the long-term vision and evolving a product to deliver value over time. Product teams are staffed with various skilled professionals. Champions a customer-centric approach. Drives product success.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Userpilot

JANUARY 29, 2024

TL;DR SaaS UX design is a process of creating a smooth and pleasant user experience for SaaS products. A well-crafted UX design increases customer satisfaction, improves user engagement, minimizes friction and churn, and improves customer retention.

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Userpilot

OCTOBER 27, 2022

How can it help product managers build products that drive value for their customers? Iterative testing involves running repeated experiments on your product features to evaluate their effectiveness and identify improvement opportunities. Why is conducting iterative testing vital for product managers?

User Testing 93

User Testing Product Research Feedback Software Testing 93

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years? Each business has a unique situation.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

Userpilot

AUGUST 25, 2024

Embarking on a career as a customer onboarding coordinator involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding coordinator. Looking into tools for customer onboarding coordinators?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

SEPTEMBER 29, 2023

You need a range of disciplines to bring a new product to life: Product development team: Your software engineers play an important role. They'll choose the development framework you use, conduct software development activities (i.e. Your MVP should tackle your user's main pain points.

User Testing 87

User Testing Feedback Software Research Software Product Research 87

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. How can ChatGPT be useful for product management?

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. Core product manager skills.

Data Visualization 91

Data Visualization Analytic Tools Research Software Feedback Software 91

ProductPlan

MAY 21, 2019

Continuing to exist as a separate product because it has a distinctive brand or market, or it simply makes more sense to maintain as a standalone offering. Sunsetting your product because the acquirers were far more interested in acquiring talent, technology and/or customers than the product you manage. Try it Free.

User Friction 77

User Friction User Testing Research Software Customer Experience 77

Userpilot

AUGUST 21, 2023

Prospective product managers need to be incredibly passionate about furthering their careers, impacting the company, and honing technical skills to ensure they don’t burn out when the going gets tough. A successful product launch is always the goal but fluctuations in team performance ensure that occasional failures will occur.

User Testing 75

User Testing Research Software Feedback Software Product Research 75

Userpilot

APRIL 19, 2024

Ever wondered how likely your customers are to recommend your business? This measurement is more than a statistic—it’s a mirror reflecting your customer’s loyalty and the health of your customer relations. Leveraging customer feedback received via this method paves the way for SaaS companies to strengthen bonds with clients.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

JULY 24, 2024

TL;DR This is a professional who optimizes the end-to-end customer journey in SaaS by developing strategies and features to enhance user satisfaction, engagement, and retention throughout the product lifecycle. A CX product manager is responsible for understanding customer needs, behaviors, and pain points.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

SEPTEMBER 25, 2023

Concept testing helps SaaS businesses validate ideas , make the product development process customer-centric, and detect potential issues early, reducing the risk of product failure. This makes the product development process more customer-centric. OKR goal-setting framework.

User Testing 81

User Testing Product Research Feedback Software Analytic Tools 81

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them. Check out our list!

Feedback Software 62

Feedback Software Analytic Tools Research Software User Testing 62

Userpilot

JULY 14, 2024

TL;DR A customer experience product manager in SaaS optimizes the end-to-end customer journey. They develop strategies and features to enhance user satisfaction, engagement, and retention across the product lifecycle. A customer experience product manager in SaaS optimizes the end-to-end customer journey.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

JULY 21, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful CX product manager. TL;DR A customer experience product manager in SaaS optimizes the end-to-end customer journey. A customer experience product manager in SaaS optimizes the end-to-end customer journey.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 25, 2021

You can get an accurate picture of your ideal user just by asking three questions: Who are they? What is their main pain point in achieving this goal? These questions have a lot to do with Tony Ulwick’s Jobs-To-Be-Done-Framework. In a nutshell: You are building a product that your users need to do a specific job.

Analytic Tools 54

Analytic Tools Research Software User Testing Customer Experience 54