Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. When users are considering your product and comparing it with other alternatives.

B2B 92

B2B Analytic Tools Feedback Software Data Visualization 92

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Let’s dive in! The next step involves data analysis.

Product Research 78

Product Research User Testing Research Software Data Visualization 78

Userpilot

JULY 28, 2024

Entry-level positions might start around $22,529 , while mid-career professionals with 3-6 years of experience can earn closer to $37,175. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Based on data across hiring platforms like Glassdoor, Indeed, etc.,

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. The Customer Journey Framework.

Onboarding KPIs 100

Onboarding KPIs Roadmap Customer Experience KPI 100

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for associate product managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. An associate product manager focuses on understanding customer needs, analyzing market trends, and aiding in developing and improving product features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

Here are a few best practices for you: Become a product expert : Understand your product inside and out, including its features, functionality, and use cases. This knowledge will empower you to guide customers, address their questions, and showcase the product’s value effectively, especially during the onboarding process.

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Feedback Software 52

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? Scalability: SaaS products utilize cloud platforms.

Feedback Software 133

Feedback Software Research Software Reporting Tools User Testing 133

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e. Ready to get started?

User Testing 86

User Testing Feedback Software Research Software Product Research 86

The Product Coalition

OCTOBER 30, 2023

“I don’t care about outcomes, your objectives, or your key results; I want to know when I will get this feature!” This was the third conversation we were having about the product, an app that served our own company along with external customers. Look, we are moving away from feature commitments to outcomes. We were at odds.

Roadmap 124

Roadmap Feedback Software Onboarding KPIs User Testing 124

Userpilot

AUGUST 30, 2024

In this article, we will outline the typical journey for customer engagement managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

SEPTEMBER 12, 2022

Do you know that customer touchpoints can exponentially influence product growth ? It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Group customer touchpoints by using the Pirate metrics framework. Focus on the most important touchpoints in each stage: 1.

Analytic Tools 88

Analytic Tools Feedback Software User Testing Customer Experience 88

Userpilot

AUGUST 28, 2024

Some essential tools include Userpilot for in-app experiences & analytics , Appcues for user-friendly in-app guidance & onboarding, and Pendo for comprehensive product experience & analytics. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 15, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products. Activation metrics you can track: activation rate.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

Userpilot

SEPTEMBER 18, 2024

” And that’s also why AARRR metrics are called pirate metrics. Short for acquisition, activation, retention, referral, and revenue, these metrics help you measure and drive product growth. In this article, we’ll dig deeper into the AARRR framework and the relevant metrics associated with each stage.

Onboarding KPIs 84

Onboarding KPIs Framework Data Visualization Analytic Tools 84

Userpilot

JULY 28, 2024

Being a great retention manager involves a multifaceted approach that focuses on both data-driven strategies and fostering a positive customer experience. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. Companies define the metrics that matter.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Userpilot

OCTOBER 4, 2022

The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ). Loops also come in three types of common designs: viral, content-led, and product-led. Understanding the growth loops framework.

Customer Experience 93

Customer Experience User Testing Onboarding KPIs Software Review 93

Userpilot

JULY 21, 2024

Embarking on a career as a CX product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful CX product manager. Looking into tools for CX product managers? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 20, 2024

Embarking on a career as an associate product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful associate product manager. Looking into tools for associate product managers? Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JANUARY 22, 2024

TL;DR Customer success models are frameworks that help organizations ensure that customers can use their products effectively to realize their goals. A low-touch model relies on automation and self-service resources to onboard and support customers with little direct CSM involvement. Let’s get right into it! Book the demo!

Analytic Tools 76

Analytic Tools Feedback Software User Testing Customer Feedback 76

Userpilot

JULY 20, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. reduced login frequency, feature inactivity) and proactively reach out to understand their challenges. Analyze this feedback to identify areas for improvement in the product, user experience, or communication.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for CX product managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. A CX product manager is responsible for understanding customer needs, behaviors, and pain points. What does a CX product manager do?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 21, 2024

TL;DR A UX researcher in SaaS specializes in understanding user behaviors, needs, and motivations through various research methods to inform product design and development. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Let’s dive in!

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 18, 2022

Then, prompt those loyal customers to share their positive experiences with their network and attract new customers for you. Customer advocacy is analyzed by looking at net promoter scores , a metric that measures on a scale of 1-10 how likely someone is to refer you to a friend. A score of 8+ indicates a potential customer advocate.

User Testing 87

User Testing Customer Experience Customer Feedback Feedback Software 87

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Product Research 83

The Product HQ

JUNE 20, 2024

Itching to learn the answers to the top data science product manager interview question? During an interview for a data science or data product manager position, you have to face several tough questions. Read on for a breakdown of some common data science product management interview questions and example answers.

Data Visualization 52

Data Visualization User Testing Onboarding KPIs Product Research 52

Userpilot

JULY 11, 2024

In this article, we will outline the typical journey for retention specialists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. It covers every user touchpoint from registration and onboarding to adoption.

Feedback Software 95

Feedback Software Analytic Tools Research Software Data Visualization 95

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience.

Feedback Software 86

Feedback Software Analytic Tools Customer Experience User Testing 86

Userpilot

JUNE 30, 2024

Embarking on a career as a product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product manager. Here is a typical career path of a product manager: Summer intern product manager.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 23, 2023

No customer wants to experience a clumpy product or service that feels like it’s being held together with chewing gum. They want a CX design that makes them enjoy every interaction with your product and assists them on their product journey. UX design focuses on user interactions with a product or feature.

Customer Experience 69

Customer Experience User Testing Customer Feedback Feedback Software 69

Userpilot

JUNE 28, 2024

Embarking on a career as a product marketing manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product marketing manager. Product marketing manager. Lead product marketing manager.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

The Product HQ

JUNE 10, 2024

The rise of the Scrum project management framework dates back to the year 1995. Jeff Sutherland and Ken Schwaber , two original signatories of the Agile Manifesto , introduced this framework which centers on three pillars; transparency, inspection, and adaptation. Then look no further. Top 5 Scrum Manager Skills Let’s dive right in.

Reporting Tools 52

Reporting Tools Feedback Software User Testing Management 52

Userpilot

DECEMBER 20, 2022

So let’s find out how you can leverage data to streamline your product marketing decisions and secure a steady route to success. Key consideration stage KPIs are pricing page clicks, case study views, and the number of demos requested. Why are marketing funnels important for an effective marketing strategy? Awareness stage.

Feedback Software 86

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 86

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Our favorite product management blogs.

Blog 87

Blog Analytic Tools Research Software User Testing 87

Userpilot

AUGUST 31, 2022

Fans will become their biggest marketing assets, freely sharing about the product and creating a network effect that pulls others in and drives product growth. The Raving Fan Metric (RFM) is used to determine what percentage of users are fans. How to create raving fans: Provide personalized product experiences.

Feedback Software 76

Feedback Software User Testing Customer Experience Onboarding KPIs 76