Userpilot

MARCH 24, 2021

A key result is not the same thing as a KPI (key performance indicator). A KPI is used to measure the continued progress towards a defined performance measure. Run low-fi tests, ask your user questions , and set goals for your experiments to help you understand how you might best approach a problem.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

BrainMates

APRIL 21, 2020

The benefits of a top-down specification framework. An effective tool is the top-down specification* framework. My top-down spec framework includes the following attributes: Hypothesis – This is the central notion that we wish to explore. You can be wrong and rapidly adapt.

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools User Testing 80

The Product Coalition

NOVEMBER 26, 2019

Learn how to create verified product strategy and to put to use the GIST framework in two activity-packet days. To demonstrate, I will reference my own GIST framework . To help ensure that we map out submetrics that influence the NSM and the Top KPI?—?often GIST manages product planning and development in four layers?—?Goals,

Product Research 78

Product Research Onboarding KPIs Agile User Testing 78

Gainsight

OCTOBER 14, 2020

The reverse is also true—the team will use customer data and identify the right segment to test new features based on past usage. . Does the Bowling Alley Framework make sense for your product? How does WAPP as a KPI allow Monday.com to drive enhanced customer experiences? How do you measure success for a launch?

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Userpilot

FEBRUARY 29, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center , A/B testing options, AI-powered content localization , event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. A/B testing. Action framework. Enterprise.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

JULY 6, 2021

There are four growth strategies in the Ansoff Matrix framework: market penetration, product development, market development, and diversification. The Ansoff Matrix is a visual strategic planning tool that provides business professionals with a framework for product growth. Igor Ansoff in the late 1950s.

Feedback Software 96

Feedback Software Research Software Analytic Tools Onboarding KPIs 96

Product Club

JUNE 10, 2017

To prevent this, we take time upfront to develop a KPI success framework. Test coverage: Percent of code covered by unit, UI, and integration tests. He is adept at defining holistic business-centred product strategy from customer insights and testing hypotheses in-market. PRODUCT IMPACT.

Agile 54

Agile Customer Experience User Testing KPI 54

The Product Coalition

OCTOBER 7, 2019

Each one of these teams had a fairly clear KPI: funnel conversion, retention rate, rapid upload of content/satisfaction of internal users, and an internal metric we called time to view. With each of those KPIs you could actually create the portfolio approach for the teams. But most of the effort is focused on, “How do I quickly test,?

Customer Experience 60

Customer Experience User Testing Research Software KPI 60

Mind the Product

JULY 16, 2018

I’ve been in product for some time now and I’ve seen lots of different frameworks and methodologies, from Pragmatic Marketing to the concepts of Lean, and lots in between. Some screenshot extracts of the survey are shown below: If it’s not written up, it doesn’t count towards your KPI. Add analytics (still to be done on our end).

Product Research 86

Product Research User Testing Data Visualization Customer Feedback 86

The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. But let’s test whether these metrics meet their own goals as stated above. The world where features are A/B tested and the world where they aren’t (or can’t be).

Definition 60

Definition User Testing Product Research KPI 60

Hutwork

MARCH 9, 2018

He says you should focus on Riskiest Assumption Tests (RAT) instead because “there is no need to build more than what’s required to test your largest unknown.” You also need to name KPIs for product people. 30 An alternate framework for PM. Author: Teresa Torres. 15 Enter the Matrix—Lean Prioritization.

Article 82

Article Feedback Software Research Software User Testing 82

Userpilot

NOVEMBER 23, 2023

Whenever you’re deciding on the goals, it’s a good idea to check them against a goal-setting framework like SMART and Lock and Latham’s. SMART goal-setting framework. Next, you can use behavioral cohorts to spot patterns in user behavior and test hypotheses. Acquisition cohorts. Behavioral cohorts.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

Userpilot

NOVEMBER 15, 2021

Let’s dive deep into product experimentation tactics and uncover why implementing and using such a framework can be game-changing for your product growth. What is a product experimentation framework? By running product experiments businesses can test their hypotheses before the launch of the product. A/B testing.

Onboarding KPIs 90

Onboarding KPIs Framework User Testing Feedback Software 90

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

UX Studio

MARCH 11, 2024

00:11:00] Read some books and found out about things like user testing and actually thinking about breaking down problems rather than just doing stuff that you thought looked good. Quickly something of that’s usable, visually appealing, clickable, you know, prototype that’s ready for user testing, things like that.

User Testing 67

User Testing Research Software Feedback Software Data Visualization 67

Amplitude

JANUARY 26, 2021

Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. As a user experience (UX) researcher, I use analytics and user testing research to determine how users interact with our mobile app and better understand how their customer experience leads to conversion.

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59

The Product Coalition

AUGUST 26, 2022

That conflict is easily manageable /if only that was so easy/ with introducing KPI/OKR adjustments for those departments and improving cross-functional processes. Decomposition of metrics in product management reaches incredible heights: funnels, AARRR / HEART/ NSM frameworks, unit-economics. KPI can and should be revisited.

Analytic Tools 130

Analytic Tools Research Software KPI Data Visualization 130

Userpilot

NOVEMBER 8, 2022

Product marketing OKRs are a goal-setting framework involving two parts: objectives and key results. OKRs are different from KPIs because a KPI is strictly a metric that reflects performance. A diagram of the OKR framework. Product marketing OKRs vs KPIs. goal-setting framework. goal-setting framework.

Onboarding KPIs 89

Onboarding KPIs Product Marketing Marketing Data Visualization 89

Modus Create

MAY 20, 2020

Not easy, oversimplified and very hypothetical, but an evaluation framework could help. Most of the time the government decisions are political decisions, where the KPI is meant by elections and the only metric is electability. 5 – Data, but…. … not any kind of data. Is this article a Jedi course on saving the Galaxy?

Framework 98

Framework Data Visualization Agile Customer Experience 98

The Product Coalition

MARCH 17, 2020

Get creative with the product lifecycle framework As the insights about user engagement drive your decisions and priorities, your goals also need to be measured against your stakeholders’ expectations and budget. Many product managers may feel compelled to simply build the product lifecycle based on some pre-established frameworks.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Intercom, Inc.

APRIL 12, 2018

Stewart: Going back to the topic of growth, the company’s growing, the community’s growing, and you’re of the opinion that a lot of the thinking and frameworks that startups use for growth today are actually quite similar to the creative strategies that designers use. Commonalities in growth and design.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Userpilot

DECEMBER 13, 2021

Best way to track and measure product management KPIs. Product management KPIs help product teams outline and track the business or product success. KPI stands for Key Performance Indicator, and OKR stands for Objectives and Key Results. What’s the difference between KPIs and OKRs? Customer KPIs.

Onboarding KPIs 89

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 89

Product Talk

DECEMBER 6, 2023

How do you test to make sure your opportunity is not a solution in disguise? Below the solution space are assumption tests. Break your solutions down into their underlying assumptions and prioritize which assumptions to test first. Test the riskiest assumptions from each of your three ideas. How do you find opportunities?

Data Visualization 283

Data Visualization Product Research Analytic Tools Research Software 283

Userpilot

JANUARY 23, 2023

TL;DR Customer Success OKRs (Objectives & Key Results) are a goal-setting and progress-tracking framework used by customer success teams to define and track their goals, measure team performance against set objectives, and achieve desired customer outcomes. ” KPI vs. OKR. What are customer success OKRs?

Feedback Software 72

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 72

Mixpanel

JULY 21, 2020

A ‘video engagement’ KPI might look like this in Mixpanel : Before you can begin implementation, you need to know which metrics, behaviors, and KPIs you’d like to measure. This includes writing code, verifying the data, passing stress tests, and merging that code to the next “branch” in your development environment.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Customer Experience 59

Mixpanel

JULY 21, 2020

A ‘video engagement’ KPI might look like this in Mixpanel : Before you can begin implementation, you need to know which metrics, behaviors, and KPIs you’d like to measure. This includes writing code, verifying the data, passing stress tests, and merging that code to the next “branch” in your development environment.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

SEPTEMBER 9, 2020

Experimentation and A/B testing are bread and butter in marketing, but in product…it gets complicated. If you want to extract actionable insights from user behavior, you have to put some thought into the tests you run. Brainstorm ideas for hypotheses to test. Source: userpilot.com. Goal Setting For Product Experiments.

Onboarding KPIs 71

Onboarding KPIs Customer Experience User Testing Data Visualization 71

Userpilot

SEPTEMBER 7, 2023

While not every key performance indicator (KPI) , there are plenty of metrics that you can gather through surveys such as NPS, CSAT, CES, and more. The entire framework is built upon the idea that customers “hire” SaaS products to get specific “jobs” done for them. Which analytics can you gather through surveys?

Analytic Tools 75

Analytic Tools Data Visualization Feedback Software Product Research 75

The Product Coalition

JANUARY 12, 2020

So this is a comprehensive guide to setting goals using OKRs and rolling out the framework in your team, and then more broadly, to other teams, if that’s what you want. This is the biggest test of engagement in the platform and we track it (and do our best to manipulate it) each week. For us, our MTM was weekly responded surveys.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Bryce York

NOVEMBER 4, 2022

And you can be doing multiple things, testing multiple hypotheses about how you will improve that constraint or release that constraint. And, in turn, drive your overarching KPI or OKR / key result. And he said that this is how you can think about the framework of a body at rest remains at rest. Then it’s gonna move.

KPI 52

KPI Customer Experience Books User Testing 52

Userzoom

DECEMBER 11, 2019

What’s needed is a considered approach to scaling and embedding research – for some this might be democratising tactical testing to non-researchers, for others it might be the smart selection and management of agencies and research platforms that makes a difference. What does that mean for UX professionals?

Data Visualization 92

Data Visualization User Testing UX Research Software 92

The Product Coalition

OCTOBER 5, 2021

A Product Development Health Check is like a fitness test for your product development practice. It is essential you consider and assess against great frameworks, use more than one as each may highlight different issues or areas for growth. Are the right mindsets promoted by the frameworks used and organisational structure?

Weak Development Team 160

Weak Development Team Reporting Tools Research Software Feedback Software 160

Modus Create

JULY 8, 2022

Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams. That’s often due to complex integration and build processes that take a long time to test, review, run, and roll out. What are Micro Frontends? Talk to Modus. .

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95