Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Download The Growth Handbook. This final assumption in particular was no longer true or useful.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. To further mature your organization, you can add in some more structure and practices from one, or many, of the popular Scaled Agile frameworks.

Agile 103

Agile Data Visualization Reporting Tools Research Software 103

Business of Software Conference

JUNE 25, 2021

While there are very few silver bullets in life, the Jobs-To-Be-Done framework is an indispensable tool in answering those kinds of questions. The reason is that the JTBD framework (used and applied correctly) helps entrepreneurs, designers, and engineers clearly understand what “job” customers are trying to accomplish.

Framework 64

Framework Research Software User Testing Customer Feedback 64

The Secret PM Handbook

AUGUST 4, 2017

And it resulted in the Secret Product Management Framework , a better way to understand product management. . Could I give you a roadmap for taking these ideas and applying them to your own product management career to create new opportunities ? It’s more ambitious than my initial (lack of) vision. Ha ha – just kidding.

Product Management 150

Product Management Product Manager Management Management 150

BrainMates

APRIL 2, 2019

In start-ups, Product Managers often report that founders don’t allow them to steer the Product Strategy and Roadmap. To minimise this, we conduct research, analyse data, run experiments and use every tool and trick in our Product Management handbook to increase our certainty that the product will enjoy success and reward our businesses.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Iteratively Blog

MAY 31, 2020

Inform roadmap decisions : Product analytics can go a long way in informing your product roadmap. With your model in place, you can start making predictions on how the impact of different roadmap items will move your core metrics and which ones you should prioritize. Gitlab has done a great job of this with their Data Handbook.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

The Secret PM Handbook

AUGUST 22, 2016

Roadmapping – how my solution will be shaped over time. Strategy – how the goals of my company drive the solutions I deliver, and how my solution aligns with those goals. Revenue and profit – how my solution will generate top and bottom line dollars.

Research Software 170

Research Software Feedback Software User Testing Product Management 170

Hutwork

MARCH 19, 2018

If you’re adopting lean thinking, this is the handbook for you. Agile Change Management: A Practical Framework for Successful Change Planning and Implementation. Agile Change Management shows you how to create a roadmap of the processes, activities, and information you need to manage any change initiative. By Melanie Franklin.

Books 67

Books Research Software Feedback Software Weak Development Team 67

Gainsight

NOVEMBER 16, 2021

The product-led flywheel is a framework you can use to encourage product-led growth. Additionally, you can use analytics to prove to stakeholders that your flywheel is working, and you can lean on metrics as you chart your product roadmap decisions. . What is a product-led flywheel? Become a product-led success master.

Analytic Tools 52

Analytic Tools Product Research Feedback Software Customer Experience 52

The Product Coalition

AUGUST 26, 2019

features that don’t add value or disrupt user experience; small, non-scalable products made for very specific customers; and components that can’t integrate easily into future roadmap), documenting and sharing the architecture of modules for easy access across the company.

Feedback Software 60

Feedback Software Customer Experience User Testing Data Visualization 60

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. Your plan is your framework for every decision to ensure that you are walking along the right path.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Bain Public

DECEMBER 14, 2021

Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. What better way to do so than by reading!

Books 52

Books Research Software Product Research Reporting Tools 52

Userpilot

AUGUST 30, 2024

Here’s a roadmap to get you started: 1. Best books for customer onboarding managers “Onboarding Matters” by Donna Weber – This book provides a detailed framework for building an onboarding program that drives customer success and retention, with actionable insights and real-world examples.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

Here’s a roadmap to get you started: 1. Best books for customer onboarding managers “Onboarding Matters” by Donna Weber – This book provides a detailed framework for building an onboarding program that drives customer success and retention, with actionable insights and real-world examples.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52