The Secret PM Handbook

AUGUST 22, 2016

Tools For What We Do. As a product manager, I’d like to find some tools that help me do my job. Markets – my segments, their problems, and how to reach them with my solution (and if they are big enough for me to make money). Revenue and profit – how my solution will generate top and bottom line dollars.

Research Software 170

Research Software Feedback Software User Testing Product Management 170

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. When it comes to managing complex systems, the famous economist F.A.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Business of Software Conference

JUNE 25, 2021

If you’re running a software company (or somehow involved in strategy) you’ll be familiar with the conversations and debates about what the “next killer feature (or product)” is going to be. What is Jobs-To-Be-Done? Definition) Free Online Articles and Resources Books about Jobs-To-Be-Done JTBD Masterclasses by BoS.

Framework 64

Framework Research Software User Testing Customer Feedback 64

The Secret PM Handbook

AUGUST 11, 2017

Without doing some research, we have no idea whether this is an aspirin problem, or an operating room problem. Then I’d go do some research on onboarding. The Same Tools As Growth Hacking. As product managers, we need to find market problems, create solutions, and take the solutions to market.

User Testing 150

User Testing Research Software Product Research Download 150

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. The answer is clear: after extensive research and preparation. When should you consider Scaled Agile? How do we get there from here?

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Download The Growth Handbook. This final assumption in particular was no longer true or useful.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. We also looked at some other research by Mind the Product and by Richard Banfield.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Bain Public

DECEMBER 14, 2021

As the technology industry continues to grow, so much product managers so they don't fall behind. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change) by Clayton M. The Innovator's Solution: Creating and Sustainability Successful Growth by Clayton M.

Books 52

Books Research Software Product Research Reporting Tools 52

The Secret PM Handbook

AUGUST 11, 2017

Without doing some research, we have no idea whether this is an aspirin problem, or an operating room problem. Then I’d go do some research on onboarding. The Same Tools As Growth Hacking. As product managers, we need to find market problems, create solutions, and take the solutions to market.

User Testing 170

User Testing Research Software Product Research Download 170

The Secret PM Handbook

AUGUST 11, 2017

Without doing some research, we have no idea whether this is an aspirin problem, or an operating room problem. Then I’d go do some research on onboarding. The Same Tools As Growth Hacking. As product managers, we need to find market problems, create solutions, and take the solutions to market.

User Testing 150

User Testing Research Software Product Research Download 150

Hutwork

MARCH 19, 2018

Each product iteration is different, technology is ever evolving, and work environments change as well. The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive. Management books normally discuss processes and people and skip over technology. A true teacher would never tell you what to do.

Books 67

Books Research Software Feedback Software Weak Development Team 67

The Secret PM Handbook

SEPTEMBER 16, 2016

This is the classic framework from Geoffrey Moore’s Crossing the Chasm. It gives you a structure for your thinking and research. And most product management tools are essentially a database of items created by filling in templates. Categorization tools. Categorization tools. Mental Model Categories.

Product Management 275

Product Management Product Manager Product Research User Testing 275

Iteratively Blog

MAY 31, 2020

Time and again, folks have used product analytics tools to better understand their customers. With a tool like Amplitude or Mixpanel, you can easily answer the above questions and much more. But be warned, don't forget about qualitative research. Qualitative research helps answer the 'why' questions for you.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

Product Bookshelf

JANUARY 3, 2017

The process moves through identifying questions, creating solutions, storyboarding, prototyping, and testing with customers. Sprint gives examples of robotics, healthcare service, cancer research study matching, coffee, and a sports fitness mobile app. Tuesday – creating solutions.

User Testing 48

User Testing Product Research Feedback Software Testing 48

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. If you provide detailed UX or UI advices, you will become obsolete once a new technology gets trendy, or once an unexpected world event changes user behavior.

Books 52

Books Technical Review Research Software Data Visualization 52

BrainMates

APRIL 2, 2019

Layer customer research and conversations on top of these discussions and the job becomes inherently more challenging. To minimise this, we conduct research, analyse data, run experiments and use every tool and trick in our Product Management handbook to increase our certainty that the product will enjoy success and reward our businesses.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Product Bookshelf

AUGUST 22, 2016

The solution is to develop an emotional ‘hook’ that fundamentally changes user behavior. Thinkertoys: A Handbook of Creative-Thinking Techniques. Find the solution to the smallest component, then work your way up. ACTION : Make product design decisions using design principles, proven by research studies. by Nir Eyal.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

Alchemer Mobile

OCTOBER 22, 2020

Is there a pattern underlying how technologies hook us?Nir This highly practical book, paired with its online companion, will teach you the processes and tools you need to create products that sell. Scientific progress depends on good research, and good research needs good statistics. How to Build Habit-Forming Products.

Books 236

Books Research Software Feedback Software Product Management 236

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. Even some of the other tools like Slack and Asana give great signals on whom I’m collaborating with. My email inbox is completely obvious.

User Testing 160

User Testing Research Software Customer Experience Onboarding KPIs 160

Intercom, Inc.

OCTOBER 24, 2019

People were just connecting with each other in such a benevolent way through this platform. He saw in it what he felt like growth had been 10 years ago, which was this thing that many startups were trying to do with very little structure or framework. It’s the software that people can do tons of different things with.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. Even some of the other tools like Slack and Asana give great signals on whom I’m collaborating with. My email inbox is completely obvious.

User Testing 126

User Testing Research Software Customer Experience Onboarding KPIs 126