BrainMates

OCTOBER 20, 2024

One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. For example, you may have misaligned roadmaps or inconsistent feature prioritisation that doesn’t reflect customer expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

ProductPlan

APRIL 3, 2021

Great products come from great product teams—not from frameworks. Using the right product framework can help guide a team’s work. Product Frameworks Can Become a Crutch. As a product leader, I encourage my teams to use whichever product frameworks they find helpful. That bullet list could serve as your product framework.

Framework 59

Framework Customer Experience Analytic Tools Data Visualization 59

Userpilot

DECEMBER 13, 2023

The plan, often depicted in a UX roadmap, outlines the work necessary to achieve the goals. The strategy should also have information about the UX team, processes, and guidelines. Include the desired outcomes in the roadmap along with who will realize them and roughly when. Key elements of an effective UX strategy.

Research Software 79

Research Software Analytic Tools Feedback Software User Testing 79

Arkenea

OCTOBER 15, 2024

Having a thought-out approach and defining the framework you want is essential for communication with the potential healthcare web development companies you are looking to hire. The brief contains all the guidelines the company would essentially need before embarking on your project documented on paper.

Web Development 96

Web Development Web Developers Analytic Tools Technical Review 96

Lenny Rachitsky

FEBRUARY 20, 2024

your roadmap), and then adjust the capabilities it can leverage to complete your task (e.g. For example, you can upload your roadmap, your company values, your career ladders, etc. Refine new product copy “We built a UX GPT Writer trained on all of our writing, brand guidelines, and product nomenclature. ’ etc.”

Data Visualization 130

Data Visualization ChatGPT Reporting Tools User Testing 130

The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. Amazon, Netflix and Google have dedicated considerable resources to create an experimentation framework and culture to inform their business decisions. Here are 10 guidelines to design high impact experiments. And when are experiments invalid?

Customer Experience 156

Customer Experience Data Visualization User Testing Product Research 156

UX Planet

JUNE 14, 2024

Implementation frameworks: I proposed different frameworks for integrating comments seamlessly into the platform. A product strategy is a clear roadmap that ensures a “product or feature” is built for the right reasons, solves the right problems, and stands out from the crowd.

Product Research 77

Product Research Product Strategy Feedback Software Research Software 77

Product Management University

JULY 1, 2024

Establishing Realistic Guidelines (a Statement of Work) With Sales As a product marketing leader, I consider sales to be our #1 customer and want to establish a clear plan to best meet their needs. A solid market strategy (from product marketing) will bear that out with clear numbers to support it. I’d treat it like any other project.

Product Marketing 130

Product Marketing Marketing Automotive Messaging 130

BrainMates

MAY 28, 2019

SnapComms adopted Brainmates’ Product Management framework to facilitate a market-driven way of thinking company-wide, and to equip their Product Team with a repeatable process to take the most valuable ideas to market fast. The 10 steps we followed to embed the Product Management framework. Where do you start? What matters most?

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

AB Tasty

MAY 3, 2024

They find answers to where companies should start, what to prioritize, which methodologies to use, and how to execute a compelling optimization roadmap. Prioritization Frameworks: PIE or ICE? You need clear guidelines to choose what ideas to test and what to leave behind. Episode #2: Where do you start?

User Testing 52

User Testing Product Research Testing Customer Feedback 52

AB Tasty

APRIL 25, 2024

They find answers to where companies should start, what to prioritize, which methodologies to use, and how to execute a compelling optimization roadmap. Prioritization Frameworks: PIE or ICE? You need clear guidelines to choose what ideas to test and what to leave behind. Episode #2: Where do you start?

User Testing 52

User Testing Product Research Testing Customer Feedback 52

Mind the Product

MAY 5, 2020

He comments: “Right now, everyone thinks that digital is going to come out of the COVID pandemic very well, and so many of our clients are saying their digital product roadmaps have been accelerated. Accessibility Guidelines. Accessibility Guidelines. Accessibility and Your Product. Why Build for Accessibility. Conclusion.

Reporting Tools 124

Reporting Tools Research Software Product Management Product Manager 124

The Product Coalition

JULY 23, 2023

The OKR (objectives and key results) framework is the best way to do this. Getting your roadmap funded using this approach Once you have finance on board, you’ve built the budget and reviewed it with them, and you have an initial consensus, your next step is conversations with your stakeholders. Do not give in.

Onboarding KPIs 129

Onboarding KPIs Product Research Finance Government 129

ProductPlan

SEPTEMBER 14, 2022

An Agile Release Train (ART) is a feature of the Scaled Agile Framework (SAFe). They work on a fixed schedule and share the vision, product backlog, and roadmap defined by SAFe. Independent agile teams provide the structure and guidelines to align and collaborate effectively. The train is made up of multiple agile teams.

Agile 52

Agile Vision Workshop Framework 52

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. To further mature your organization, you can add in some more structure and practices from one, or many, of the popular Scaled Agile frameworks.

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

Good Product Manager

JANUARY 28, 2018

Sales Is Trying to Change My Product Roadmap! Another topic that we’re hearing about regularly in our work with b-to-b product teams is the challenges of making progress on a strategic roadmap when salespeople are always “requesting” features or capabilities that threaten to derail your roadmap.

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

Sales Is Trying to Change My Product Roadmap! Another topic that we’re hearing about regularly in our work with b-to-b product teams is the challenges of making progress on a strategic roadmap when salespeople are always “requesting” features or capabilities that threaten to derail your roadmap.

Agile 60

Agile Events Roadmap User Testing 60

The Product Bistro

AUGUST 4, 2016

Section 2 – Learning the Product’s Business – Two chapters that provide a roadmap to understand fully the business and market of your product. Not really a manual, but a set of guidelines and tips that are useful.

Books 170

Books Finance Reference Vision 170

Userpilot

DECEMBER 8, 2023

A product experimentation framework is a structured approach to testing and evaluating product changes to isolate and determine the impact on user behavior and business metrics. What is a product experimentation framework? Once you find the right framework, you’ll find: Increased focus. Improved experiment quantity.

Product Research 90

Product Research User Testing Onboarding KPIs Data Visualization 90

Ask Benny

JANUARY 25, 2020

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. We also need a roadmap to focus the team and create a NorthStar to guide us. Revisit at least once a month.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

Intercom, Inc.

OCTOBER 9, 2019

But we are also expected to perform a series of System 2 tasks, such as carefully considering a product roadmap, framing user problems, undertaking strategic analysis, and evaluating different possible features. Here are two guidelines to get there. Rule 1: Know when to lean on your fast System 1 reactions.

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

All About Product Management

JULY 1, 2009

I wrote a blog post about an agile product management frame work that I had put together in order to give guidelines to the product team and help improve the quality and accuracy of the information on the product roadmap, backlog and release plans. The blog post dealt mainly with the creation of the roadmap.

Presentation 48

Presentation Framework Agile Document 48

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. This ensures consistency across interviews.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

UX Studio: Product Management

FEBRUARY 17, 2019

Usability guidelines compliance. Day 2: Using different research techniques and the heuristics evaluation framework, our UXers go through the whole user journey and review your product. This includes the main UX obstacles and how to tackle them, a detailed UX roadmap and priority list, as well as expert UX and UI suggestions.

Data Visualization 76

Data Visualization UX User Testing Research Software 76

UX Studio

FEBRUARY 17, 2019

Usability guidelines compliance. Day 2: Using different research techniques and the heuristics evaluation framework, our UXers go through the whole user journey and review your product. This includes the main UX obstacles and how to tackle them, a detailed UX roadmap and priority list, as well as expert UX and UI suggestions.

UX 66

UX Data Visualization User Testing Research Software 66

The Product HQ

FEBRUARY 1, 2023

TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders. They also partner with business stakeholders to prioritize tasks and roadmaps while achieving organizational objectives. Thus, the TPM develops its program’s strategies and roadmaps while leading all the teams that execute them.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

JULY 17, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. We also need a roadmap to focus the team and create a NorthStar to guide us. Revisit at least once a month.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

FEBRUARY 26, 2019

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. We also need a roadmap to focus the team and create a NorthStar to guide us. Revisit at least once a month.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

JULY 16, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. We also need a roadmap to focus the team and create a NorthStar to guide us. Good constraints and frameworks usually make people more productive than vague goals. In big organizations a better framework is needed.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Bain Public

DECEMBER 14, 2021

This book provides advice for the business decisions crucial to achieving truly disruptive growth and proposes guidelines for developing your own disruptive growth engine. Bain Public offers consistent roadmap planning processes & tools for business leaders and product managers organized around what motivates, inspires and improves growth.

Books 52

Books Research Software Product Research Reporting Tools 52

Userpilot

DECEMBER 15, 2021

In this article, we’re going to cover the 3 key growth benefits that you can leverage by expanding and scaling your product integration roadmap. It’s important to segment your integrations (or integration roadmap) based on how much additional value they would bring your users. Here are a few guidelines you need to consider.

Customer Experience 85

Customer Experience Data Visualization Customer Feedback Webinar 85

Modus Create

JUNE 18, 2021

While security audits are specific evaluations against established guidelines conducted by external agencies, security assessments are proactive in nature. You document information about the people, processes, and technologies that affect the organization’s overall security framework. The first step is the discovery phase. Learn More.

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

Folding Burritos

DECEMBER 7, 2017

Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. You need to know where you’re headed.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

The Product Coalition

SEPTEMBER 21, 2023

Like that soccer team, products can fall apart when the team doesn’t work together toward a common goal following a roadmap. Soccer is a perfect parallel for product management and roadmap development. While they might seem worlds apart, they share common core principles for success — especially when it comes to roadmap development.

Roadmap 112

Roadmap Onboarding KPIs Customer Feedback Customer Experience 112

PMLesson's Ace the PM Interview

MAY 12, 2020

prior PMM experience like developing go-to-market strategy or developing messaging frameworks), that’s great! While there is no universal answer to this, there are several general guidelines that can help develop a crisp, persuasive cover letter that doesn’t detract the reader but engages them to focus on the content.

Product Marketing 52

Product Marketing User Testing Marketing Research Software 52

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Conduct a Psych audit: The Psych Framework by Darius Contractor is a useful tool for optimizing onboarding. If you’re building a consumer subscription app, this post is your new bible.

User Testing 99

User Testing Feedback Software Framework Onboarding KPIs 99

Folding Burritos

DECEMBER 7, 2017

Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. You need to know where you’re headed.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170