Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Conduct a Psych audit: The Psych Framework by Darius Contractor is a useful tool for optimizing onboarding. If you’re building a consumer subscription app, this post is your new bible.

User Testing 130

User Testing Feedback Software Framework Onboarding KPIs 130

The Product Coalition

JANUARY 23, 2022

It’s important to note that some of this stack (eg the APIs, db) can be separated from the mobile automation, depending on how you build your testing framework as you may have a separate API test using a tool like Jetpack/Postman. However, in preparing to start automation at all, we need to look at a framework.

User Testing 194

User Testing Analytic Tools Feedback Software Research Software 194

The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. Amazon, Netflix and Google have dedicated considerable resources to create an experimentation framework and culture to inform their business decisions. Here are 10 guidelines to design high impact experiments. And when are experiments invalid?

Customer Experience 160

Customer Experience Data Visualization User Testing Product Research 160

The Product Coalition

APRIL 3, 2023

Here’s how it works: Image Credits Scrum.org The Basics of Scrum Scrum is a framework for developing and sustaining complex products. The framework consists of Scrum teams, roles, events, artifacts, and rules. Scrum Roles Scrum roles define who is responsible for what in the Scrum framework.

Agile 152

Agile Feedback Software Development Technical Review 152

Intercom, Inc.

SEPTEMBER 24, 2019

Process work: For example, contributing to our team guidelines, like our Principles. All of this can be translated into a simple framework (based on the Kellogg model ): Now that we’ve established this framework, we can apply it to a few examples to illustrate just a few of the many ways in which designers can have impact.

Feedback Software 222

Feedback Software Leadership Framework Software Review 222

Intercom, Inc.

DECEMBER 5, 2018

What we achieved is making our web Messenger accessible and compliant with the Web Content Accessibility Guidelines 2.0 A shared framework for web accessibility. The Web Content Accessibility Guidelines (WCAG) are a shared set of technical standards that explain how to make web content accessible to people with disabilities.

User Testing 150

User Testing Customer Experience Engineering Messaging 150

The Product Coalition

JUNE 17, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a product discovery framework from scratch takes cross-team effort, so it’s important to get the right people on board from the start. I swear, this never happens… ! Get in touch.

Product Research 78

Product Research Framework User Testing Customer Feedback 78

Userpilot

AUGUST 16, 2022

What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. Let’s dive into this article to find the perfect goal-setting framework to grow your product. Tiered goals framework.

Feedback Software 88

Feedback Software Research Software Framework User Testing 88

The Product Coalition

JUNE 17, 2020

A practical guide for building a robust, scalable, and lean product discovery framework in your organization. So I’ve written a series of articles that I hope can provide you with a concrete and insightful guideline to take away and start implementing. On the outside, it can easily seem like everything’s working together seamlessly.

Product Research 78

Product Research Framework Customer Feedback Customer Experience 78

Product Club

FEBRUARY 23, 2019

Applying the 3 Horizons Framework to Product Management | Michael Rutledge from Michael Rutledge. The 3 horizon framework, originally developed by McKinsey strategists, provides a guideline for how leaders can think of this balance that must occur between small optimizations and long term vision.

Framework 67

Framework Product Management Product Manager Vision 67

Alchemer Mobile

FEBRUARY 2, 2021

RESEARCH APP SUBMISSION GUIDELINES. Ensure a smooth mobile app launch by thoroughly reading up on the submission guidelines for whichever app store(s) to which you plan to submit your app. Whatever it is, spend some time creating a framework for measuring success for your app. Common Reasons for Apple App Store Rejections.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Piyanka Jain

APRIL 23, 2019

BADIR, Aryng’s Data to Decisions™ framework is a recipe to allow you to do just that. BADIR’s Business Question framework gives the ability to get to the real question. BADIR has an exact recipe to follow for every methodology you will use, with clear guidelines on which methodology to use for what kind of problem.

Data Visualization 150

Data Visualization User Testing Product Research Framework 150

Product Innovation Educators

DECEMBER 2, 2024

The Triple Diamond Framework Components To address this challenge, Mike introduced the Triple Diamond Decision Framework, a structured approach that helps teams look ahead while making concrete decisions. By the time we launch, the market may have moved on from the problem we originally set out to solve.

User Testing 113

User Testing ChatGPT Feedback Software Research Software 113

The Product Bistro

AUGUST 4, 2016

Not really a manual, but a set of guidelines and tips that are useful. It is a framework of personal development, and vision that can help you plan or map out your career, including how to identify the next step(s) and what preparation is in store.

Books 170

Books Finance Reference Vision 170

Mind the Product

MAY 5, 2020

Accessibility Guidelines. Although the W3C’s WCAG guidelines, and other accessibility guidelines, provide definitions for accessibility, usability and inclusion, it seems some businesses are confused about their interpretation. Accessibility Guidelines. Accessibility and Your Product. Why Build for Accessibility.

Reporting Tools 129

Reporting Tools Research Software Product Management Product Manager 129

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Setting up developer guidelines will help current and future collaborations and integrations.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Sachin Rekhi

NOVEMBER 14, 2016

Similarly we've established a strong set of best practices around building usable experiences, through significant design methodologies and established guidelines. And specifically there have been a few frameworks that I've found particularly insightful and applicable to understanding user psychology. Meet Your Happy Chemicals.

Customer Experience 135

Customer Experience User Testing Customer Feedback Framework 135

Intercom, Inc.

FEBRUARY 20, 2020

Buster has developed five guidelines for disagreements : use friendly language, understand first, ask honest questions, speak for yourself, and find common ground. Five guidelines for disagreements. The head-heart-hands framework. I have this framework with the realms of the head, the heart, and the hands. Short on time?

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

Intercom, Inc.

OCTOBER 9, 2019

Here are two guidelines to get there. Structure your work with frameworks that embrace constraints to help System 2 to naturally take over. Having a good sense of how and when you rely on your different systems helps you make the right decisions, boost your productivity, and ultimately save energy. ??Here

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

Product Talk

SEPTEMBER 4, 2024

He had the idea that a framework would better help Botifyers and other companies to assess themselves and have open and honest discussions on their maturity. Today, they regularly remind themselves of the right KPIs with standardized definitions and frameworks. Frameworks also help them to keep their goals within the appropriate scope.

Product Research 215

Product Research Onboarding KPIs CTO Coach Research Software 215

BrainMates

MAY 28, 2019

SnapComms adopted Brainmates’ Product Management framework to facilitate a market-driven way of thinking company-wide, and to equip their Product Team with a repeatable process to take the most valuable ideas to market fast. The 10 steps we followed to embed the Product Management framework. Where do you start? What matters most?

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Intercom, Inc.

JULY 15, 2021

In fact, he and his team even created a set of guidelines called “ Everyday ethics for AI” to help designers and developers create systems that are trustworthy. There needs to be intentional decision-making to contribute towards clear guidelines and policies and principles of ethical AI. A little story.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mind the Product

AUGUST 8, 2017

It’s so easy to take the innovation and enjoyment of the job away from people by wrapping them up in guidelines about how to deploy the skill they’ve spent their whole lives learning. A framework like Scrum will show up a lot of problems that have previously been swept under the carpet.

Feedback Software 135

Feedback Software User Testing Agile Customer Feedback 135

Lenny Rachitsky

APRIL 25, 2024

link] • Long COVID: major findings, mechanisms and recommendations: [link] • Leadership, acceptance, and self-management: my journey with long COVID: [link] Production and marketing by [link].

Customer Feedback 126

Customer Feedback User Testing Customer Experience Framework 126

Intercom, Inc.

AUGUST 13, 2019

The report was called Augmenting Human Intellect: A Conceptual Framework. “The structures and guidelines you put in place for how you work as a team are a tool for affecting the whole team’s output” Because when you dig into it, it turns out we have all the same problems in common. Developing a career plan.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Piyanka Jain

AUGUST 6, 2019

Aryng’s SWAT Data Science team uses the same framework, which has resulted in a tremendous success rate for the projects we have done. The framework takes care of both the parties and helps increase project completion as well as the success rate. BADIR’s Business Question framework gives one the ability to get to the real question.

Data Visualization 150

Data Visualization Artificial Inteligence Framework Customer Feedback 150

Lenny Rachitsky

FEBRUARY 20, 2024

Refine new product copy “We built a UX GPT Writer trained on all of our writing, brand guidelines, and product nomenclature. Designers rough out what they need it to say, send the GPT a screenshot from Figma, and it will rewrite it to be concise, using our guideline and brand voice standard. ’ etc.”

Data Visualization 140

Data Visualization ChatGPT Reporting Tools User Testing 140

All About Product Management

JULY 1, 2009

I wrote a blog post about an agile product management frame work that I had put together in order to give guidelines to the product team and help improve the quality and accuracy of the information on the product roadmap, backlog and release plans. The presentation below gives a high level view of the other elements of the framework.

Presentation 48

Presentation Framework Agile Document 48

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. I instead prefer to apply 3 distinct lenses when coming up with the right roadmap: customer, business, and vision obsession.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

ProductPlan

APRIL 3, 2021

Great products come from great product teams—not from frameworks. Using the right product framework can help guide a team’s work. Product Frameworks Can Become a Crutch. As a product leader, I encourage my teams to use whichever product frameworks they find helpful. That bullet list could serve as your product framework.

Framework 59

Framework Customer Experience Analytic Tools Data Visualization 59

ProductPlan

JANUARY 4, 2023

Feature prioritization is a team sport, as well as understanding framework best practices. Because whichever prioritization framework gets picked needs a carefully planned rollout to stakeholders, here are some framework best practices for a successful implementation. Share the framework with all stakeholders.

Framework 52

Framework Onboarding KPIs Customer Experience Customer Feedback 52

Amplitude

FEBRUARY 21, 2021

Instituting a data governance framework increases the integrity of your data, because everyone is working from the same taxonomy and standards. With this framework, you minimize data misunderstandings by creating clear and effective data practices. What Is a Data Governance Framework? Why You Need a Data Governance Framework.

Government 59

Government Data Visualization Framework Onboarding KPIs 59

The Product Coalition

JANUARY 15, 2021

What is the best way to make use of Google Play In-App Review API Standard Developer Guidelines to help you decide when to request in-app reviews from users: Trigger the in-app review flow after a user has experienced enough of your app or game to provide useful feedback.

Feedback Software 129

Feedback Software Systems Review Software Review Reporting Tools 129

Folding Burritos

DECEMBER 7, 2017

Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. You need to know where you’re headed.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

The Product Coalition

NOVEMBER 14, 2023

I love how you call product frameworks sh*t, but your stuff is always amazing!”. Yes, all we want to do is build, not follow frameworks, but I assure you, this is worth your time. When it comes to product lifecycle management, there is no shortage of frameworks. It is not a universal, off-the-shelf, always the same framework.

Feedback Software 126

Feedback Software Roadmap Product Research User Testing 126

Mind the Product

JUNE 20, 2019

Other companies use frameworks like jobs-to-be-done (e.g.Intercom) or personas (e.g.N26) to educate about their users’ long-term needs. We provided a few guidelines on how to interview and what to ask, but the team members had to organise the interviews themselves.

Product Research 177

Product Research User Testing Customer Experience Research Software 177

Intercom, Inc.

APRIL 19, 2018

We developed this much more sophisticated, more actionable, more usable set of guidelines and principles that helps people make a decision that’s not based on gut. It is a live document, which can be updated, and it has a bunch of guidelines. Geoffrey: You joined when the engineering team was probably 10-20 people.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192