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Ship outcomes, not just features, with the Product Impact Framework

Intercom, Inc.

To fully understand what such a change in thinking requires, we’ve realized that it’s important to understand what we call the “product impact framework” – the steps of cause and effect that culminate in positive outcomes for the business. The Product Impact Framework felt like a natural progression from features to outcome.

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Decision time: Our new product decision-making framework

Intercom, Inc.

We’ve recently unveiled a new “product decision framework” at Intercom, which will help us continue to scale along with our ambitions. Product decision-making framework from Intercom. Curious about this framework? Revising our product decision-making framework. We hope you find it useful, no matter your industry or size.

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Tackling complex design debt: a three-step framework

Intercom, Inc.

Here’s a simple framework for managing it. A three step framework for tackling the debt. Once we knew we had to tackle our debt, we gleaned insights from our previous experiences to produce a three-step framework for reducing it. The post Tackling complex design debt: a three-step framework appeared first on Inside Intercom.

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The balanced scorecard: a framework that drives impact

Mind the Product

In this article, we'll dig deep into one specific framework that I fancy a lot for its genericity and its simplicity to apply. Read more » The post The balanced scorecard: a framework that drives impact appeared first on Mind the Product.

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How To Package & Price Embedded Analytics

This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add?

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Product Management University Launches The Customer Outcome Framework for Product Management, Product Marketing, Sales and Customer Success

Product Management University

Today, Product Management University announced the availability of its Customer Outcome Framework for B2B. The Customer Outcome Framework The Customer Outcome Framework employs a top-down view of the customer, their highest-priority business outcomes, and the obstacles standing in the way of those outcomes.

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A product management framework for building successful wearable products

Mind the Product

With insights on market trends and user behaviors, discover strategies to drive product adoption and succeed in the rapidly growing wearable product landscape Read more » The post A product management framework for building successful wearable products appeared first on Mind the Product.

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10 Rules to More Streamlined Data Modeling

Like most libraries and frameworks, you get out of it what you put into it. Apache Kafka is a powerful piece of software that can solve a lot of problems. Learn 10 rules that will help you perfect your Kafka system to get ahead.

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Actionable Insights for Your Product Team

We never share any of your data* What You’ll Gain Our assessment is built on the Productside Blueprint, a proven framework trusted worldwide by top product management teams. Step 3: Implement and Improve Use tailored recommendations to close gaps, boost alignment, and achieve success. Ready to Improve Team Performance? *We

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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11 KPIs for Measuring Innovation Success

This guide outlines why innovation metrics are hard to track and offers a framework for creating effective KPIs. Many rely on inappropriate metrics borrowed from other departments, wasting resources and overlooking valuable opportunities.

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Product Analytics Playbook: Mastering Retention

To date, there has been no broadly applicable framework for improving user retention at various stages of the user life cycle. By reading this eBook you will learn: How to gauge your business's true growth. How to keep newly acquired users for good. The importance of analyzing retention. How to bring back dormant users. Until now!

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How to Increase Your Research Efficiency and Move You From Insights to Action, Faster

Speaker: Michele Ronsen, UX Expert and Founder of Curiosity Tank

Then, take notes with strategic frameworks, in specific formats, to right-size the information collected and expedite analysis and synthesis. What is a note-taking framework, how are they used, by whom, and when. Conducting UX Research can often be a daunting task. Moving from findings and insights (they are different!)

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Improving the Accuracy of Generative AI Systems: A Structured Approach

Speaker: Anindo Banerjea, CTO at Civio & Tony Karrer, CTO at Aggregage

Key Learning Objectives: How to leverage human feedback and observability frameworks to detect when the system generates incorrect output and as the basis for accuracy improvements 📈 How the use of playgrounds integrated into the administrative console of the application can isolate the source of the error 🔍 How building a robust regression (..)

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Critical integrations that fit directly into your sales processes and workflows.