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Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. Signup to be a Mentor Today!
Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. And the response was overwhelming. The question was not, “should we do this?” Share the work.
Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. But is that the right strategy for your business?
A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.
Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. Contract management is streamlined as AI systems monitor contract lifecycles, ensuring compliance and mitigating risks of costly oversights.
Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.
So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate. (Hint: But if we see this as a systemic problem, it can be less about individuals. More What Does That Have To Do With Chocolate Cake?
Want to know what your next steps are as an engineer as you make your way to CTO? Freelance or Contractor Finally, software engineers can also choose to go the way of freelancers or contract workers. Understand how to manage a full product lifecycle including code reviews, version control, creating coding standards, CI/CD, and testing.
They monopolized the summer & fall to double down on their client efforts, market strategy and planning for new features for the next set of cities they targeted in 2023. As a smart Mobility start-up, they developed solutions to optimise and revolutionize public transport systems and services.
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Productboard founder and CEO Hubert Palan on mastering product strategy. Far too many businesses rely on early-on hunches to inform their product strategies. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.
In this blog post, we will explore the significant role of data analytics in driving e-commerce business growth and discuss effective strategies for leveraging this invaluable resource. They can implement order management systems, shipping automation tools, and real-time tracking solutions to enhance order fulfillment efficiency.
Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. Simply put, the CTO must choose between (1) staffing an in-house team, and (2) outsourcing the work to an external team. by setting up processes, strategy and frameworks?—?as
It will take a lot of your time to review and assess every company’s website manually. As an expert design agency, we offer digital product design, user experience research, UX consulting and training, customized solutions tailored to our clients’ needs. There are dozens of web design firms in Sacramento. Capitol Tech Solutions.
PLG is a go-to-market strategy that transforms the way products are designed and delivered. This strategy puts the product at the forefront of the customer journey to drive conversion, adoption, retention, and expansion. ChiefTechnologyOfficer of PX, Gainsight. 47% plan to double their investment. . Mickey Alon.
The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth. 10,000 calls were made the first week after the new system was implemented. “We The Technical Task.
Digging into the old system’s features always uncovers details and corner cases that weren’t apparent at first (much like a fractal). If you don’t have this confidence, you should consider using a technique like Steve Blank’s customer development strategy.). Every rewrite starts with a set of core features to be replaced.
Vertical Integration for Startups In the past couple of years, I have worked with multiple startups in an advisory capacity and this has provided an opportunity to think about strategy in innovative ways. Other considerations include an exit strategy and the capability to scale and diversify after the initial launch.
And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. But what we do is we we follow a system we built called shape up, which is our methodology for building products. And we were just using email, phone calls, in person meetings. And it was a mess.
Be mindful of ethical considerations when embracing GenAI Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial , asks executives to understand the ethical considerations of deploying GenAI. How can organizations drive AI-led digital transformation in an impactful and scalable way?
So it’s very rare for the CEO to buttonhole the CPO/CTO/Head of Design with a single user’s complaint. The weekly exec meeting starts with a deal-level pipeline review. And these players tend to be far from the actual users of actual software systems.
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