This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They come from professional services groups — which is all bespoke contracts and project management.
Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite! Composer AI features Our customers spend almost half of their Inbox time in the composer – the text field where they write messages to their customers. Great stuff!”
I identify as a coach and not a consultant. Ideally, this outcome is a two-way negotiation between an executive at the company, often a chief product officer, a chief design officer, a CTO, and the cross-functional product team. Your messages are not specific enough. Here’s the thing.
Still, if you’re a business leader and your developers haven’t asked you these questions, look for a FractionalCTO to help navigate the critical early stage of development. Email / SMS Does your application send out transactional emails or SMS messages? How are those mass messages crafted? Send messages?
Insurance companies that prioritize the protection of customer data send a clear message that they value their customers' privacy and are committed to maintaining confidentiality. Continuous Monitoring and Threat Intelligence: A FractionalCTO can set up robust monitoring systems to detect and respond to potential cyber threats in real-time.
The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. Stewart Butterfield, the company’s CEO, saw the commercial potential in a new messaging application that would utilize bots and integrations with other tools frequently used in software development.
Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. Traditionally, the product function fell under Technology. Product is now at the C-level: More than 50% of Fortune 100 have a Chief Product Officer (CPO) who no longer reports to the CTO but directly to the CEO. There’s more.
Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features.
Along with RevOps Squared, a benchmarking research firm, we surveyed over 600 companies of various sizes, with varying annual contract values and across multiple industries, to learn about their journeys towards implementing PLG strategies. ChiefTechnologyOfficer of PX, Gainsight. 47% plan to double their investment.
However, we do know something about the design of its fire alarm system… As the New York Times explained: “The fire warning system at Notre-Dame took dozens of experts six years to put together, and in the end involved thousands of pages of diagrams, maps, spreadsheets and contracts.” It was also badly designed.
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. My first job out of college was with the Boston Consulting Group (BCG) as an individual contributor as well. Not work, work, work” I went to the Boston Consulting Group for a few years and then I went to business school at Stanford for a few years.
A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. So we know that the CEO is time-slicing to cover investor pitches and office space and recruiting and benefits and legal and setting product direction and stocking the kitchen with snacks.
To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Teresa: Who are your typical customers? Who was deciding on that output?
The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth. They had to juggle going as fast as possible while also providing a solution that was right for them.
That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. .
If you’re the CEO and not deeply technical, having a CTO or fractionalCTO that can understand emerging AI and then translate that raw material into “most potentially impactful for us” is a great option, and can flow smoothly to the next point. Stay up on what’s emerging. They won’t argue with you.
Having worked across the IT, Real Estate, and Healthcare industries, Mikey is now the CTO of Alamo Drafthouse Cinemas. Rich has been ‘the product guy’ at 6 startups, and now runs his own consulting business. Read on to find out who is returning and to watch their previous knockout talks. 1 // Mikey Trafton.
The panellists were: Mark Cohen, CTO at Domain. Clive Lam, Consultant Product Manager at Brainmates. Mark Cohen (CTO): The first thing is to understand who else is actively doing something in the space, and try and get your head around how they’re doing it. Marie Kellett, former CPO eftpos. So what are your next steps?
Moxie’s a legend in tech as creator of the Signal secure messaging app —and more importantly to cryptographers, the Signal Protocol and Double Ratchet Algorithm —and when I saw his name I immediately was looking for “technical advisor” credits. And there, listed first: Moxie Marlinspike.
Geoffrey Moore , author and consultant, explained that SaaS companies have matured beyond simply developing product features to developing product experiences. And for the next two days, we saw that not only do other SaaS executives agree, but they also have implemented processes to make the collaboration successful. .
Mikey Trafton, CTO, Alamo Drafthouse Cinemas. We’re a software consulting company we build custom software for Fortune 500 companies. So the tool I like to use is called RACI and it stands for Responsible Accountable Consulted Informed. They don’t know what you want them to do. I’m counting on you OK.
Did you say oh, well, my consulting company was called info zerk. Every day, every hour can be that and I think that’s the message. One of the overriding messages from BoS that you can take away is that lots of bad s s going to happen, lots of good s s going to happen. You don’t want to call for that other name.
Um, and then a few days later, we had our admin HR team, say, send the message to everyone. Would you recommend that over and above the contract habits?” And also, because one day, I know I can archive the channel, I’m really looking forward to closing that channel. It doesn’t pollute our regular channels.
So it’s very rare for the CEO to buttonhole the CPO/CTO/Head of Design with a single user’s complaint. At the executive level, we deal in aggregates: activations and upsells and churn in units of hundreds-of-thousands-per-month. We naturally look at averages and mass motion.
We organize all of the trending information in your field so you don't have to. Join 96,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content