The Product Guy

MARCH 2, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Manager 150

The Product Guy

FEBRUARY 2, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

TechEmpower - Product Management

MARCH 4, 2024

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

TechEmpower - Product Management

JULY 24, 2023

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Can you provide specific examples of different types of customers, what they need, and what the system will do for them? Who are the customers?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Mironov Consulting

APRIL 15, 2023

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  But if we see this as a systemic problem, it can be less about individuals.  More Get it done, and move on.

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Bain Public

DECEMBER 19, 2022

They monopolized the summer & fall to double down on their client efforts, market strategy and planning for new features for the next set of cities they targeted in 2023. As a smart Mobility start-up, they developed solutions to optimise and revolutionize public transport systems and services.

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Valerian Tech

MAY 30, 2023

This understanding helps optimize product offerings, personalize customer experiences, and improve marketing campaigns. Understanding customer behavior empowers businesses to offer relevant product recommendations, deliver personalized marketing campaigns, and overall enhance customer satisfaction. Book a free consult today.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. These questions will help you better understand what offers are available on the market and how to find, assess and pick the most suitable Sacramento web design firm. There are dozens of web design firms in Sacramento. Capitol Tech Solutions.

Research Software 78

Research Software User Testing Technical Review Product Research 78

The Product Coalition

NOVEMBER 7, 2019

Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. Simply put, the CTO must choose between (1) staffing an in-house team, and (2) outsourcing the work to an external team. Assume there is a system being developed that requires a phone number input.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Gainsight

JULY 1, 2022

Increasing investments make it easier than ever to launch a new business, but the proliferation of new products in the market means it has never been more challenging to achieve growth. A traditional model based on the marketing and sales funnel no longer works effectively to build sustainable growth for subscription-based SaaS.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Innovatemap

JUNE 9, 2020

The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth. 10,000 calls were made the first week after the new system was implemented. “We Key Takeaways.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Fractional CTO 40

Fractional CTO Technical Review Airlines Systems Review 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Atomic Spin PM

JANUARY 16, 2019

This is not the same as specializing in a certain software language/tool/technology. Being flexible across technologies means my partner’s team can use the best tools to help me meet my goals. Engaged, experienced consultants – Custom software projects are filled with tradeoffs and value decisions.

Software Review 40

Software Review Weak Development Team Customer Experience Technical Review 40

Atomic Spin PM

JANUARY 7, 2019

You should also have a holistic understanding of what the project is going to cost internally, including marketing, ongoing support, executive time, opportunity cost of internal resources, etc. Digging into the old system’s features always uncovers details and corner cases that weren’t apparent at first (much like a fractal).

Feedback Software 40

Feedback Software User Testing Software Review Customer Experience 40

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. A Go-to-market strategy that meets the threshold where senior living homes would collaborate with a startup.

Startups 147

Startups Fractional CTO Technical Review Software Review 147

Business of Software Conference

MARCH 24, 2021

There are some questions around marketing. And I know you don’t do any marketing, haha. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. I can’t we don’t do market research. You did in a very different way. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

UX Planet

MARCH 9, 2025

Context & Problem Statement Market Gap: Enterprises waste 40% of IT budgets on mismatched solutions due to fragmented procurement processes (Gartner, 2024). CTO, DevOpsLead) Goals: Rapidly identify scalable solutions, control costs, and avoid vendorlock-in. Some Challenges: Legacy systems are messy.

Research Software 69

Research Software Feedback Software Data Visualization Customer Experience 69

Mironov Consulting

AUGUST 19, 2024

  That suggests massive outreach (marketing, influencers, referrals, automated funnels) and trivially easy demo/trial/signup/upsell and brilliantly effortless UX.     Marketing rules the roost, product/design/engineering delivers the goods.   The weekly exec meeting starts with a deal-level pipeline review. 

Analytic Tools 64

Analytic Tools User Testing Customer Experience Software Review 64