Alchemer Mobile

APRIL 13, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. 2021 Engagement Benchmarks for Retail and eCommerce Apps. The average Shopping iOS app saw 183,873 app store ratings, received a 4.65

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 137

Research Software Feedback Software Reporting Tools User Testing 137

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users. Average app review volume. Average app ratings.

Travel 147

Travel Finance Research Software User Testing 147

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. ChurnZero.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Reporting Tools 94

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 121

Research Software Feedback Software Reporting Tools Data Visualization 121

Product Management University

JANUARY 8, 2024

For all of you pre-sales solution consultants and sales engineers looking for new ways to differentiate your demos, step away from your products for a quick minute. How Solution Consultants Become the Key to Differentiation If you’re a pre-sales solution consultant, there are two parts to the differentiation equation.

Research Software 147

Research Software Consulting Healthcare Differentiation 147

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 131

Research Software Analytic Tools Feedback Software Reporting Tools 131

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Working closely with world-class medical experts, we have created an innovative solution that achieves accuracy and can be tailored to particular medical practices.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Alchemer Mobile

APRIL 30, 2020

Watch our latest webinar where Robi Ganguly, Apptentive CEO and Co-founder, and Christy Culp, Apptentive VP of Customer Success, share exclusive data and key insights from our 2020 Mobile App Engagement Benchmark Report. The post Watch: Diving into 2020 Mobile App Engagement Benchmarks appeared first on Apptentive.

Research Software 147

Research Software Data Visualization Webinar Product Research 147

Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. A problem statement focuses on what the customer needs, not what you think the solution should be. This makes it hard and counterintuitive, because as humans we’re wired to think in solutions. The three parts of a great problem statement.

Transportation 279

Transportation User Testing Research Software Travel 279

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. The multifaceted service platform is the solution to the industry’s key challenges.

Research Software 113

Research Software Analytic Tools Reporting Tools Data Visualization 113

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Mobile applications can provide a convenient and accessible platform for users to manage their finances.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

The Product Coalition

MARCH 15, 2023

How many financial apps do you have on your phone, and how often do you use them? Chances are the ones you frequently use have a simple, intuitive app onboarding process. If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat.

Onboarding KPIs 129

Onboarding KPIs Analytic Tools Research Software Data Visualization 129

Product Management Unpacked

MARCH 26, 2020

According to the report, “abstract roles — typically in management, technology or finance — tend to require more formal education and skills such as creativity, persuasion, intuition and problem solving.”. The report predicts what automation does not replace, it will complement — as will be the case with many technology workers.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Research Software 88

Research Software Feedback Software Analytic Tools Onboarding KPIs 88

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

ProductPlan

MAY 3, 2023

While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools and processes. Your business is more than just the product on a shelf or in an app store, it’s the entire operation.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Data Visualization 92

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Coalition

JULY 12, 2022

Techniques you can use to help you develop an app based on a relevant idea that easily resonates with the target audience. With so many success stories of apps around, you may be surprised. Why can’t your unique app idea get sponsors or investors to back the idea and shape it into an excellent product?

Research Software 131

Research Software User Testing Finance Government 131

Intercom, Inc.

OCTOBER 18, 2021

The SaaS industry is full of advice on the perfect product metrics to gauge your users’ activation, engagement, and interactions. A $99 B2B SaaS app will define engagement very differently to an e-commerce website. But how do these concepts translate into real product improvements? Not all products are the same.

Data Visualization 269

Data Visualization Analytic Tools User Testing Customer Experience 269

Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. Luckily, we’ve listed the 17 best product-led growth software in the market.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

The Product Coalition

SEPTEMBER 24, 2024

In others, though, it’s clear they’re more of a response to market demand than a well-thought-out solution. A lot of teams have found chatbots to be useful, and some are even adding content tools into their products. It’s about driving the right behaviors that make the solution stick. It’s not just about solving problems.

Artificial Inteligence 124

Artificial Inteligence Reporting Tools Data Visualization Research Software 124

Reveal

OCTOBER 14, 2021

Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Table of contents: What is a legacy system? What are the major issues with legacy systems?

Analytic Tools 61

Analytic Tools Data Visualization Research Software Reporting Tools 61

Intercom, Inc.

APRIL 30, 2020

is a special four-part series on Inside Intercom that explores how people across many industries and countries are managing to persevere with the help of technology. O ff the clock – how are folks socializing and what tools are helping them? M arket – how are businesses coping with the move online?

Research Software 211

Research Software User Testing Government Customer Experience 211

Intercom, Inc.

OCTOBER 15, 2020

Out of that,I was forced to actually talk to people and learn through very different methods and tools. From that I’ve not only worked on over 3,500 different products, but I’ve been building methods and tools and things to help bring products and services to markets. Are these all software? Okay, that makes sense.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Mind the Product

AUGUST 10, 2017

Brian joined Pendo from Namely, and formerly from Intuit, where he started his career in finance before finding his passion for product. He worked on new businesses for TurboTax and later led global expansion for QuickBooks, Intuit’s suite of accounting and payroll SaaS solutions for small businesses with 1.5M

Customer Feedback 157

Customer Feedback Data Visualization Research Software User Testing 157

Amplitude

SEPTEMBER 21, 2020

Once you recognize these roadblocks, you can experiment with possible solutions and get more users to the finish line. B2B SaaS Funnel Analysis. B2B SaaS products help users complete a business task. This broad category includes everyday digital tools, such as productivity apps and mobile games. Case Study: Rappi.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

UX Studio: Product Management

JULY 29, 2021

Knowing how to sell UX research is an important part of every UX researcher’s toolkit. I didn’t get into research to end up doing sales,” might you say. First, we’ll start by seeing how knowing how to sell research will help you in your UX journey. Sometimes you’ll even be the only researcher in the team.

Research Software 110

Research Software User Testing Product Research UX 110

freshtrax

JULY 16, 2019

PKSHA Technology Inc. Japan Finance. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. PKSHA Technology Inc. The platform primarily sells A.I.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Intercom, Inc.

FEBRUARY 15, 2018

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. Here are five quick takeaways: Conversational design as a concept is about looking at human conversation as a model for all interactions with digital systems.

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

Userpilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. For instance, market research data can help you decide on effective product management strategies. Weak finances may reveal the need for hiring freezes or lead you to postpone any market expansion plans. Gather data.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Product Talk

SEPTEMBER 11, 2019

After sharing how I thought the business could improve based on the market situation, customer feedback , and some new ideas that leveraged our core technologies, she looked at me and said: “What are you doing? I’m researching. Research is a significant part of Rachel’s job. I’ll ideate on potential solutions.

Research Software 213

Research Software User Testing Data Visualization Feedback Software 213

Intercom, Inc.

OCTOBER 8, 2018

The reason I’m showing you this is to make you really see that I was in your shoes, and over the last 10 years, a lot has changed when it comes to how I think about research, about design, about product management, the difference between those things, but most importantly, the role of UX inside any company of any size.

Analytic Tools 220

Analytic Tools Research Software User Testing Data Visualization 220

Mind the Product

MAY 24, 2019

Working with local businesses, community organisations, social workers, local government agencies, and, of course, the residents at the heart of this research effort, Bernise and her team employed a variety of research methods to understand what was really going on in the district. Quantitative Research: The “What”, not the “Why”.

Research Software 173

Research Software Data Visualization Government Education 173

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. For example, our Finance team is now able to confirm whether new customer growth is up in our target segments.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Dialogue management may use rule-based systems, state machines, or machine learning models to decide the chatbot’s responses.

Artificial Inteligence 140

Artificial Inteligence Reporting Tools Feedback Software Research Software 140