Intercom, Inc.

NOVEMBER 27, 2019

Last season, Stripe’s Jeanne DeWitt shared how the payment-processing company developed “the universe” – a giant database of companies they could target through outbound sales. Build your own universe of market opportunities. Ed and his team at Paddle have taken this idea and made it their own.

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

The Product Coalition

NOVEMBER 23, 2021

Branding/content strategy Branding strategy for a startup is equally important like other stacks such as product, innovation, engineering, growth, finance, ops but that is the area where co-founders generally do not have enough experience. The frameworks (image 1 &2) highlight the approach to take the product into the market.

Startups 128

Startups Strategy Technical Review B2B 128

Product Innovation Educators

MAY 10, 2021

PdMs interact with every division in the company—finance, marketing, sales, customers, quality, manufacturing. In organizations where product management is not well-understood, the PdM role blurs between project management and outbound marketing, and PdMs are usually under engineering teams or marketing teams.

Outbound 75

Outbound Product Manager Product Management Finance 75

B2B Product Management

DECEMBER 6, 2016

Finance), you can also contribute to high-tech Product Management, although the focus will be much different. As you can see in the picture, these categories are inbound and outbound Product Management. This division between inbound and outbound PM duties is much more pronounced at larger companies.

Analytic Tools 45

Analytic Tools Outbound Inbound Research Software 45

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. This makes sense when most outbound spending is through Marketing (not field sales) and we can isolate campaigns or messages or channels with enough volume to accurately compute CAC. But metrics aren’t generic.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

UX Studio: Product Management

JULY 29, 2021

Ultimately, the decision on how much to budget for product development will be made somewhere in the finance department. However, whatever your market, odds are understanding your customers through research and offering them a better UX will decrease your share of outbound sales. Of course, some markets are sales-intensive by nature.

Research Software 110

Research Software User Testing Product Research UX 110

Product Innovation Educators

MAY 10, 2021

PdMs interact with every division in the company—finance, marketing, sales, customers, quality, manufacturing. In organizations where product management is not well-understood, the PdM role blurs between project management and outbound marketing, and PdMs are usually under engineering teams or marketing teams.

Outbound 62

Outbound Product Manager Product Management Finance 62

Intercom, Inc.

SEPTEMBER 21, 2022

In order to provide this support, support teams will need to use a tool with both powerful automation and outbound capabilities to manage and streamline high-volume workloads. “Customers who adopt this next-generation way of providing support get it all: greater efficiency, more satisfied customers, and a happier team”.

Research Software 118

Research Software User Testing Customer Experience Vision 118

Intercom, Inc.

JULY 29, 2021

I think the difference for me doing that global sales operations role at BrowserStack, being in the room every day with our C-levels, with the head of finance, with the head of recruitment, on a personal level, was fascinating, exciting, and scary all in equal measure. We have business development doing inbound and outbound.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

APRIL 8, 2022

We haven’t done any outbound marketing such as cold leads,” she says, letting us know that you don’t have to utilize every marketing variation. We were instead looking for more financing opportunities. This brought them steady growth. “We We also went to paid ads which were our second-biggest source of leads,” she adds.

User Testing 88

User Testing Feedback Software Research Software Product Marketing 88

ProductPlan

MARCH 7, 2019

Engineering will focus on technical implications, while marketing will want to know how the product stacks up against the competition and what kinds of content and outbound activities they can plan around coming releases.

Roadmap 84

Roadmap Technical Review Development Team Review User Friction 84

Intercom, Inc.

AUGUST 1, 2019

I was interested in starting a company from scratch, and I had actually managed the corporate card at SoFi, as the VP of finance. I met our CEO, Enrique, who you mentioned, and he told me about this credit card business he wanted to build. I knew the opportunity and joined super early. Tara: That makes perfect sense.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

BrainMates

SEPTEMBER 19, 2022

These product managers are driving inbound and outbound activities, so they are part of the product team and the GTM teams. All our products cater to the same base users and personas: the finance, HR and recruitment managers. These functions are set to grow into product development teams that drive value across the portfolio.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Intercom, Inc.

NOVEMBER 17, 2022

I worked in healthcare, finance, media, in education. When an SDR is with someone on the phone, especially outbound, and they are interested in doing a demo, they need to seize the moment. You learn how to be very political to create alliances that allow you to climb up. It teaches you some bad habits as well.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Intercom, Inc.

NOVEMBER 5, 2019

As a Series A business, we have teams in Sydney, Dublin, and LA, and a mixture of inbound and outbound now. Finance needs to be aware of it. How are you continuing to drive growth, and how do you wrestle with that challenge? Patrick: It’s a very critical challenge for us at the moment. Let’s get this figured out.”

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139

eG Innovations

AUGUST 24, 2021

Many of our customers in certain sectors, such as finance, healthcare, and government prefer to opt for a traditional fully on-premises solution. Alternatively, you can deploy eG Enterprise yourself wherever you want: on-premises on your own servers, on public cloud, on a FedRAMP regulated cloud, or on a private cloud or other.

Enterprise 52

Enterprise Reporting Tools Data Visualization Government 52

The Product Coalition

JANUARY 25, 2019

Finance and LinkedIn self-reported job titles. The external recruiter, outbound talent scout, the internal recruiter, the coordinator, the manager, the interview panel, the receptionist. This can be quite different than engineering or sales roles which are often in steady demand.

Weak Development Team 60

Weak Development Team Product Manager Product Management User Testing 60

Gainsight

JANUARY 18, 2021

He believes his job entails everything outbound through product marketing into the field organization. From finance and investment banking to product? Chris revealed that as CPO, he sees his role as having accountabilities for ALL the product strategy, product roadmap, and product execution. I went to work for one of my clients.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Gainsight

DECEMBER 23, 2019

A million things going on outbound-driven, rapidly changing. To answer your question about products specialization, in particular at Zuora, which is commerce billing and finance. So you need to be aligned as we say, with what the company’s strategic priorities are at that point. And I could imagine how it isn’t, right?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Intercom, Inc.

SEPTEMBER 8, 2021

I helped to build out our EDU org, our non-profit org, our SMB org, our compete programs, our outbound motion, and all of these things are actually all now full functions today at Slack. In fact, we’ve just started building our outbound motion. It’s high risk of things going wrong, it’s a very sensitive thing. .

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118