Remove Finance Remove Inbound Remove Outbound
article thumbnail

How to describe your business as an equation

Lenny Rachitsky

These equations and concepts can be some of the most divisive within your company, particularly between your product, GTM, finance, and sales teams. G2, backlink, social mentions) Direct (e.g.

article thumbnail

Customer Support is being turned upside down. Here’s what you need to do about it.

Intercom, Inc.

The internet is moving more businesses and people online, and driving a huge increase in inbound support volume. Self-serve Support and bots to automatically answer all common customer questions, reducing inbound volume to support agents. This leads to more and more inbound support volume. This reduces inbound volume.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Data-driven sales: 18 sales KPIs and metrics to grow your revenue faster

Intercom, Inc.

For our inbound leads – new leads that are generated by marketing activities – we track: Sales eligible lead delivery: The total number of inbound leads across all channels that are passed from the marketing team to sales based on shared qualification criteria. Take your inbound and outbound opportunities, for example.

article thumbnail

Understanding the Metaverse Experience: Explained in Seven Layers

The Product Coalition

While “pull” refers to an inbound system in which users actively seek out information and experiences, “push” refers to processes that notify users about the metaverse experiences that await them. Decentralized finance (DeFi) is a method of making financial goods accessible over a decentralized blockchain network.

article thumbnail

From frontline manager to SVP of Sales: How to stand out in your sales career

Intercom, Inc.

When you’re a rep, you could be thinking about outbounding to prospects, building pipeline, or moving forward the opportunities already in play. But LB suggested they adopt an inbound round-robin model, even though it wasn’t particularly advantageous for her direct team. 4 steps to stand out as a sales leader.

article thumbnail

Sales Hacker?s Max Altschuler on selling more with less

Intercom, Inc.

Is it transitioning from inbound to outbound sales? Max: For the most part, it’s outbound efficiency. For everyone else, it’s the outbound sales process – figuring out the efficiencies, figuring out how to leverage your contacts to get referrals, figuring out how to break into enterprise accounts.

Outbound 183
article thumbnail

All I know is coding. Can I become a Product Manager?

B2B Product Management

Finance), you can also contribute to high-tech Product Management, although the focus will be much different. As you can see in the picture, these categories are inbound and outbound Product Management. This division between inbound and outbound PM duties is much more pronounced at larger companies.