UX Planet

DECEMBER 25, 2024

Why measuring UX in dollars misses the biggerpicture Photo by Jakub erdzicki on Unsplash Is anyone else frustrated when asked to attribute UX to financial metrics? I remember sitting in a leadership meeting as the UX leader, and out of nowhere, someone asked, Jas, whats the Return On Investment, aka ROI, on UX?

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UX Planet

JANUARY 22, 2025

Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.

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Product Talk

DECEMBER 1, 2021

In case you missed it, Tools of the Trade is a new series on Product Talk. We learn about where they are in their continuous discovery journey, which tools they’re using to support these new habits, and any lessons or insights they have gained from their experience. Using the Opportunity Solution Tree to Map out Continuous Discovery.

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Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. Tweet This.

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Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. In this round-up, I cover 21 of the best product feedback software solutions. Free trial?

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Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.

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Userpilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. billion in 2024.

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Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. I then moved into an interaction designer role before there was a UX title. What does that mean?

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Userpilot

MARCH 9, 2025

The solution seems obvious: improve your customer research process. This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond. What is customer research in SaaS?

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Product Talk

JANUARY 24, 2024

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company.

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Product Talk

DECEMBER 11, 2024

For this edition of Product in Practice, were not talking with a product manager, a designer, a UX researcher, or even an engineer. Eva Spexard is the Head of Operations and People at Passion.io , a mobile app builder for creators. helps its customers monetize their passion and skills and reach their audiences with their own app.

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Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. What are the different types of help center software?

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UX Planet

JANUARY 10, 2025

We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. By providing modest incentives or bonuses for creating savings accounts or keeping deposits, banks and financial platforms can promote saving. Recommends an app or savings method, youre more likely to tryit.

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UX Planet

FEBRUARY 12, 2025

10 rules of design plus 10 useful AI tools for ensuring success in a complexproject Design by Outcrowd SaaS design goes beyond standard web design. SaaS UX/UI design aims to capture and retain users, teach them how to use the product, simplify complex processes, and create competitive advantages.

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Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? You can use tools like Userpilot’s funnel analysis to easily identify the Aha! Get started with Userpilot !

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UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. If youve ever found yourself reimagining how an app, gadget, or even a physical product could work better, this might be the career foryou.

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Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

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UX Planet

APRIL 9, 2025

Its nearly impossible to improve a design without feedback from others. By the end of this step, you should be able to clearly outline the value the app provides to both the user and the business. Clarify Stakeholder Expectations What does the product team plan to do with the feedback? Illustration by Craftwork Design.

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UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. CaaS platforms function similarly to e-commerce marketplaces, but for automobiles. Image Credit: Karena E.I So they look for automobile rental firms to suit thisneed. Image credit: Karena E.I

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Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

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Userpilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? This article dives into some of the best tools in 2024. The no-code technology offers a drag-and-drop interface that makes these tools easy to use for non-technical teams.

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Product Innovation Educators

SEPTEMBER 19, 2022

Prototypes help us convey our product ideas and gain critical feedback from customers. In this discussion we’re exploring a tool for prototyping digital products, which is Uizard. Typical design tools have very steep learning curves. Our platform is designed for ease-of-use and simplicity. Definitely.

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Alchemer Mobile

DECEMBER 27, 2022

If you’re not tracking metrics, analyzing them, and tweaking your app accordingly, you’re missing out on potential optimizations that could dramatically improve customer experience. Setting mobile app KPIs (key performance indicators) for revenue, performance, and CX is an important first step toward accomplishing this.

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UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. We proposed 4 high-impact solutions through prototypes on Figma. comparison tools and filtering methods).

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UX Planet

MARCH 29, 2025

Written by MaryMoore If youre new to UX design and havent considered strategy yet, now is the time to start. However, having a good approach provides you with confidence and solutions. What Exactly is UX Strategy? Identify their pain points and propose design solutions tailored to resolving thoseissues.

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Userpilot

MARCH 21, 2025

Optimizing a mobile app isnt just about fixing crashes or improving load times. So how do you ensure your app is intuitive, engaging, and built for long-term success? My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. What is mobile app optimization?

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UX Planet

MARCH 9, 2025

Avoid using abstract statements like improve UX and focus on the actual business value that the redesign will bring. What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. In fact, the proposal should be based on UX audit findings.

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The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

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Melissa Perri

JANUARY 4, 2020

Can you just teach us UX?" Teams and executives turned to data-driven decision making, and the tools and software followed. -- So what does that mean for the next 10 years? Here are my predictions: Strategy and product management will become more connected and synonymous, especially in SAAS/ other software companies.

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UX Planet

OCTOBER 28, 2024

Things to do: Map the user’s experience : Visualize how users interact with your product or system. Depending on your goal, you can map the current (how users interact with the system right now) or future state of a product(how they are supposed to interact with a product). Form a hypothesis about user behavior. Image by NNGroup.

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Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

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Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. A strong CX program, especially on digital platforms, is now a competitive must-have, with CX acting as a key driver of customer loyalty, and profitability through retention and referrals.

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Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. The worst part?

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UX Planet

MARCH 4, 2025

You can struggle with one of the following five misconceptions about measuring UX: 1. UX can be measured with a singlemetric How are we doing? NPS survey dashboard in UsrGuiding tool. By using a holistic set of metrics, you can achieve a much better understanding of your current state of UX. How NPS is calculated.

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UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

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Userpilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Attention Insight — an AI tool for heatmap analysis — encountered a roadblock with user activation during its free trial, where only 47% of users completed a heat map analysis. But it doesn’t have to be that way.

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UX Planet

FEBRUARY 3, 2025

But heres the kicker: hiring managers and ATS systems dont have time to decode your brilliance. It reassures employers that youre not just familiar with the basics but also adept at using modern, collaborative, and cutting-edge tools that drive todays design workflows. Why it works: Prototypes are the ultimate storytelling tool.

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