freshtrax

SEPTEMBER 24, 2019

As more and more consumers turn to their smartphones rather than their computers—be it for shopping, for gaming, or any other number of services—businesses need to understand the impact of their mobile marketing. A: The Japanese mobile app market is one of the most advanced in the world. This remains a key priority. Integration is key.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

UX Planet

JULY 28, 2024

Improve your skills constantly, learn new methodologies and tools, and keep up with the latest trends and innovations in UX design. Read books on leadership and attend trainings and seminars to develop your leadership skills. The instructor for this course is product management and user experience design expert Laura Klein.

UX 98

UX Seminar Customer Experience Feedback Software 98

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. There were a thousand people in this seminar that he was doing, and it was just Q&A. You need somebody with a thick skin and who wants feedback so that they can get better. I stood up and I said: “Jack, look.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. What Is Customer Training?

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

NOVEMBER 21, 2019

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom.

Seminar 23

Seminar Feedback Software Customer Experience Education 23

Userpilot

FEBRUARY 17, 2021

Topics: Product development lifecycle & success stories, Agile Management & Rapid Prototyping, New product management software & technologies, Usability & interface design, Product manager career: How to rise up in our organization, Hiring the best product managers for the job. India Software Product Management Summit.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Product Cafe

JUNE 18, 2024

It's become a hot topic in our discussions as well, from our newsletters to our blogs, not to mention its starring role in our product management platform. Here’s where AI steps in, not as a replacement but as a tool that automates the mundane, freeing you up for the high-stakes, high-reward aspects of your job.

User Testing 59

User Testing Data Visualization Product Research Product Management 59

Nulab

JANUARY 27, 2021

You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Invite people.

Feedback Software 69

Feedback Software Seminar Travel Webinar 69

Pragmatic Marketing

JULY 31, 2009

Market requirements typically define the problems your product will address using a formal, stilted language known to all technology people. Yet programmers often write complex software products without a design. In eXtreme Programming (XP), a requirement fits on an index card and is delivered in the form of a story.

Agile 70

Agile Marketing Reporting Tools Feedback Software 70

freshtrax

JANUARY 24, 2025

Recently, I had the opportunity to listen to a podcast featuring Michael Margolis , UX Research Partner at Google Ventures. This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax.

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Our work spanned defining Subarus brand core, generating service ideas, developing prototypes, and conducting user testing. By incorporating feedback from U.S.

Branding 52

Branding User Testing Customer Feedback Marketing 52

Nulab

MARCH 24, 2021

You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Invite people.

Feedback Software 52

Feedback Software Seminar Travel Webinar 52

The Product HQ

JUNE 20, 2024

With it, they test these skills as well: Your character, personality, and background Your overall experience in leading a product management team What value can you bring to the organization’s table? However, they’re trickier to answer if you do not prepare for them with ample research. Why do you think we should hire you?

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

ProductPlan

JULY 19, 2019

Logic alone doesn’t move creative people quite like a great story (and not just user stories). Therefore, feedback, in particular, needs to be communicated as a holistic theme rather than a sentence level. Return the voice of the customer back to the customer. Real customer centricity is a cross-functional effort.

User Testing 79

User Testing Product Research Product Management Product Manager 79

Business of Software Conference

NOVEMBER 1, 2023

We want some kind of free, viral, network effect – a silver bullet, so to speak – to suddenly ‘flip the switch’ and skyrocket our software company to profitability. But that’s not the reality for most software entrepreneurs. Your customers must be invested from the first moment they use your product.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

freshtrax

JANUARY 24, 2025

Recently, I had the opportunity to listen to a podcast featuring Michael Margolis , UX Research Partner at Google Ventures. This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax.

Data Visualization 59

Data Visualization Customer Feedback User Testing Research Software 59

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Our work spanned defining Subarus brand core, generating service ideas, developing prototypes, and conducting user testing. By incorporating feedback from U.S.

Branding 59

Branding User Testing Customer Feedback Marketing 59