Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Say I want to offer a product that reduces the blood sugar levels of individuals who have type-2 diabetes and that generates £50k of revenue within the first 12 months of launching the app.

Feedback Software 261

Feedback Software Data Visualization Analytic Tools Research Software 261

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. All of that will help you nail customer activation in your own SaaS. SaaS owners and product managers are busy people.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Data Visualization 88

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 97

Research Software Feedback Software Data Visualization User Testing 97

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 255

Product Research User Testing Data Visualization Research Software 255

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Stewart: Thinking back to Dribbble in its earliest days, it was fundamentally a place for designers to post work in progress and get feedback.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 260

Agile Product Research User Testing Feedback Software 260

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 89

User Testing Research Software Analytic Tools Feedback Software 89

Userpilot

JANUARY 9, 2024

With the vast number of people required to conduct research efficiently, orchestrating this symphony of manpower and resources can be incredibly challenging. TL;DR Research operations (also known as ResearchOps) consist of organizing people, resources, and processes to streamline research and maximize impact.

Research Software 72

Research Software Data Visualization Analytic Tools User Testing 72

Product Talk

FEBRUARY 10, 2021

Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. They’ll come to a workshop or they’ll do somebody else’s training and they want everybody in the company to work the same way. And they say, “This is the only way to do this.

Product Research 314

Product Research Data Visualization Research Software Analytic Tools 314

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Product Innovation Educators

DECEMBER 2, 2024

A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. In this episode, Mike will take us through the steps he led product teams through during his AI Design Sprint workshop.

User Testing 112

User Testing ChatGPT Feedback Software Research Software 112

Intercom, Inc.

FEBRUARY 15, 2018

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. Here are five quick takeaways: Conversational design as a concept is about looking at human conversation as a model for all interactions with digital systems.

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. We do live workshops and a ton of speaking engagements. Make sure you’ve got that viable program or platform.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Product Talk

AUGUST 4, 2021

This need is what led me to think about and design the opportunity solution tree. When I finally wrote about the opportunity solution tree (back in 2016), I knew that it was a big enough idea that I would need to write a book about it. This gave me a great feedback loop to measure the efficacy of my content.

Product Research 282

Product Research Books User Testing Research Software 282

Userpilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In the bad old days, SaaS companies had to build every part of their products from scratch. In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more. Book a demo now to learn more.

Research Software 86

Research Software Feedback Software Analytic Tools User Testing 86

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

Userpilot

JULY 16, 2024

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Develop the product vision and expand on the strategy.

Analytic Tools 91

Analytic Tools Research Software Data Visualization Feedback Software 91

Roman Pichler

JULY 6, 2021

This includes establishing psychological safety, fostering collaboration and trust amongst the product people, establishing clear roles and expectations, which I’ll discuss below, and ensuring that everyone has the right infrastructure and tools available. Creating and validating a product strategy including market and user research.

User Testing 336

User Testing Product Research Weak Development Team Customer Experience 336

Mind the Product

FEBRUARY 21, 2017

In his talk he will also share what it takes to approach such a complex product as a broad platform, why he made the development of dedicated tooling a priority for NumberFour and how he plans to grow adoption of NumberFour. Systems Thinking for Product Managers. The Workshops. Johanna Kollmann. Sebastian Deterding.

Research Software 141

Research Software Feedback Software Product Research User Testing 141

bpma ProductHub

JUNE 30, 2017

Remember, the precision and quality of your requirements must be properly researched, assimilated and presented to engineering in an actionable way to guarantee success. To quote another icon of business, Steve Job said, “You’ve got to start with the customer experience and work back toward the technology, not the other way around.”

User Testing 150

User Testing Customer Experience Customer Feedback Research Software 150

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. UX analytics tools worth considering. For product designers, it highlights usability issues , thereby informing design iterations and ensuring more customer-centered solutions.

Data Visualization 66

Data Visualization Analytic Tools Research Software User Testing 66

Userpilot

MARCH 27, 2024

We go over 6 secondary navigation examples from other SaaS businesses: Userpilot’s combined secondary navigation blends seamlessly within the primary menu for contextual access. Implementing in-app guidance for new or less visible secondary navigation to direct users to secondary features. NYT’s page navigation.

Feedback Software 91

Feedback Software Research Software Data Visualization Product Research 91

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 230

Product Research User Testing Customer Experience Research Software 230

Userpilot

AUGUST 6, 2024

No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. We also look at examples of SaaS products with excellent engagement strategies. Let’s get started. Its purpose? To turn them into loyal customers.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

The Product Guy

MARCH 14, 2017

You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level. Designers has to work well with developers.

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

Userpilot

JULY 21, 2024

Embarking on a career as a UX researcher involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful UX researcher. Looking into tools for UX researchers? Let’s dive in!

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Say I want to offer a product that reduces the blood sugar levels of individuals who have type-2 diabetes and that generates £50k of revenue within the first 12 months of launching the app.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

JANUARY 26, 2021

As Marty Cagan states in Inspired : “When done well , the product vision is one of our most effective recruiting tools, and it serves to motivate the people on your teams to come to work every day.” Research-based?—? At Hidden, the GV Design Sprint is a key tool in our product innovation arsenal. It’s super powerful.

Vision 185

Vision Product Research User Testing Workshop 185

Userzoom

APRIL 30, 2019

In essence, it’s the process of sharing a piece of design and gathering feedback from your colleagues or other peers. These are tools that will help you discover good or bad patterns of use in your live product. Hundreds of such tools are available online and offline. I’ll mention some of them: Design critique? —?There’s

Reporting Tools 131

Reporting Tools Feedback Software Research Software Analytic Tools 131

Roman Pichler

JULY 11, 2016

Respect their UX/UI and technology decisions and their right to determine how much work can be done. Provide constructive feedback and share your concerns. But recognise that software development can be challenging and that human beings make mistakes. Assume that the team members want to do their best. Be honest and open.

Weak Development Team 160

Weak Development Team Development Research Software Feedback Software 160

Userpilot

JULY 17, 2024

Eight detailed persona examples to inspire your user research. TL;DR A user persona is a fictional character representing a user type based on user research to ensure user-centered product design. Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools.

User Testing 89

User Testing Research Software Data Visualization Feedback Software 89

UX Studio

JANUARY 7, 2019

At that time we didn’t really have an elaborate internal training system for the newcomers. Then we had time to work on our dummy project, a digital application David predefined; mine: an HR recruitment desktop app. well accidentally we had no heating on that day when the photo was taken)Thus started our internal training system.

Research Software 76

Research Software Feedback Software Systems Review User Testing 76

The Product Coalition

FEBRUARY 16, 2021

In product, I see validation used all too often to describe what is actually research. I’m going to unpack the difference between product validation versus research and share what each is best for in this article. Everything else is research to help you form a better hypothesis about what will be successfully validated.

Product Research 130

Product Research User Testing Research Software Customer Experience 130

Userpilot

JULY 21, 2024

In the SaaS industry, a CX Designer uses user research , data analysis , and design thinking to improve user interfaces, streamline onboarding processes, and ensure ongoing customer satisfaction. Coursework should include user research , interaction design , and visual design principles. Looking into tools for CX designers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52