Userpilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Customer sentiment data to understand the perspectives, emotions, and satisfaction levels your customers associate with your product. Since you need the right tools to follow a customer insights strategy.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Alchemer Mobile

DECEMBER 21, 2022

Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Let’s jump right in. Demographic factors.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

NOVEMBER 20, 2023

TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. While product managers are more customer and business-centric, technical PMs focus on the technical development and implementation of solutions. What is a technical product manager?

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. What is product management? Drives product success.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

SEPTEMBER 11, 2023

It, along with product analytics , offers a comprehensive view of your customers and products and lets you make better data-driven decisions. In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. Tools for insightful user behavior analytics. TL;DR User behavior analytics focuses on understanding how users interact with websites and apps. Tools such as Userpilot and Google Analytics are effective for this purpose. Reduce customer churn.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software User Testing 105

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

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Vision Product Research User Testing Roadmap 121

The Product Coalition

JANUARY 27, 2024

Within the B2B ( SaaS ) sector companies diverge into two distinct types, each with unique challenges and focus areas: Product-led companies, wielding innovation as their weapon of choice, and sales-led companies, harnessing the power of charisma. Maybe it’s “product led”. For example. Every company has an area that “leads”.

Feedback Software 128

Feedback Software Analytic Tools Onboarding KPIs B2B 128

The Product HQ

MAY 10, 2024

People from several different backgrounds decide to become platform product managers and follow a rich and rewarding career that is varied, fulfilling, and well-paid. This article describes all of the essential information needed to begin the journey to becoming a platform product manager.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Feedback Software 52

Userpilot

DECEMBER 13, 2023

UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page. Goals are the specific UX objectives the product aspires to achieve, for example, improving usability. The plan, often depicted in a UX roadmap, outlines the work necessary to achieve the goals.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

ProductPlan

FEBRUARY 28, 2023

As digital and product transformations become more common, more Information Technology (IT) departments view their software assets as products that deserve ongoing investment and attention from a consistent, dedicated team. You may also be more likely to work on platforms with data.

Feedback Software 52

Feedback Software Information Technology Product Management 52

The Product HQ

APRIL 20, 2024

Looking to become a SaaS product manager? The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. How to Become SaaS Product Manager?

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. We went away from detailed, long-term, feature-committed roadmaps. But it’s not like we shut the product down. And we did not deprioritize their roadmap requests. We were at odds.

Roadmap 113

Roadmap Feedback Software Onboarding KPIs User Testing 113

Userpilot

JUNE 30, 2023

You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. VoC surveys help you make better product decisions, remove friction , build customer trust , and minimize future negative feedback. Trigger customer feedback surveys contextually for existing customers.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. And you had to own all the servers. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MAY 1, 2024

The product management team is primarily responsible for owning the product experience but is supported by the engineering, marketing, and customer success departments. In most SaaS companies, the product management team includes product managers, product marketers , and UX designers.

Customer Experience 105

Customer Experience Feedback Software Analytic Tools Product Research 105

Split

MAY 9, 2024

Successful planning intertwines strategy, communication, and the use of tools. This post presents practical tips for successfully planning and implementing feature releases, covering everything from setting clear goals to advanced strategies, including feature flags for deployment control.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Analytic Tools User Testing 59

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Alchemer Mobile

DECEMBER 21, 2022

Retarget using behavior and mobile customer engagement history Retarget based on shifts in sentiment Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Let’s jump right in.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. Building better products start with crafting meaningful roadmaps that align, inform, and inspire. All roadmaps should serve as a powerful communication tool.

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

The Product Coalition

MARCH 4, 2024

Kris Gale As a wise man once said, no roadmap survives contact with reality. Fires sparked to life left and right, yet there were no firefighters in sight, and I had no tools to fight them. Firefighting while staying on course on the strategy and commitments of the roadmap is difficult. The same is true for roadmaps.

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Roadmap Books Product Research User Testing 105

Userpilot

NOVEMBER 11, 2021

Product roadmaps is one of the subjects I am probably the most passionate about in the product world. They’re controversial and usually carry a love-hate relationship stigma for many product managers. An outcome-based roadmap just sounds like a c-suite failing to construct a functional product organisation.”.

Roadmap 98

Roadmap Feedback Software User Testing Product Research 98

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Incorporate customer feedback directly into your product roadmap.

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User Testing Customer Experience Feedback Software Research Software 257

ProductPlan

MARCH 21, 2024

Calling busy product professionals! We get it–your days are packed with roadmap review meetings, brainstorming sessions, and making (what sometimes feels like) too many PowerPoint presentations. Despite some significant challenges, 2024 is the year of product It’s official, 2024 is shaping up to be the year of product.

Reporting Tools 100

Reporting Tools Data Visualization Research Software Feedback Software 100

Userpilot

FEBRUARY 13, 2024

TL;DR A product webinar is a virtual seminar showcasing and discussing a product's features and benefits as a marketing and sales tool. Userpilot's webinar, "Simplifying Product Usage Analytics," aims to make user data analytics understandable for all professionals. What is a product webinar?

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Webinar Data Visualization Analytic Tools Feedback Software 105

Userpilot

JUNE 29, 2022

Product storytelling is a method of communicating the value of your product by focusing on the user’s problem rather than the product’s features. As part of the development process, product stories are derived from the user stories and product roadmaps created by the product manager.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

ProductPlan

DECEMBER 1, 2022

There is no shortage of product ideas. Customer feedback, feature requests, and new ideas born from your interpretation of your product strategy—can all be the starting point for your company’s next great opportunity. And it is a problem without a great solution. Repurposed existing solutions.

Feedback Software 87

Feedback Software User Testing Customer Feedback Research Software 87

ProductPlan

MAY 5, 2022

Whenever you build or update a product roadmap, you’ll need to weigh the costs and benefits of several competing goals. Creating a higher-priced version of the product. Cleaning up technical debt or fixing product defects. Effective product roadmaps include user feedback as a key factor in deciding which goals to pursue.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

The Product Coalition

JUNE 9, 2023

If you do things that are purposeful, you’ll eventually be successful.” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. So as he leaned across the table and looked me in the eyes, he demanded, “Explain why I need a product roadmap.” Why not, indeed?

Roadmap 118

Roadmap Data Visualization Customer Experience User Testing 118

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. Breaking-edge technology usually feels like something that requires advanced technical knowledge. Let’s get started! What is ChatGPT?

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Gainsight

SEPTEMBER 28, 2022

During a tech downturn, with enterprises cutting their subscription software budgets and VC funding drying up, SaaS businesses are increasingly shifting their strategic focus from growth to resilience. Here are four steps that product managers can take to drive durable, resilient growth for their companies: Get serious about analytics.

Analytic Tools 52

Analytic Tools Feedback Software Roadmap Data Visualization 52

The Product Coalition

OCTOBER 3, 2023

The Essential Questions That Lead To A Great Product Roadmap “The question ‘Why?’ The roadmap for a new digital product designed to support a high-risk population suffering tremendously from the burden of disease. I ran through the roadmap for the product, fielding all the questions and handling them like a pro.

Roadmap 120

Roadmap Product Research User Testing Customer Feedback 120

Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. In a few weeks, the name will change to Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming—The Everyday Innovator will be renamed to Product Masters Now. . What is the solution?

Feedback Software 101

Feedback Software Data Visualization Customer Feedback Customer Experience 101

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. They also said they wished they had a clearer product roadmap strategy.

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Analytic Tools Feedback Software Research Software Data Visualization 60

ProductPlan

MARCH 23, 2023

If so, chances are you were working without the benefit of a concrete product strategy. Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals. Helps you get the right items on your roadmap and keep the wrong items off it.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

Roman Pichler

JUNE 4, 2019

What Product Roadmaps Are (in a Nutshell). To start with, let’s briefly recap what a product roadmap is. I view a roadmap as a high-level plan that states specific benefits a product should provide over a certain timeframe, which may range from six to 12 months. Ensure the Roadmap is Realistic.

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Roadmap Weak Development Team Customer Experience User Testing 251