Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

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Research Software Feedback Software Analytic Tools Customer Communications 191

Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Wondering what type of tools you should have in your stack? There are different types of SaaS tools for different purposes.

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Analytic Tools Feedback Software Data Visualization Research Software 82

Product Talk

OCTOBER 16, 2024

In all of our Product Talk Academy courses , we ask students, “What’s your biggest hurdle to adopting continuous discovery?” In Continuous Discovery Habits , I wrote that the only way to make continuous discovery sustainable is to automate your customer recruiting process. Product teams are busy.

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Product Research User Testing Customer Feedback Customer Experience 215

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future. SaaS products already have these integrations.

Feedback Software 131

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Userpilot

DECEMBER 15, 2023

Usability testing is an essential part of the product design process. However, face-to-face testing isn’t always practical, so UX teams turn to remote usability testing as an alternative. TL;DR Remote usability testing is a UX research method that doesn’t require meeting the participants face-to-face.

Research Software 94

Research Software Feedback Software Analytic Tools User Testing 94

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

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Feedback Software Analytic Tools Research Software Product Research 264

Product Talk

NOVEMBER 22, 2023

Opportunity solution trees are a simple way of visually representing the paths you might take to reach a desired outcome. Below the opportunity space is the solution space. This is where we’ll visually depict the solutions we are exploring. Below the solution space are assumption tests.

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Research Software Feedback Software Product Research User Testing 272

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94

Userpilot

MAY 20, 2024

Are you doing enough to lead your company toward product-led growth ? Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in.

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Userpilot

OCTOBER 2, 2023

Generative vs evaluative research methods are two techniques for conducting user research when managing your product. Both UX research methods are different but provide valuable insights to help your product development process. Decide which new feature to work on by using in-app surveys with open-ended questions.

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Product Talk

AUGUST 4, 2021

It won’t surprise you to hear that I use the same continuous discovery habits that I wrote about in my book to run my business. My primary objective across my business is to increase the number of product trios who adopt a continuous cadence to their discovery work. Turning My Content Into a Product. That was a mistake.

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Userpilot

SEPTEMBER 12, 2024

Dealfront is a platform designed to enhance sales and marketing efforts by providing teams with reliable and compliant B2B data. The company adopted Userpilot as a feedback platform to enable stakeholders to report issues with data accuracy. The data team then verifies and corrects the feedback, ensuring data reliability.

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Data Visualization Product Research Embedded Analytics Feedback Software 88

UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play.

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Feedback Software Research Software Reporting Tools Systems Review 59

Userpilot

JANUARY 9, 2024

With the vast number of people required to conduct research efficiently, orchestrating this symphony of manpower and resources can be incredibly challenging. TL;DR Research operations (also known as ResearchOps) consist of organizing people, resources, and processes to streamline research and maximize impact.

Research Software 76

Research Software Data Visualization Analytic Tools User Testing 76

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. What is a digital adoption platform? Book the demo!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 93

Userpilot

SEPTEMBER 30, 2024

3P Learning is an Australian educational technology company that specializes in developing online learning resources. Its products use gamified experiences that help young learners develop science, maths, and literacy skills. They needed a more user-friendly solution. The other one is in-app surveys.

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Userpilot

JUNE 2, 2024

Customer intelligence (CI) data and insights are instrumental in product management. They also help create a personalized customer experience and improve product adoption. However, with so many customer intelligence tools available, how do you select the right one? CI insights can help improve customer satisfaction and loyalty.

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Userpilot

APRIL 24, 2024

This includes the SaaS industry too. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. In this article, we explain: Why investing in AI in SaaS is a must. How to implement AI to build better products.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 69

Product Talk

NOVEMBER 6, 2024

A big part of Teeba’s process involved putting her product skills to use throughout the job search, both in terms of identifying product-led companies and in terms of mapping out business and product outcomes for companies where she was interviewing. Meet our continuous discovery champion, Teeba Alkhudairi.

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Product Research Research Software Feedback Software User Testing 167

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

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Feedback Software Analytic Tools Research Software User Testing 98

Alchemer Mobile

OCTOBER 11, 2024

While most companies have implemented some form of a VoC program—often starting with Net Promoter Score (NPS ) surveys to measure customer sentiment—the true potential of this data regularly remains untapped. ” field for unstructured feedback and ask about areas for improvement and favorite brand aspects.

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Data Visualization User Testing Reporting Tools Customer Feedback 185

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Recruiting usability test participants via email.

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User Testing Product Research Research Software Data Visualization 81

Userpilot

SEPTEMBER 26, 2024

Unolo is a field service management software designed to help businesses manage and optimize the performance of their field sales and service teams. That’s what we talked about with Subhash Yadav, the Product Marketer at Unolo. Solution : Unolo implemented Userpilot to run in-app surveys, including NPS surveys.

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Product Research Data Visualization Feedback Software Analytic Tools 97

Userpilot

SEPTEMBER 20, 2024

Let’s face it: qualitative data analysis is vital to understanding why users act in a particular way and how they feel about your product in a way that quantitative product analytics can’t. This article will teach you how to analyze qualitative data to inform product development and improve the product experience.

Data Visualization 86

Data Visualization Analytic Tools Research Software Feedback Software 86

Userpilot

JUNE 28, 2024

With various methods and best practices flying around, you might be wondering how to collect customer feedback for your SaaS in the best way possible. TL;DR Customer feedback is any information shared by users regarding your product or service. Use always-on widgets as your passive feedback method.

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Feedback Software User Testing Customer Feedback Analytic Tools 78

Userpilot

JULY 21, 2024

Embarking on a career as a UX researcher involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful UX researcher. Looking into tools for UX researchers? Let’s dive in!

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Research Software Data Visualization Analytic Tools Feedback Software 52

Userpilot

JULY 1, 2024

Product market research is essential for comprehending your customer base, competition, and the prevailing trends within the industry. It involves collecting and evaluating information that can guide you in making well-informed decisions about your product offerings. What is product market research and why is it important?

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Research Software User Testing Analytic Tools Feedback Software 59

Alchemer Mobile

APRIL 21, 2021

Quick transitions to remote learning, usage and integration hurdles, lack of funding for new tech, and massive fluctuations in MAU all played a role in delivering a challenging year for educators and education technology across the country. 2021 Engagement Benchmarks for Education Apps. 2021 Engagement Benchmarks for Education Apps.

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Feedback Software Research Software Education Technical Review 246

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 91

Userpilot

OCTOBER 26, 2023

What is software ROI and how to measure it? TL;DR Software ROI, or Return on Investment , represents the financial and business benefits of implementing a software application while factoring in the cost of the investment. Calculating software ROI is crucial for informed decision-making for technology investments.

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Analytic Tools Feedback Software Research Software Onboarding KPIs 100

Sachin Rekhi

OCTOBER 25, 2016

While every product team I've worked with leverages customer feedback to inform product decisions in some way, most fall short of designing their customer feedback loop to maximize the benefits to the product team of gathering, recording, and synthesizing feedback. Catalog Your Sources of Feedback.

Product Research 139

Product Research Feedback Loop Feedback Software User Testing 139

The Product Coalition

MARCH 1, 2022

From one perspective, it’s about creating value for customers, delivering an effective product at a good price. This is where customer feedback for sales comes into play. Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. So let’s do something about that.

Feedback Software 136

Feedback Software Customer Feedback User Testing Data Visualization 136

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 135

Research Software Feedback Software Reporting Tools User Testing 135

Userpilot

AUGUST 26, 2024

They get access to £100m wine trading opportunities, a reliable payments system, storage facilities, and transportation services. We asked Charlotte Vermedal, Liv-ex ’s Product Marketing Manager. Additionally, NPS survey results got overwritten, analytics were inadequate, and frequent bugs added to the complexity. Let’s dive in.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

The Product Guy

SEPTEMBER 24, 2024

Systems thinking is a holistic approach to analysis that focuses on the way that a system’s constituent parts interrelate and how systems work over time and within the context of larger systems. But how does this translate to product management and organizational strategy?

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Feedback Software Product Strategy Product Research Strategy 60

Userpilot

JUNE 10, 2024

In this blog, we’ll discuss a few techniques and tools to identify user problems. User research includes several techniques, such as surveys, interviews, focus groups, and usability testing. User research includes several techniques, such as surveys, interviews, focus groups, and usability testing.

Data Visualization 84

Data Visualization Analytic Tools Research Software Feedback Software 84

Userpilot

JULY 28, 2024

Interested in UX researcher roles? In this guide, we’ll explore the ins and outs of UX researcher roles through detailed job descriptions and handy templates. The specific requirements for this role will vary depending on the company size, industry, and the product or service focus. Looking into tools for UX researchers?

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Research Software Analytic Tools User Testing Product Research 52