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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Training content can consist of written resources, tutorial videos , or in-app guidance through UI elements. Offer continuous customer education with an in-app resource center.

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SaaS Customer Support Best Practices and Examples

Userpilot

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

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How Mobile Market Industry Leader Adjust Became a Japanese Success Story

freshtrax

Adjust , the industry leader in mobile measurement, fraud prevention and cybersecurity, provides high-quality analytics and security solutions for mobile marketers worldwide. A: The Japanese mobile app market is one of the most advanced in the world. We saw the huge untapped potential in the market for mobile solutions.

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Everything we’ve learned about scaling sales

Intercom, Inc.

There were a thousand people in this seminar that he was doing, and it was just Q&A. A leader should still be coachable, but if you’re hiring somebody who’s a little bit lower on the totem pole, you need somebody who’s open and willing and wants feedback. At that time, my company was 50 employees. We have a great sales force.

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The host with the most: how to hold an effective virtual meeting

Nulab

You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Invite people.

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

Userpilot

Use checklists to guide users toward key actions within your app. Collect customer feedback to improve your customer retention strategy. Userpilot helps you analyze product usage and create contextual in-app experiences to reduce the attrition rate. Replace generic product tours with interactive walkthroughs.

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The host with the most: how to hold an effective virtual meeting

Nulab

You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Invite people.