Johanna Rothman

MARCH 5, 2020

This series is about helping a team create a less brittle environment—more resilience. This part is about shortening feedback loops. Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. Neither did the team. I admit it.

Product Research 88

Product Research Feedback Loop Software Review User Testing 88

Userpilot

MARCH 4, 2021

Collecting feedback from customers is an integral part of product development. While there isn’t a lack of apps to help you collect feedback – the best and most useful course of action is always to start where your users are: in your product. Make your feedback submission forms easy to find! Key Takeaways.

Feedback Software 111

Feedback Software Research Software User Testing Customer Feedback 111

Userpilot

MARCH 25, 2022

Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Reporting Tools 111

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. What is Heap? What is Google Analytics? What is Google Analytics?

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Just one line of poorly written code can drive an enterprise into the ground, meaning that your projects can also come to an end because of them.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. It also supports both mobile and web apps.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

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Weak Development Team Feedback Software Reporting Tools Research Software 95

Userpilot

SEPTEMBER 15, 2022

In this article, we’ll look at ways you can use user feedback to understand what makes your customers happy or not. Customer happiness dictates user loyalty based on how happy they are with your team or product. Acknowledge negative feedback and understand where it’s coming from so you can act on it.

Feedback Software 95

Feedback Software Analytic Tools Customer Feedback User Testing 95

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. It covers various survey types , practical implementation strategies, crafting trigger questions, and selecting effective feedback channels.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

PMLesson's Ace the PM Interview

MAY 14, 2022

This article is part of our series on Solutions Architect interviews. If you're interviewing for solutions architect roles, don't miss our Complete System Design Interview Course. Solutions architect roles are rapidly becoming more important and popular in the technology ecosystem. 💡 Hey there!

Research Software 52

Research Software Feedback Software Technical Review Software Review 52

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I This was the third conversation we were having about the product, an app that served our own company along with external customers. Outcomes that initially float to the surface are often weak. Increase the number of positive customer reviews by 20%.

Roadmap 116

Roadmap Feedback Software Onboarding KPIs User Testing 116

Roman Pichler

MAY 11, 2021

” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise. The SAFe product owner is tactical in nature and focuses on working on the product backlog and guiding the development teams. Myth #3: The product owner is responsible for the team performance.

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Weak Development Team Product Research User Testing Customer Experience 325

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JANUARY 29, 2023

To design a successful product experience, you’d need to collect and analyze product data, map customer touchpoints, and collect and review user feedback. Slack uses in-app microsurveys to regularly collect customer feedback. Slack uses in-app microsurveys to regularly collect customer feedback.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

Usersnap

JUNE 24, 2022

Positive review response examples provide proof to the entire audience that your business is reliable. It’s vital customer feedback you need to validate that what your business is doing is on the right track! For this reason, businesses have an obligation to reply more to negative reviews. What Makes a Positive Review?

User Testing 52

User Testing Feedback Software Customer Feedback Software Review 52

The Product Coalition

JULY 8, 2020

It all starts with user feedback. The data you can use in your daily job is either operational (analytics) or experiential (feedback). The reports you get out of these platforms are keys and deliver real insights on product performance. 6 Benefits of User Experience Data (User Feedback) Engage users. Using surveys.

Feedback Software 83

Feedback Software Data Visualization Customer Feedback User Testing 83

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona?

Research Software 98

Research Software User Testing Analytic Tools Feedback Software 98

The Product HQ

JUNE 20, 2024

Furthermore, it also assesses your product sense, overall creativity, and ability to develop and design products with a clear and straightforward approach. Name one product you love and one product you hate and explain why in both cases. Strategy Questions Product managers also develop the overall product vision and product roadmap.

Technical Review 52

Technical Review Software Review Product Management Product Manager 52

Userpilot

JUNE 14, 2021

Build your marketing automation strategy in five steps: map the user journey stages , identify repeating tasks that can be automated, set your marketing automation strategy goals, pick the right tool for the job, and measure success to learn and improve. Why is having a marketing automation strategy important for SaaS?

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. But how the marketing team decides to tell your story will determine who it connects with. Take a look at how these companies position themselves: Product Onboarding Tool. Eden Bidani.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Modus Create

AUGUST 24, 2021

Software engineers have been testing ever since they could write code. However, the ability to automate software tests commercially emerged only in the 1980s with the introduction of AutoTester. Unit testing is a type of software testing where individual units or software components are tested.

Software Review 52

Software Review User Testing Product Research Testing 52

Roman Pichler

MAY 11, 2021

” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise. The SAFe product owner is tactical in nature and focuses on working on the product backlog and guiding the development teams. Myth #3: The product owner is responsible for the team performance.

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Weak Development Team Product Research User Testing Customer Experience 156

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Usersnap

JULY 18, 2022

Also known as feedback menus at Usersnap, floating action buttons make a website more user-friendly; many companies find them necessary when collecting customer feedback , and making product or website improvements. Feedback menus appear in front of the screen content, usually shaped as a circle with an icon in the center.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. and Facebook.

UX 96

UX Research Software Feedback Software User Testing 96

Product Innovation Educators

JULY 17, 2023

Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field.

Telecommunications 95

Telecommunications Research Software Feedback Software User Testing 95

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives?

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Research Software Feedback Software Artificial Inteligence Data Visualization 223

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. You can watch the video or read an edited version of the transcript below. Tweet This.

Feedback Software 190

Feedback Software User Testing Product Research Research Software 190

Userpilot

JUNE 17, 2019

First, however, let’s take a look at Pendo’s strengths and weaknesses… Pen-do or Pen-don’t? Pendo is a comprehensive solution when it comes to creating great product experiences. The company has grown rapidly, and continues to increase in popularity among SaaS companies. – It’s Confusing. Pendo does a lot of things.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Customer Feedback 52

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. This is for a good reason.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. This is for a good reason.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

Userpilot

MAY 14, 2021

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. What types of questions should SaaS include, and why? They make a good impression on your customer, and the insights gathered, if filed correctly, can be useful for your product and marketing teams. Collect useful feedback.

Feedback Software 52

Feedback Software Onboarding KPIs Product Research Data Visualization 52

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. Everyone who joins your company brings new tools with them.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . Imagine you would like to design a new mobile app interface in Berlin. It’s a common request we often get from our clients. What will you do? Our client portfolio is rich and diverse.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Eric Ries, in his post “What is customer development?

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Framework User Testing Research Software Feedback Software 109