Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. But how does one actually go about collecting feedback , prioritizing it, and using it to make key product decisions? Meagan Glenn , Senior Program Manager (Success and Product) from Lavender lays it out for us in this interview.

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User Testing Customer Feedback Feedback Software Data Visualization 78

Userpilot

JUNE 30, 2024

Thus, they need the right product management tools and specialized software for certain stages. Here are some of the tools one must not miss: Best tool for product management: Userpilot – With Userpilot , PMs don’t need to look anywhere else. Looking into tools for product managers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

JANUARY 24, 2023

At Intercom, we’ve reinvented different parts of our product many times over the years – most recently, our Messenger. This evolution always starts with one thing: a clear product vision. All products follow the same life cycle: development, growth, maturity, decline. An inevitable slide into decline sounds ominous.

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Vision Feedback Software Customer Experience User Testing 118

Userpilot

JUNE 30, 2024

TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market. They can be likened to visionary architects who blueprint every aspect of a SaaS product launch. Looking into tools for product launch managers? What is a product launch manager?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product HQ

JUNE 1, 2024

In the case of someone like a Software product manager, this may prove challenging. After all, product managers have different duties and tasks depending on their organization and industry. That said, product managers have the same responsibilities. What does a Software Product Manager do?

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Userpilot

JULY 21, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful CX product manager. TL;DR A customer experience product manager in SaaS optimizes the end-to-end customer journey. Looking into tools for CX product managers? Let’s dive in! Book a demo to see it in action!

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 30, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product assistant. According to Glassdoor, the estimated total pay for a product assistant in the United States is $62,908 per year.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth. Not only is tracking the competition daunting, it doesn’t ensure the product chiseled and shaped will be used by YOUR user base.

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Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JULY 20, 2024

Associate Product Managers can leverage a variety of tools to excel in their roles: Userpilot offers insights into product usage and user behavior, while Monday.com aids in project management, etc. Looking into tools for associate product managers? Explore methods for integrating customer feedback.

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Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. And you had to own all the servers. Nightmare, right?

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Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JUNE 27, 2024

TL;DR A product strategist is responsible for working with a team of Product Managers to develop a comprehensive product strategy , product vision, and long-term roadmap that aligns with the company’s business objectives and market opportunities. charts, surveys, event-tracking, etc.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 12, 2024

In this guide, we’ll provide an overview of typical product strategist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. The vision should paint a picture of the future state the product aims to achieve and the value it will deliver to customers.

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Analytic Tools Feedback Software Research Software Data Visualization 52

Ronke PM

JULY 16, 2024

Table of Contents Understanding Customer Needs is the Path to Innovation Product and Research Partnership Research-driven leadership in product management Final thoughts Innovation thrives when we can seize opportunities in moments of struggle. They turn to us for our products, solutions, and services.

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User Testing Product Research Research Software Customer Feedback 52

Userpilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. They lack vision and lead nowhere. Strategic value is about aligning features with the company’s vision and long-term goals.

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Feedback Software Product Research Analytic Tools User Testing 81

Intercom, Inc.

JULY 28, 2022

Growth is arguably the most defining and sought-after trait of technology companies. It fluctuates, plateaus, goes up and down with each new round of funding, new competitor, new technological leap – or even a global pandemic or economic downturn. However, growth is seldom linear, as is all too clear in the current economic climate.

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Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Userpilot

AUGUST 28, 2024

TL;DR A customer success director in SaaS leads the customer success team, focusing on maximizing customer retention , reducing churn, and driving product adoption. A customer success director job description outlines the strategic leadership, vision, and skills required to oversee success strategies. Let’s dive in!

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Analytic Tools 52

Userpilot

JULY 24, 2024

A product strategy framework is a structured approach that outlines how you’ll build and launch your product. Benefits of a product strategy framework include better alignment between product development and business goals and improved user satisfaction. What is a product strategy framework?

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Data Visualization Framework Product Strategy Analytic Tools 95

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it! Userpilot is a growth platform with advanced feedback and analytics functionality.

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Analytic Tools Feedback Software Research Software Product Research 76

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for CX product managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. TL;DR A customer experience product manager in SaaS optimizes the end-to-end customer journey. What does a CX product manager do?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

The Product HQ

JUNE 1, 2024

Therefore, being a successful artificial intelligence product manager involves having a solid understanding of artificial intelligence and machine learning models. It also requires you to have a sound foundation in the technologies that developers use to build AI products.

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Artificial Inteligence Analytic Tools Research Software Feedback Software 98

Userpilot

APRIL 30, 2024

Marty Cagan is a well-known figure in the product management and technology industry. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

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Analytic Tools Research Software Feedback Software Books 86

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? This is the question on the lips of many marketing professionals browsing through opportunities at tech companies. Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product.

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Product Marketing Onboarding KPIs User Testing Marketing 78

Usersnap

DECEMBER 8, 2021

Five wild predictions, two true stories and some solid solutions for product leaders. Building great products is a complex, challenging, and exhilarating job. Product leaders need to listen to their users, and also: Invest more in user research. Product leadership is also becoming more data-driven.

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Feedback Software Data Visualization User Testing Research Software 95

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management?

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

JULY 28, 2024

To excel as an experience strategist, follow these best practices to ensure user-centric and impactful strategies: Conduct thorough user research Embrace data-driven decision-making Collaborate across teams Stay updated with industry trends Create and maintain user journey maps Looking into tools for experience strategists?

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Product Innovation Educators

JULY 3, 2023

Summary of some concepts discussed for product managers [1:38] What kind of problems are executives of organizations talking about now? Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change. You may have an inflexible structure.

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Artificial Inteligence Leadership User Testing Feedback Software 108

Userpilot

SEPTEMBER 14, 2023

Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team. Product marketing sits between product development and the market.

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Product Research User Testing Research Software Feedback Software 77

Userpilot

JULY 14, 2024

To excel in creating seamless and engaging user experiences, an experience strategist needs a diverse set of tools. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

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Data Visualization Customer Experience Analytic Tools Research Software 52

The Product Coalition

JULY 31, 2022

If you are on the journey toward product-market fit, you know it’s not easy. Every new product has its own fit to find. the operating system of people?—?so One of the hardest challenges of any product and any startup is of course reaching product-market fit. product-market fit under the hood.

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User Testing Product Marketing Marketing Customer Experience 125

Sachin Rekhi

AUGUST 4, 2021

So in 2020, I took a survey of all the available product management courses out there. There were plenty of courses introducing product management to those new to the role. There was even an emerging set of courses focused on product leadership. Take product roadmaps for example.

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Technical Review User Testing Onboarding KPIs Product Management 167

Roman Pichler

JULY 6, 2021

This includes establishing psychological safety, fostering collaboration and trust amongst the product people, establishing clear roles and expectations, which I’ll discuss below, and ensuring that everyone has the right infrastructure and tools available. Grow Your Leadership Skills.

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The Product Coalition

AUGUST 8, 2023

The journey of leadership is, in many ways, a journey toward embracing our incompleteness Recently, I stumbled upon an insightful article by HBR titled “I n Praise of the Incomplete Leader ” and found it strikingly relevant. There were times when the alignment seemed almost impossible, the visions clashing.

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User Testing Vision Leadership Customer Feedback 120

Product Talk

FEBRUARY 12, 2020

During her tenure as a data scientist, Lisa was able to see how the product team approached building predictive products. We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications.

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Product Research Data Visualization User Testing Research Software 180

ProductPlan

AUGUST 10, 2023

When plotting out our product’s trajectory, there’s a constant tension between two competing mindsets. Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better.

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Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. What does a product manager do? Product manager responsibilities.

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Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. Geoff Watts, Author of Product Mastery.

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Books Research Software Feedback Software Analytic Tools 98

PMLesson's Ace the PM Interview

MAY 5, 2020

So, what’s the difference between a Product Manager (PM) and a Product Marketing Manager (PMM)? Both Product Managers and Product Marketing Managers often work very closely together and share project ownership, they generally have different sets of responsibilities that require different skill sets.

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Product Marketing User Testing Marketing Analytic Tools 52