UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. We proposed 4 high-impact solutions through prototypes on Figma.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

Feedback Software 242

Feedback Software Research Software CTO Technology 242

Product Talk

OCTOBER 25, 2023

Stepping into your first product leadership role is a major change. We often hear about this transition from members of the Continuous Discovery Habits community who are new to leadership roles and either write in with questions or step in to share their experiences. But that wasn’t very helpful.”

Product Research 286

Product Research Leadership Reporting Tools Feedback Software 286

The Product Guy

FEBRUARY 20, 2025

Leadership or investors push for short-term wins that conflict with the roadmap. Customer feedback is overwhelming , making it hard to separate signal from noise. Run structured stakeholder sessions to ensure leadership, engineering, and marketing teams remain aligned. RICE scoring) to balance long-term vs. short-term needs.

Vision 195

Vision Onboarding KPIs Data Visualization Marketing 195

Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. Tweet This.

Feedback Software 238

Feedback Software Research Software Product Research Data Visualization 238

The Product Guy

APRIL 9, 2019

We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Define my interpretation of the solution with its value proposition. A word of caution here on offering a solution to your defined problem.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Product Innovation Educators

JANUARY 4, 2021

They use tools to help them with these responsibilities. Joining us for this episode is a CPO who shares some of the tools he uses, including roadmaps, metrics, and OKRs. He knows a lot about tools as he is the CPO for Betterworks, a provider of enterprise OKR and performance management software. What is the solution?

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

The Product Guy

OCTOBER 25, 2024

However, product managers often face even greater challenges when navigating high-stakes situations with senior leadership or dealing with conflicting priorities across departments. Often, these requests are made without supporting data or customer feedback, which can create tension between PMs and top-level executives.

Strategy 150

Strategy Customer Feedback Research Software User Testing 150

Product Innovation Educators

JULY 11, 2022

I love hearing stories of a product’s journey and enjoy sharing one occasionally on this podcast because, regardless of you role in product management, leadership, or innovation, there are important lessons to be learned. . I decided on information technology because of the salary and kept graphic design as a hobby.

Research Software 267

Research Software Feedback Software Reporting Tools User Testing 267

Mind the Product

APRIL 7, 2020

A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties. Roman’s site also has a ton of incredibly useful tools – Randy’s favourite is the Decision-Making chart. Quote of the Episode. Being empathetic. Quote of the Episode.

Feedback Software 223

Feedback Software Leadership Product Research Technical Review 223

Alchemer Mobile

NOVEMBER 10, 2020

quickly adopted curbside services during the coronavirus pandemic and launched in-app surveys to better understand the customer experience. leading the company’s customer experience platform by gathering feedback from customers in-store and online for the portfolio of brands. In 2020, Gap Inc.’s For example, Gap Inc.

User Testing 244

User Testing Customer Feedback Feedback Software Research Software 244

Product Talk

OCTOBER 2, 2024

For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.

Feedback Software 237

Feedback Software Customer Experience Data Visualization User Testing 237

Product Talk

JANUARY 24, 2024

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company.

Research Software 252

Research Software Feedback Software User Testing Customer Experience 252

Melissa Perri

JANUARY 4, 2020

We started seeing the need for product leadership, even at the largest of companies. -- 2011: "What is a user story?" Teams and executives turned to data-driven decision making, and the tools and software followed. -- So what does that mean for the next 10 years? 2019: "Product reports to the CPO." What are your predictions?

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

Product Innovation Educators

NOVEMBER 6, 2023

Joining us is Daniel Erickson, the Founder and CEO of  Viable, an AI analytics tool that enables businesses to instantly access and act on valuable insights from customer feedback, saving them hundreds of hours spent analyzing feedback. Before founding Viable, he held senior leadership roles in engineering, technology, and product.

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Product Talk

JUNE 12, 2019

Two and a half years ago, I introduced the opportunity solution tree. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool, but has iterated on it to better suit her needs. It’s been a blast seeing product people put it into practice.

Reporting Tools 238

Reporting Tools Feedback Software Data Visualization Product Research 238

The Product Guy

JANUARY 7, 2025

Every great solution starts with finding the real problemand often, its not what it first seems. A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management.

Feedback Software 150

Feedback Software User Testing Weak Development Team Customer Experience 150

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build? Customer feedback is a big deal here at Intercom.

User Testing 212

User Testing Customer Feedback Feedback Software Research Software 212

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. During the project, teams were organized by platform (web, iOS, Android, etc.), In April 2023, CBC finished a 3.5-year

Research Software 319

Research Software Weak Development Team Feedback Software User Testing 319

The Product Guy

SEPTEMBER 24, 2024

Systems thinking is a holistic approach to analysis that focuses on the way that a system’s constituent parts interrelate and how systems work over time and within the context of larger systems. It pushes us to look beyond individual features or departments and focus on the larger systems that shape these elements.

Feedback Software 150

Feedback Software Product Strategy Product Research Strategy 150

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 172

Analytic Tools Data Visualization Feedback Software Research Software 172

Lenny Rachitsky

MARCH 6, 2025

Brought to you by: • Eppo —Run reliable, impactful experiments • Airtable ProductCentral —Launch to new heights with a unified system for product development • Sinch —Build messaging, email, and calling into your product — Ivan Zhao is the co-founder and CEO of Notion.

Feedback Software 102

Feedback Software User Testing Customer Feedback Vision 102

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Alchemer Mobile

SEPTEMBER 30, 2021

What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? Previously, he has worked for SaaS companies such as Dropbox and Apptimize. She currently works on the Concur mobile app on the platform side. Meet our product management experts.

Feedback Software 262

Feedback Software Product Management Product Manager Data Visualization 262

Product Innovation Educators

JANUARY 29, 2024

How to become an emotionally fit product leader We are talking about mental health for product managers and leaders—specifically product managers moving into leadership roles and those who are already in leadership roles. We’ll call this emotionally fit leadership. Great tools are journaling and meditation.

Leadership 269

Leadership Product Research Product Management Product Manager 269

The Product Guy

DECEMBER 2, 2024

Collaborate transparently —show your reasoning and invite feedback, but be firm when needed. Invest in the Right Tools and Resources No one succeeds in product management alone. The tools and resources you use can make or break your ability to deliver. A strong community of peers can offer support, advice, and inspiration.

Product Management 150

Product Management Product Manager Feedback Software Product Research 150

Product Innovation Educators

AUGUST 19, 2024

Example: Bloomberg’s Approach to Client Listening Bloomberg, a financial software and media company, has an effective way of listening to clients. Once a year, clients get to meet with a senior product manager to discuss their priorities. The Importance of Flexibility Whitman emphasizes the need for flexibility in product launches.

Feedback Software 319

Feedback Software B2B Onboarding KPIs Customer Feedback 319

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. At all of them, I start understanding the current state of Product Management. I review strategies and roadmaps.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Product Talk

JANUARY 18, 2023

And using tools like the opportunity solution tree can help you visualize your thinking so stakeholders better understand what you’re focusing on and why. Helena is a product and project manager at Singularity Creations , where she wrangles a few different apps while wearing different hats. Continuous discovery can help.

Feedback Software 261

Feedback Software Product Research Customer Experience User Testing 261

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. The role isn’t well defined, and processes and tools are evolving too. These tools mostly show initiatives.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Product Innovation Educators

SEPTEMBER 16, 2024

Two Ways to Define Innovation Jerry and Terry shared how they think about innovation: Terry: Creating a better mousetrap: This means making meaningful improvements to existing products or creating new, viable solutions that add real value for customers. Generating ideas Using various techniques to produce potential solutions 5.

Research Software 301

Research Software Feedback Software User Testing Analytic Tools 301

Product Innovation Educators

JULY 3, 2023

Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change. Digital transformation is not, at its heart, about technology. Lack of change in capabilities: Your technology stack may not have been brought up to the present era.

Artificial Inteligence 282

Artificial Inteligence Leadership User Testing Feedback Software 282

Userpilot

FEBRUARY 12, 2025

Every SaaS company faces problemsproduct performance issues, low NPS, churn. This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. After all, we designed it for product management in SaaS based on core principles.

Feedback Software 59

Feedback Software Analytic Tools Research Software Onboarding KPIs 59

Lenny Rachitsky

NOVEMBER 17, 2024

These are stronger indicators of interest that tell you they really want your product, versus general positive feedback. Listen now on Apple , Spotify , and YouTube. When pitching early ideas, pay attention to specific actions customers want to take, like asking about pricing or requesting to start a proof of value (POV).

Startups 98

Startups Feedback Software Product Strategy User Testing 98

Intercom, Inc.

JUNE 30, 2021

The solution requires companies to institute two parallel career growth paths — one that focuses on people management and another that focuses on leadership as an individual contributor , often titled as staff or principal designers. Senior designers create design solutions that drive customer satisfaction and strategic outcomes.

Leadership 174

Leadership Feedback Software Customer Experience Systems Review 174

The Product Coalition

MARCH 11, 2021

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. This testing phase is critical that allows the software development company to move on to the next lifecycle stages.

Software Developers 179

Software Developers Software Development Reporting Tools Feedback Software 179

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. What systems/metrics/processes do we need to measure and track winning? Don’t hesitate to show your strategy documents to your most trusted customers for early feedback.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326