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Tools of the Trade: Using Pendo to Manage Customer Requests

Product Talk

Just because an idea isn’t something you’re going to pursue today doesn’t mean it won’t be worth pursuing at some point in the future. Tweet This So how exactly do you manage all these ideas? For today’s Tools of the Trade , we caught up with Leann Schneider , Product Manager at Plum. Leann, welcome. Leann: Yes.

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Why is Idea Management Important?

ProductPlan

For this reason, product teams need to develop a process for idea management. The two biggest challenges for idea management are efficiently and consistently recording and organizing ideas followed by actually making good use of them. Here are four good reasons to take idea management seriously.

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Feature prioritization in product management: the key to building products that sell

Product Management Unpacked

and it was clear the primary challenge on most product managers’ minds is setting roadmap priorities without real market feedback. Forty-nine percent ( 49%) of product managers said this is their biggest challenge, and when responses are added from enterprise software PMs, this figure jumps up to 62%. Methods and Tools.

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10 Interactive Software Walkthroughs With Examples

Userpilot

Frustrated trying to design interactive software walkthroughs that drive activation? We handpicked a few of the best SaaS walkthrough examples and explained what made them great. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

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Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it.

Product Talk

Last month, I spoke at the Business of Software (BoS) conference in Boston. A big thank you to Rich Mironov who referred me to BoS organizer Mark Littlewood, and to Jeff Merrell , my co-instructor at Northwestern , who helped me develop many of these ideas. Managing by outcomes has been a popular topic for quite some time.

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Centralized vs Decentralized Idea Management

ProductPlan

But if you aren’t careful, that steady stream of ideas can quickly become a flood that inundates your team and makes it impossible to get anything done. Without idea management , you’ll quickly find that you spend more time wading through ideas than creating a winning product. Who does it? What do they use?

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How We’re Turning Feedback into Strategic Product Decisions

ProductPlan

There is no shortage of product ideas. Customer feedback, feature requests, and new ideas born from your interpretation of your product strategy—can all be the starting point for your company’s next great opportunity. And it is a problem without a great solution. Repurposed existing solutions. You know them well.