Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product HQ

JUNE 10, 2024

SaaS product managers are crucial for an organization’s software-as-a-service business model to succeed. SaaS product managers must create a profitable and cost-effective plan for the SaaS company. Top 10 SaaS Product Manager Skills Let’s get started.

Research Software 52

Research Software Feedback Software Analytic Tools User Testing 52

The Product HQ

JUNE 1, 2024

Are you curious to learn the top finance product manager skills recruiters are looking for? Finance PMs occupy a unique position within the world of product management. Since finance PMs are responsible for a specific niche of products, recruiters who scout for them look for a particular set of skills in candidates.

Finance 52

Finance Data Visualization User Testing Analytic Tools 52

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Finance and accounting: Generative AI brings automation and security to critical processes in finance and accounting.

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Generative AI Data Visualization Reporting Tools Research Software 113

Userpilot

JULY 14, 2024

Data Science Manager/Director (10+ years) Data scientists rely on a suite of powerful tools designed to collect, process, analyze, and visualize data. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Stay up-to-date on the latest data science trends, tools, and technologies.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies. Use opportunity solutions trees to align the problems you try to solve with product goals. Book the demo!

Feedback Software 81

Feedback Software Analytic Tools Research Software User Testing 81

Userpilot

JULY 14, 2024

They work in many different industries, from business and finance to healthcare and government. Data analysts rely on a suite of powerful tools designed to collect, process, analyze, and visualize data. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Userpilot

JUNE 12, 2024

They can be likened to visionary architects who blueprint every aspect of a SaaS product launch. Develop a comprehensive launch plan : Create a detailed roadmap that outlines all pre-launch, launch, and post-launch activities. Conduct thorough market research : Analyze your target audience, competitors, and industry trends.

Product launches 52

Product launches Analytic Tools Data Visualization Feedback Software 52

Userpilot

AUGUST 30, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product coordinator. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Product Research Feedback Software Research Software 52

Userpilot

JULY 28, 2024

Looking into tools for associate product managers? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Market Research and Analysis : Conduct thorough market research to identify opportunities, customer needs, and competitor activities. Book a demo to see it in action!

Data Visualization 52

Data Visualization User Testing Analytic Tools Feedback Software 52

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as an associate product manager. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

User Testing 52

User Testing Analytic Tools Data Visualization Feedback Software 52

Userpilot

JULY 28, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a data analyst. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Department of Product

NOVEMBER 16, 2023

In practice, this could mean coworkers being able to ask questions about product initiatives or upcoming roadmaps which would be incredibly helpful. If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. ML is a subset of AI.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Userpilot

JUNE 17, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product owner. TL;DR In SaaS companies, a product owner is responsible for developing the product’s vision and navigating the product roadmap to maximize value.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

JULY 17, 2024

Here’s how experience can impact your associate product manager’s salary, according to Glassdoor: 1 to 3 years experience : $110,299/year 4 to 6 years experience : $112,294/year 7 to 9 years experience : $116,557/year Leveraging the right tools is essential to excel as an associate product manager. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. o get the sponge mode on and dive in!

Analytic Tools 86

Analytic Tools Data Visualization Research Software Feedback Software 86

Userpilot

JUNE 17, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product launch manager. They can be likened to visionary architects who blueprint every aspect of a SaaS product launch. Book a demo to see it in action!

Product launches 52

Product launches User Testing Analytic Tools Feedback Software 52

Gainsight

OCTOBER 22, 2020

With a finance background, I am focused on developing our Revenue Optimization solutions, which connects Customer Success to revenue. . Other afternoons I focus on supporting our technical communications team, such as examining in-app PX engagements. Do you use the Gainsight platform to do your job? If so, how? .

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Research Software Feedback Software Customer Experience User Testing 98

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. ChurnZero.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Reporting Tools 94

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

Artificial Inteligence 52

Artificial Inteligence Technical Review Research Software Analytic Tools 52

Roy Madden

MARCH 22, 2022

In this article, we’ll show you how to use Leo to: Monitor critical vulnerabilities and zero-days Research the behavior of specific threat actors and malware families Understand the threat landscape around your industry Track niche cybersecurity topics. Research the behavior of specific threat actors and malware families.

Research Software 93

Research Software User Testing Product Research Reporting Tools 93

The Product Coalition

FEBRUARY 8, 2018

The 10 Thorniest Problems In Product (And The Solutions That Successful Companies Are Using To Tackle Them) As research for my upcoming fourth book, I’ve been interviewing dozens of product leaders and creators. The biggest challenge facing remote or distributed teams is not some unmet technology solution. Thank you!

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

Bain Public

FEBRUARY 3, 2022

Founded by fintech entrepreneur Louis Cléroux , Timechain hopes to decentralize finance for everyone. Their investment tool helps customers grow and manage funds effortlessly. Who is the face behind Timechain’s innovative product management? This training process sets them up for success!

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

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User Testing Product Research Research Software UX 121

Bain Public

DECEMBER 9, 2021

At Bain Public, we believe that giving back is good business and excellent for the pedagogic value of enhancing our technology, market and industry understanding. Not only that: giving back requires active involvement and implementing solutions in response to product leadership challenges and Canadian startup ecosystem expectations.

Research Software 52

Research Software Feedback Software User Testing Workshop 52

Roy Madden

APRIL 4, 2022

By default, Leo Web Alerts will search across the Market Intelligence Bundle, which is a collection of top tier B2B sources including strategy magazines, tech blogs, business magazines, research journals, and trade publications. Crypto’ is a Technology Leo Concept that recognizes numerous terms for Crypto. Discover emerging trends.

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Centercode

FEBRUARY 18, 2021

In the early 90s, the technological landscape was a very different place. And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. Internet access wasn’t available in the average household.

Customer Experience 59

Customer Experience User Testing Feedback Software Data Visualization 59

PMLesson's Ace the PM Interview

MARCH 9, 2022

As a capable, experienced UX designer or UX researcher, you spend your time thinking about how a product affects the user experience. You are constantly considering potential and real problems, testing out solutions and evaluating those solutions for effectiveness. UX designers focus on the product development process.

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ProductPlan

OCTOBER 4, 2022

The sales team wants the nitty-gritty details of a competitor’s pricing and terms (tactical), whereas finance needs to understand the total projected market size over the next five years (strategic) to triangulate revenue forecasts shared with investors. 8 Steps to implementing competitive intelligence.

User Testing 52

User Testing Customer Feedback Research Software Feedback Software 52

Roy Madden

APRIL 4, 2022

By default, Feedly’s AI Feeds will search across the Market Intelligence Bundle, which is a collection of top tier B2B sources including strategy magazines, tech blogs, business magazines, research journals, and trade publications. The AI Model will continuously learn and include new terms, keeping pace with ever-changing technologies.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

Userpilot

JANUARY 21, 2021

Product Owners are the ones creating the tasks, stories, managing scrum/agile, doing the daily standups…etc, while PMs are spending their time with the initial research, user interviews, collecting user feedback and data. Need a tool for your product team to improve product growth metrics? Product Manager.

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Roy Madden

MARCH 22, 2022

Let’s take a look at an AI Feed designed to track critical vulnerabilities and zero-days related to Cisco Systems: AI Feeds: A powerful and intuitive search and tracking interface Creating an AI Feed is a three-step process: Use AI Models to define the intelligence you want to gather. If needed, refine sources with your own trusted sources.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Finance 52

ProductPlan

FEBRUARY 14, 2023

It also makes them feel like their input and feedback are more valued while expediting the resolution of time-sensitive issues, such as product launches. Keep your calendar updated—along with your status icons on your asynchronous messaging platform of choice—so your team can quickly see if you’re available for an impromptu interaction.

Feedback Software 59

Feedback Software Crowdsource Reporting Tools Customer Experience 59

ProductBoard

AUGUST 1, 2017

When he came aboard, he was already well versed in making product decisions based on data from surveys, user research, and conversations with prospects. “We But we didn’t have a system in place for surfacing these insights down the road.” productboard leaped out as the clear winner for putting user feedback to use.”

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